Lyke - Out of Business

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Flow OMS. Flow is an order management system that bolts onto your existing website framework to allow you to manage the whole process from Prospecting to Processing to Picking to Payment.

Specialist programs for e-commerce like Woocommerce from WordPress, a customisable CRM like HubSpot, and accounting programs like Sage, Xero, or QuickBooks work well, but they don’t always work together. Flow-OMS changes this all. It enables you to use the aspects of these market-leading systems that work for you and automate the flow of data between the systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lyke, and what were your goals?

We hired Lyke to build and test our software system. They were professional, knowledgeable, and delivered a top-notch product that exceeded my expectations. They take the time to understand to concept and the people behind the idea and always deliver on time and in full.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose to work with Lyke due to their expertise and experience in software development, specifically in building order management systems. They demonstrated their ability to listen to our specific needs and tailor the software to fit our unique requirements. Their team was always available and responsive, allowing for clear and effective communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Expertise and Experience:

• Lyke has a team of highly skilled developers who have extensive experience in software and bespoke web portal builds.

Customisation and Flexibility:

• Lyke listened to our specific needs and delivered based on what our requirements were.

They also made sure to incorporate features that were flexible enough to adapt and change so we can fulfil our clients needs.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with Andy the Founder of the company Harry who is a senior coder.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Flow, the order management system built by Lyke, has been a huge success for our clients. It has helped streamline processes and eliminate manual data entry, saving our clients both time and money. The software is user-friendly and efficient, allowing for faster and more accurate order tracking and processing.

The automation of previously manual tasks has reduced the risk of human error and increased the overall accuracy of our order management process. The result has been a more streamlined and effective workflow, leading to increased productivity and profitability for our clients. Overall, Flow has been a game-changer for our clients and we highly recommend it to anyone looking to streamline their order management process.

Describe their project management style, including communication tools and timeliness.

Efficient Communication: The team at Lyke was always available and responsive, which allowed for clear and effective communication throughout the entire project. On-time Delivery: Lyke delivered the project on time and within the budget, which allowed us to stay on track with our own goals and plans.

What did you find most impressive or unique about this company?

I was impressed with Lyke for several reasons. Firstly, their expertise and experience in software development was evident in the quality of work they delivered. Secondly, their ability to listen to our specific needs and deliver on that basis. Thirdly, their team was always available and responsive, allowing for clear and effective communication throughout the project.

Finally, their commitment to delivering the project on time and within budget was a huge relief for us and showed their professionalism and dedication. Overall, Lyke exceeded my expectations and I would highly recommend them to anyone looking for a software development partner.

Are there any areas for improvement or something they could have done differently?

Nothing that I could suggest they improve. That's the exact reason why we have already embarked on another project with them!