Mindgrap Technologies

BACKGROUND

Please describe your company and your position there.

Clinik Pro offers CRM services to speech therapy clinics across Canada. I am the co owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindgrap Technologies?

Create a comprehensive CRM platform that SLP clinics can use to manage their day-to-day oerations.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through online search. The level of competency displayed when analyzing the project.

Describe the project in detail and walk through the stages of the project.

This is a completed CRM solution for SLPs. The platform is hosted on AWS servers and developed on Laravel. The entire platform was created from scratch.

How many resources from the vendor's team worked with you, and what were their positions?

One - Program manager and developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have many SLP clinics in Canada using our platform to manage their entire operations.

How effective was the workflow between your team and theirs?

Very simple.

What did you find most impressive or unique about this company?

They are always dedicated to quality service and very rapid responses when issues occur.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.