Los Angeles IT

BACKGROUND

Please describe your company and position.

I am the OWNER of GOMEZ CCTV

Describe what your company does in a single sentence.

Our company installs and services CCTV Systems 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• We needed to subcontract another company to complete a big job

SOLUTION

How did you find Los Angeles IT?

Online Search

Why did you select Los Angeles IT over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Los Angeles IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Los Angeles IT as a subcontractor to handle a comprehensive CCTV installation project for a large commercial office building. The scope of work included the following: 

Site Survey & Planning:
Los Angeles IT conducted a thorough on-site assessment to determine optimal camera placement for full coverage of all key entry points, common areas, hallways, and parking zones. They also reviewed power and network access points to ensure efficient and secure infrastructure.

Installation of High-Definition CCTV Cameras:
A total of 30 high-definition cameras were installed across the property. These cameras feature fast motion response and night vision capability to ensure clear footage 24/7, even in low-light conditions.

Cloud-Based Video Storage Integration:
All camera feeds were securely integrated into a cloud storage system, allowing for off-site access, long-term archival, and encrypted data protection. This system provides the client with remote viewing capabilities and ensures footage is safely stored and easily retrievable.

Wiring & Network Configuration:
Los Angeles IT handled all structured cabling, PoE (Power over Ethernet) setup, and network configuration to support seamless video streaming and storage across the entire building.

Testing & Optimization:
Post-installation, the team tested each unit for performance, adjusted camera angles for maximum visibility, and ensured real-time alerts and motion detection features were functioning properly.

Training & Handover
The end users were trained on how to access the video feeds, manage playback, and use cloud features. Clear documentation and ongoing support options were also provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100% Coverage of Critical Areas
All major access points, interior corridors, and exterior zones are now fully monitored, reducing blind spots and improving overall security.

24/7 Remote Access via Cloud
Building management and authorized personnel can now monitor live video feeds and access stored footage from any device, anytime — increasing responsiveness to incidents.

High-Definition Video Clarity
The installed cameras deliver 1080p/4K resolution, enabling clear facial recognition and license plate visibility, which greatly aids in incident investigation and evidence collection.

Reduced Incident Response Time
Motion alerts and live monitoring capabilities reduced response times to security events by an estimated 50%, improving safety and building management efficiency.

Data Retention & Compliance
With scalable cloud storage, the system now retains video for 30–90 days, ensuring compliance with internal policies and insurance requirements.

Zero Downtime Since Installation
The system has maintained 100% uptime since deployment, thanks to Los Angeles IT’s stable infrastructure setup and post-installation support.

Improved Tenant Satisfaction
Tenant feedback indicates an increase in perceived safety, contributing to better overall satisfaction and tenant retention within the commercial space.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Los Angeles IT demonstrated exceptional project management throughout the duration of the CCTV installation. From the initial planning stages to final implementation, their team was highly organized, communicative, and proactive.

On-Time Delivery:
All milestones were met according to the proposed timeline, with no delays. Equipment was sourced, installed, and tested within the scheduled window, allowing the project to stay on track and within budget.

Responsiveness & Flexibility:
The team was highly responsive to our needs. Any change requests or adjustments—whether it was relocating a camera or modifying cable routes—were handled promptly without pushback or delay.

Clear Communication:
Regular updates were provided throughout the project, including progress check-ins, issue resolution timelines, and post-installation documentation. This helped maintain transparency and trust.

Professional Coordination:
They coordinated effectively with building management, security staff, and other subcontractors to minimize disruption during working hours. Their team ensured compliance with all building policies and safety standards.

Post-Installation Support:
After the install, they remained available to address follow-up questions and performed a final walkthrough to ensure everything met our expectations.

What was your primary form of communication with Los Angeles IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Los Angeles IT was their attention to detail and client-focused approach. They didn’t just “install cameras”—they approached the project strategically, taking time to understand the building layout, tenant activity, and specific security concerns before even beginning installation.

Are there any areas for improvement or something Los Angeles IT could have done differently?

None that I can think of. Los Angeles IT really excelled in every area of the job, from start to finish. 

BACKGROUND

Please describe your company and position.

I am an executive at WP Traffix

Describe what your company does in a single sentence.

Web marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• Upgrade SSD's
• Upgrade memory

SOLUTION

How did you find Los Angeles IT?

Referral

Why did you select Los Angeles IT over others?

Referred to me

How many teammates from Los Angeles IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade hardware

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fast turn around

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent response and turn around.

What was your primary form of communication with Los Angeles IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personal service and communication

Are there any areas for improvement or something Los Angeles IT could have done differently?

None.  I am happy.

BACKGROUND

Please describe your company and position.

