Mergestack

BACKGROUND

Please describe your company and position.

I am the Founder of OmniLocal

Describe what your company does in a single sentence.

We specialize in scaling inbound leads and improving reputation and customer experience for local businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mergestack to accomplish?

• Improve and add new features to our internal analytics and reputation improvement software.

SOLUTION

How did you find Mergestack?

Online Search

Why did you select Mergestack over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mergestack were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Software Improvements: 

• Enhanced internal analytics and reputation improvement software by adding new features and improving existing functionalities. 

Bug Fixes: 

• Resolved application crash on dashboard post new account creation. 
• Fixed issues in Gmail section including inability to delete and send emails. 
• Corrected malfunctioning of the county drop-down menu. 
• Addressed the bug where business hours changes weren't saving correctly. 
• Rectified design issue with the inbox notification button. 
• Solved impersonation feature malfunction in the user section. 
• Fixed user editing functionality, ensuring updates for last name, profile picture, phone number, and company. 
• Improved email deletion process in the Gmail section, enhancing update speed without needing a refresh. 
• Streamlined user deletion process in the User section, eliminating the need for page refresh. 
• Addressed the issue where profiles could not be selected during impersonation. 
• Enhanced Profile Connection and Disconnection features to show updates without needing a page refresh. 
• Fixed the 404 error encountered when accessing the profile from the support page. 

Development Updates: 

• Implemented Google OAuth Login functionality. 
• Resolved the dashboard issue where the first-time drop-down menu did not show any county. 
• Corrected the display of 'Number of Pages' from NaN to actual page numbers. And many more that our in progress or in prioritized for the near future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Consistency of data analytics. 
• Improving core web vitals. 
• No security issues. 
• Minimize consumer-reported bugs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very responsive.

What was your primary form of communication with Mergestack?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsiveness an ability to work with our needed as much detail from us.

Are there any areas for improvement or something Mergestack could have done differently?

No