Do you have any statistics or metrics to track improvement from the project?
When we started the project, we had a set of [Web] packages that we needed to implement. We had to define some criteria for those packages. They met almost all of them.
Do you feel Hadoop was the proper platform for your organization?
We are still in the process of experimenting and learning based on our needs, whether Hadoop would be the right choice. This was a part of the research organization, and we wanted to experiment with Hadoop at that time. For some big data applications that we have, we would need something like Hadoop. We have had a lot of structured, relational databases in the past, but we are also working with some unstructured data now. Hadoop works well for us.
How did Maestro Technologies perform?
I think they did a good job. The feedback we have received seems to be very good, and the project manager defined the different aspects that they needed to implement. There were a couple of unforeseen things that came up, but they stepped in and did a good job in solving these issues.
Is there anything unique about them that really makes them stand out, compared to other companies?
We were impressed with their customer focus as well as the price. We had sent the RFQ [request for quotation] to three or four other companies, and they were the most competitive because of the cost. At the same time, we were able to deliver all the technical work packages that we had. Project execution was also another item, especially the project management.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
Not really. I think they did a good job, so I don’t have anything in mind.