Lease Engine

BACKGROUND

Please describe your company and position.

I am the Director of GRT Property Management

Describe what your company does in a single sentence.

GRT is focused on providing housing and excellence in management services resulting in improvement in the value of properties managed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lease Engine to accomplish?

• We brought in Lease Engine to help us generate leads for 159 vacant and soon to be vacant units for one of our portfolio properties.
• Communicate sweeping improvements made by new management to property
• Support our marketing strategy
• mprove our image, brand, and reputation

SOLUTION

How did you find Lease Engine?

Online Search

Why did you select Lease Engine over others?

• Great culture fit
• Good value for cost

How many teammates from Lease Engine were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project started with marketing infrastructure support, for example: online review collection and feedback strategies, website updates and improvements, and virtual staging services for existing and new photography. They also updated all of our listings for Zillow and Apartments.com. 

With infrastructure support complete, we engaged Lease Engine for Google Ads promotion and analytics support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully stabilized our property less than 11 months after engaging Lease Engine. Their support was Pivotal in helping us get the traffic and leads we needed at a time that was critical.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Lease Engine team has been a good partner from the start, putting our needs first, and proactively looking for ways to add value. 

They have delivered projects on time, or even ahead of schedule, with just a handful of hiccups along the way. For example, there was one mistake in some print material they built for us, but the Lease Engine team was quick to own that mistake, fix it, and re-print the materials at no charge.

What was your primary form of communication with Lease Engine?

Virtual Meeting

What did you find most impressive or unique about this company?

Utilizing Lease Engine helped us approach marketing with experts on our side, and to better understand which marketing efforts were actually paying off, so we could make informed decisions. 

More than anything, they were flexible, and found ways to work with us where and how we needed it most.

Are there any areas for improvement or something Lease Engine could have done differently?

We are pleased about our engagement with Lease Engine. The team was responsive and flexible in managing our specific needs.

While it is hard to find areas needing improvement, the graphic design sometimes needed several edits. That said, the editing process was easy and we always landed on a good final result.