mit-dev.com

BACKGROUND

Please describe your company and position.

I am the Founder of a software development company

Describe what your company does in a single sentence.

Our job is to make your work easier with innovative software solutions. Let’s have a call to see how!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mit-dev.com to accomplish?

• Software Development for a complex AI optiomization workflow

SOLUTION

How did you find mit-dev.com?

Referral

Why did you select mit-dev.com over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from mit-dev.com were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to develop a robust software system that enables the automation and optimization of a complex AI workflow. This included data ingestion, processing, model orchestration, optimization logic, and result visualization, all within a scalable and maintainable architecture.

Key Deliverables:

• Project Discovery & Architecture
• AI Workflow Orchestration
• Backend Development
• Data Handling & Storage
• Optimization Engine
• Admin Dashboard / Visualization UI
• Testing & Validation
• Deployment & CI/CD
• Documentation & Handoff
• Optional post-launch maintenance and improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 90% reduction in manual work through full automation of the AI optimization workflow
• Workflow execution time dropped by 60%, thanks to smart orchestration and parallel processing
• System uptime exceeded 99.9% after deployment, with minimal post-launch bugs
• Model performance improved by 20–30%, due to efficient hyperparameter tuning and optimization logic
• Team velocity increased — new optimization tasks could be added with ~30% less dev effort, thanks to modular design
• Delivered 100% of core features on time, within the agreed sprint cycles

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mit-dev managed the project with solid structure — weekly check-ins, clear sprint planning, and quick iterations. They consistently delivered features on time, and when priorities shifted, they adapted fast without sacrificing quality.

They were highly responsive on Slack and proactive in raising potential issues early. Overall, communication was transparent, and we always knew what was in progress, blocked, or ready for review.

What was your primary form of communication with mit-dev.com?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about mit-dev.com was their ability to deeply understand complex AI logic — not just implement, but improve it. They weren’t just coders; they acted like technical partners, suggesting smarter architecture decisions and catching edge cases we hadn’t even thought of.

Their speed + quality combo was rare, and their ability to stay agile without losing focus made them stand out from other dev shops.

Are there any areas for improvement or something mit-dev.com could have done differently?

The main area for improvement would be more detailed technical documentation during development. While delivery was solid, having clearer docs earlier would’ve helped our internal team onboard faster.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of KAPINN CORPORATION SRL, a multidisciplinary company offering comprehensive consultancy services across various sectors, including IT, logistics, and transportation. We provide tailored local and international transport solutions, making us a one-stop partner for our clients' diverse needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with mit-dev.com?

I partnered with mit-dev.com to develop a custom CRM tailored specifically to my company’s operational needs and to serve other businesses within the same industry. This innovative solution is set to revolutionize our workflow by automating and streamlining the majority of our internal processes.

SOLUTION

What was the scope of their involvement?

mit-dev.com is developing a custom CRM tailored to our operational needs and those of other businesses in our industry. This innovative solution is set to revolutionize our workflow by automating and streamlining the majority of our internal processes. 

Key deliverables include:

• End-to-end Offer Management Module: Handling transport requests, sending price inquiries to partners, receiving and comparing offers, and forwarding the best options to clients—all within the platform.
• Built-in Calling System: Sales representatives can initiate client calls directly from the CRM, with automatic logging of call results, notes, and next steps.
• Automated Contract Generation: Contracts are generated instantly upon offer approval, with options to upload and manage both client and partner agreements.
• Centralized Document Management: All files and contracts are organized logically in one place, eliminating the need for external tools like email or cloud folders.
• Real-time Financial Overview: The CRM provides live calculations of costs, profits, and partner pricing for every transport deal.
• Integration with Accounting Software (1C): Payment statuses are synced, keeping the finance and sales departments aligned.
• Automated Workflow Rules: System-enforced logic ensures only valid actions can be taken at each deal stage, reducing errors.
• Performance Analytics & Reporting: Managers can track KPIs such as deal closure time, profit margins, and success rates in real time.
• Audit Trail & Version Control: Every action is timestamped and attributed to a user, ensuring full traceability.

What is the team composition?

We work with around five teammates from mit-dev.com.

How did you come to work with mit-dev.com?

We found mit-dev.com through a referral. With a solid foundation of experience and deep technical expertise, they are known for their prompt responsiveness and exceptional IT consultancy. Every idea entrusted to them is treated with care and precision, transformed from concept into a fully realized, impactful solution that meets the highest standards of innovation and functionality.

What is the status of this engagement?

The project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While the project with mit-dev.com is still ongoing, we’ve already seen promising indicators of progress and future success. The major components, such as offer management, contract automation, and document centralization, have been developed and are currently in the testing phase.

To evaluate the success of the core CRM modules developed by mit-dev.com, we are tracking several KPIs that reflect both operational efficiency and business impact. These metrics help us ensure that the system delivers measurable value and aligns with our strategic goals. The KPIs include:

• Time to Process a Transport Request (Turnaround Time)
• Offer-to-Contract Conversion Rate
• User Adoption Rate
• Error Rate in Offer and Contract Generation
• Average Response Time to Clients
• Financial Visibility and Profitability Accuracy
• Document Retrieval Time
• Payment Tracking Efficiency (Post 1C Integration)

How did mit-dev.com perform from a project management standpoint?

Although the project with mit-dev.com is still ongoing, their project management has been highly professional and well-structured. They’ve maintained clear communication, provided regular progress updates, and have been responsive to our feedback throughout each development phase.

While we are still in the implementation stage, all milestones up to this point have been delivered on time and according to the agreed roadmap, which gives us confidence in their ability to complete the project within the established timeline. We value their organized and transparent approach, as well as their ability to adapt to our evolving needs as the CRM takes shape.

Our primary forms of communication include physical meetings, emails, chat, and conference calls.

Their structured approach to development and planning gives us full confidence in timely completion.

Their professionalism, technical skills, and dedication have exceeded our expectations at every stage of the project.

What did you find most impressive about them?

What impressed us most about working with mit-dev.com was their deep understanding of our industry-specific needs and their ability to translate complex logistics workflows into a clear, functional, and scalable CRM solution. They didn’t just deliver code; they actively engaged in understanding our business model, processes, and pain points, which made the collaboration feel more like a strategic partnership than a typical client-vendor relationship.

We were particularly impressed by their proactive communication and structured project management, user-centric approach, flexibility and adaptability, and commitment to building not just a custom tool for our company, but a product we can confidently offer as a SaaS solution to other logistics firms. Their combination of technical expertise and business insight truly sets them apart.

Every deliverable was well-crafted, thoroughly tested, and aligned with our vision. Their attention to detail and understanding of our industry made a big difference.

We’re not just getting a custom CRM tailored to our logistics needs, but a scalable product we can also commercialize. The ROI potential is high.

Their expertise, communication, and results make them stand out.

Are there any areas they could improve?

At this stage of the project, we have no concerns or criticisms regarding mit-dev.com’s work. Their team has been highly professional, responsive, and aligned with our expectations from the beginning. Communication has been clear, timelines have been respected, and the quality of the delivered work has met our standards. So far, we are fully satisfied with the collaboration and have no suggestions for improvement.