MediaForce Communications

BACKGROUND

Introduce your business and what you do there.

I’m a researcher at Africa Higher Educations Research Institute, an NGO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MediaForce Communications?

We bring together different stakeholders in the education sector which includes private industry, the government, and universities. We wanted to create a platform for them to deliberate.

SOLUTION

What was the scope of their involvement?

We were organizing a virtual conference and we approached them for website design and the creation of a registration page for those who might want to be part of the conference. One of the things we were really keen on was we needed to capture the details of those people who were registering for the conference. We wanted to have a form that people could fill out and register. The form had to be very simple and it had to capture the information that we wanted. They were very professional in doing so. We’re still working with them because there are a few updates we might want now that the conference is finished.

What is the team composition?

I work with two people.

How did you come to work with MediaForce Communications?

They were referred to us by a partner who had worked with them previously. We also saw some of the websites they had designed. That was enough to convince us that they were the right people to engage with.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in August 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They exceeded our expectations. Now that we are in the pandemic and things have moved online, it was really key for them to deliver what we wanted. It is the first virtual conference we were holding, so things had to go right. The role they played was very crucial. If there was a problem, their response was very quick on the phone.

How did MediaForce Communications perform from a project management standpoint?

We use email and WhatsApp. Once in a while, we used to do phone calls to walk through what they’re doing and their output.

What did you find most impressive about them?

They were really encouraging because they understand what we want with the designs and how we want the website to look. It was an easy experience. The team was young and engaging. 

Are there any areas they could improve?

They give us their best but sometimes we wanted them to be quicker in their response. Though that wasn’t a big issue. They could slightly improve.

BACKGROUND

Please describe your company and your position there.

I’m the owner of CVA- a virtual assistant company that offers admin & social media marketing & management services to entrepreneurs and organizations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MediaForce Communications, and what were your goals?

I hired MFC to create a website for my Virtual Assistant course. I didn’t really know how I needed it to be but Mr. Anselm from MFC guided me. They created a perfect website that was 100% functional. I’m very pleased with the results and I would comfortably hire him to help me with future projects

SOLUTION

How did you select this vendor and what were the deciding factors?

Through referrals from a friend, I was confident that this vendor would deliver a top-notch website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial strategy call where I explained my idea Then we created goals and objectives of their particular project Later on, my website was delivered as discussed and even beyond my expectations

How many people from the vendor's team worked with you, and what were their positions?

1 person - Mr. Anselm Michura Web development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In short, they met and superseded my expectations

Describe their project management style, including communication tools and timeliness.

Good communication Timely delivery

What did you find most impressive or unique about this company?

Efficiency

Are there any areas for improvement or something they could have done differently?

No. I’m a satisfied customer