Live Free Web Design LLC

BACKGROUND

Please describe your company and your position there.

I am the owner of a specialty boutique firearms business that caters to high-end customers and collectors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Live Free Web Design LLC, and what were your goals?

We asked Gary to create, design and manage our online presence by creating a website specific to our unique needs.

SOLUTION

How did you select Live Free Web Design LLC and what were the deciding factors?

I was aware of Gary‘s work through my business partner who had worked directly with Gary previously.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Process included web design, branding and advertising, managing the approval process, initial set up, software training and follow up, and web hosting. A total turn-key website setup.

How many people from the vendor's team worked with you, and what were their positions?

Just Gary.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been thrilled with the results from our website Initially, we were surprised by with the many positive comments from our customers about the site. Most recently, our percentage of web business has increased dramatically.

Describe their project management style, including communication tools and timelines.

Gary is an excellent communicator -very soft-spoken and easy to read. Gary is also an excellent trainer.

What did you find most impressive or unique about this company?

Their personal touch and ability to develop effective strategies in support of a unique product category were great.

Are there any areas for improvement or something they could have done differently?

No improvement required! We were 100% satisfied and would recommend Gary and his team to anyone who is looking to build their business through an enhanced web presence.