I am the President of OC Interior Designs

Describe what your company does in a single sentence.

Design services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• Set up new office computers
• New office network
• New office phone lines
• Website landing page

SOLUTION

How did you find Los Angeles IT?

Online Search

Why did you select Los Angeles IT over others?

• Close to my geographic location
• Company values aligned
• Rod, the owner was very understanding and thorough if what to expect in my timeline.

How many teammates from Los Angeles IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed to set up a new showroom office space. 

Set up five new computer stations with new network with cybersecurity, POS system, phone lines, security camera system and cloud drive back ups.

All to be remotely monitored. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The company delivered what we agreed in the timeline we agreed. It is hard to believe no one else wanted to have any sort of commitment. I'm reasonable, and the owner seemed to understand that. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had them working for 4 days in a row. Every milestone they reached I got an update. And any issues came about I was always offered a solution quite fast which I greatly appreciated and kept it all in the 6 days we agreed on.

What was your primary form of communication with Los Angeles IT?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Being able to leave me with an expectation of what to expect at the end of the work. And then leaving it even better. We're very happy with their work. 

Are there any areas for improvement or something Los Angeles IT could have done differently?

I always value time, but they really put in a max effort and the end result showed. Will highly recommend.

BACKGROUND

Please describe your company and position.

I am the CEO 

Describe what your company does in a single sentence.

Content creators 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• Secure my Internet connection
• Secure my cloud access
• Reconnect the cloud storage to the main computer

SOLUTION

How did you find Los Angeles IT?

Online Search

Why did you select Los Angeles IT over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They got my Internet connection secured, and also reconnected the cloud storage to the main computer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They've done a phenomenal job.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very professional on time and delivered the work earlier than I expected

What was your primary form of communication with Los Angeles IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very fast outcome, straight to the point, and highly effective 

Are there any areas for improvement or something Los Angeles IT could have done differently?

Nothing. Everything was perfectly organized.

BACKGROUND

Please describe your company and position.

I am the Office Manager of IDS

Describe what your company does in a single sentence.

Wholesale of medical supplies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• Security cameras

SOLUTION

How did you find Los Angeles IT?

Online Search

Why did you select Los Angeles IT over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Los Angeles IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recently hired LAIT to set up a comprehensive security camera system across our facilities, and we couldn’t be happier with the results. From start to finish, their team was professional, knowledgeable, and dedicated to meeting our specific security needs. 

Installation was smooth and efficient, with minimal disruption to our daily operations. The technicians were punctual, well-prepared, and quick to address any questions we had. They clearly knew the equipment well and took great care to make sure everything was set up correctly and securely.

The quality of the camera system is outstanding, providing crisp, clear footage both day and night. The user interface is intuitive, and the team took time to provide a thorough walkthrough of the software, making sure we felt comfortable with all features before they left.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Overall, Los Angeles IT exceeded our expectations in every way. Their attention to detail, high-quality equipment, and commitment to customer satisfaction made the whole process seamless. We feel confident in the security of our facilities thanks to their excellent work, and I highly recommend them to any business in need of a reliable security camera solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 The initial consultation was thorough, with their experts taking the time to understand our requirements and to identify the best locations for cameras to ensure maximum coverage. Their recommendations were spot-on, showing a deep understanding of both technology and practical security concerns.

What was your primary form of communication with Los Angeles IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How friendly and professional they are. 

Are there any areas for improvement or something Los Angeles IT could have done differently?

Nothing. They were great. Wish more people and companies knew about them. 

BACKGROUND

Please describe your company and position.

I am the COO of a warehouse company.

Describe what your company does in a single sentence.

Warehouse distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Los Angeles IT to accomplish?

• Automation
• Business integrations
• Artificial intelligence

SOLUTION

How did you find Los Angeles IT?

Online Search

Why did you select Los Angeles IT over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

In September we were tasked to automate or warehouse shipping and receiving. After a little research, I reached out to Rod and his Los Angeles IT team. 
He outlined and explained the process and helped it make sense for us that are not too IT savvy. 
the turn around time for this was faster than what we expected, and were able to get this implemented before our deadline. 
We also did not feel like we were being taken advantage of. We weren't forced to implement any services that we did not want. 
All in all, it was a great experience and there's no doubt about it that we will be continuing our managed it services with Los Angeles IT moving forward. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to cut down our time on logging incoming shipments and processing outgoing shipments. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Accurate. Reliable. Fast. 

What was your primary form of communication with Los Angeles IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The culture. This team is very easy to communicate with, and they make everything easy to understand. 

Are there any areas for improvement or something Los Angeles IT could have done differently?

Not that I can think of