We are a web development and design agency that specialises in WordPress and WooCommerce website design. We have a dedicated team of designers and developers and are able to offer complete solutions to small to medium-sized businesses.
The Mail Exchange CC offers competitive pricing, fitting clients' budgets while delivering good value for the cost. Clients appreciated their responsiveness and timely project delivery, indicating a strong alignment between service quality and pricing.
SEO, E-Commerce Dev & Website Dev for Mktg Consultancy
E-Commerce DevelopmentSearch Engine OptimizationWeb Development
WooCommerce
+8
Confidential
Jan. 2003 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide an amazing service."
Oct 21, 2024
Executive, MCB Holdings
Anonymous
Verified
Other industries
Johannesburg, South Africa
1-10 Employees
Online Review
Verified
The Mail Exchange CC provides a marketing consultancy with full turnkey online services, including SEO management, website design and development, online ordering system development, and website maintenance.
The Mail Exchange CC has pleased the end clients with their work. The team delivers outputs on time, clearly communicates any delays, and addresses the client's concerns quickly. They also impress the client with their responsiveness, willingness to go the extra mile, and communication via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of MCB Holdings
Describe what your company does in a single sentence.
Marketing Consulting (Branding, Strategy, Online)
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Mail Exchange CC to accomplish?
Build & maintain website
Optimise online presence
Plan & Manage SEO
Build & maintain fully integrated online ordering system
SOLUTION
How did you find The Mail Exchange CC?
Referral
Why did you select The Mail Exchange CC over others?
High ratings
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from The Mail Exchange CC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Full turnkey online service from web development and design, SEO and e-commerce to site security and maintenance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Happy clients
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Incredibly responsive. Lead times always adhered to. Project deliverables met timeaously and any delays clearly commuicated and outlined. Customer issues dealt with as a matter of priority.
What was your primary form of communication with The Mail Exchange CC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They go above and beyond.
Are there any areas for improvement or something The Mail Exchange CC could have done differently?
Nothing, they provide an amazing service.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Update for IT Support Provider
Web DesignWeb Development
WordPress CMS
Confidential
July 2024
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Any issues that were found were communicated to us; if that affected the timeline, this was communicated to us."
Oct 14, 2024
Head of Sales, 4Tech IT Solutions
Wayne Cherry
Verified
Information technology
Gqeberha, South Africa
11-50 Employees
Online Review
Verified
The Mail Exchange CC provided website upgrade services to an IT support provider. The team updated the website to a new WordPress version and gave it a modern look.
The Mail Exchange CC successfully upgraded the website to a new WordPress version and ensured minimal downtime and ease of use. The team delivered according to the original timeline and communicated any issues that arose. They also accommodated the client's requests without any objections.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Sales of 4Tech IT Solutions
Describe what your company does in a single sentence.
We are an IT Support house where we provide IT goods and services to corporate clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Mail Exchange CC to accomplish?
Update the 4Tech website
SOLUTION
How did you find The Mail Exchange CC?
Referral
Why did you select The Mail Exchange CC over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Our website was old and needed updating to newer technologies. Mail Exchange stepped in and upgraded it to a new WordPress CMS site.
The main requirement was minimal downtime and ease of use, post upgrade. Both these were met.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The site was updated to the WordPress version.
The update needed to be successful with the new site having a modern edge and working.
The ability for us to update the site easily post upgrade.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they delivered as were needed accordingly to original timelines.
Any issues that were found were communicated to us; if that affected the timeline, this was communicated to us.
What was your primary form of communication with The Mail Exchange CC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They did what they were told to without much fuss or drama.
Are there any areas for improvement or something The Mail Exchange CC could have done differently?
Not that I can think of.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
Website Maintenance and Updates
WordPress maintenance is essential for keeping your website secure, performant, and up-to-date in an ever-evolving digital landscape. Regular maintenance not only protects your site from potential security threats and hackers but also ensures optimal functionality, faster load times, and compatibility with the latest web technologies.
Small
Automated WordPress security updates
$19
/month
Security updates: Unlimited
Plugin & Theme updates: Certain premium plugins may require logins to gain access to updates
Broken Link Checker: Run once per month
Weekly Backups: Cloud based backups of files and database
Monthly report: Get an email every month detailing the updates done on your website
Medium
Automated WordPress security updates
$39
/month
Security updates: Unlimited
Plugin & Theme updates: Certain premium plugins may require logins to gain access to updates
Broken Link Checker: Run once per month
Weekly Backups: Cloud based backups of files and database
Monthly report: Get an email every month detailing the updates done on your website
Large
Automated WordPress security updates
$59
/month
Security updates: Unlimited
Plugin & Theme updates: Certain premium plugins may require logins to gain access to updates
Broken Link Checker: Run once per month
Weekly Backups: Cloud based backups of files and database
Monthly report: Get an email every month detailing the updates done on your website
Features
Small
$19
/mo
Medium
$39
/mo
Large
$59
/mo
Security updates
Unlimited
Unlimited
Unlimited
Plugin & Theme updates
Certain premium plugins may require logins to gain access to updates
Certain premium plugins may require logins to gain access to updates
Certain premium plugins may require logins to gain access to updates
Broken Link Checker
Run once per month
Run once per month
Run once per month
Weekly Backups
Cloud based backups of files and database
Cloud based backups of files and database
Cloud based backups of files and database
Monthly report
Get an email every month detailing the updates done on your website
Get an email every month detailing the updates done on your website
Get an email every month detailing the updates done on your website
Content Updates
None
1 Hour per month Enough to add 2 blog posts on average
2 Hours per month Enough to add 4 blog posts on average
Small
$19
/mo
Security updates
Unlimited
Plugin & Theme updates
Certain premium plugins may require logins to gain access to updates
Broken Link Checker
Run once per month
Weekly Backups
Cloud based backups of files and database
Monthly report
Get an email every month detailing the updates done on your website
Content Updates
None
Medium
$39
/mo
Security updates
Unlimited
Plugin & Theme updates
Certain premium plugins may require logins to gain access to updates
Broken Link Checker
Run once per month
Weekly Backups
Cloud based backups of files and database
Monthly report
Get an email every month detailing the updates done on your website
Content Updates
1 Hour per month Enough to add 2 blog posts on average
Large
$59
/mo
Security updates
Unlimited
Plugin & Theme updates
Certain premium plugins may require logins to gain access to updates
Broken Link Checker
Run once per month
Weekly Backups
Cloud based backups of files and database
Monthly report
Get an email every month detailing the updates done on your website
Content Updates
2 Hours per month Enough to add 4 blog posts on average
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