Krishang Technolab

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder

Describe what your company does in a single sentence.

Provides AI-powered risk detection and prevention tools that help businesses identify, assess, and stop threats before they cause damage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krishang Technolab to accomplish?

• We partnered with Krishang Technolab to build a high-performance eCommerce platform that could effectively showcase and sell our AI-powered risk detection and prevention solutions. Our main objectives were to streamline the customer purchasing journey, enable subscription-based service models, and integrate secure payment and user management features tailored to our technology-driven business.

SOLUTION

How did you find Krishang Technolab?

Online Search

Why did you select Krishang Technolab over others?

• Great culture fit
• Good value for cost

How many teammates from Krishang Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Krishang Technolab handled the complete eCommerce development process, from planning and wireframing to final deployment. The key deliverables included: A fully responsive and intuitive eCommerce website Secure payment gateway integration Dynamic product and subscription management system Admin dashboard with real-time analytics and reporting API integrations with our internal AI tools and CRM system Their team ensured the platform was both user-friendly and scalable, supporting future enhancements and data-driven features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new eCommerce platform developed by Krishang Technolab delivered measurable improvements within the first few months of launch. We experienced a 35% increase in qualified leads, a 40% boost in user engagement, and a 25% rise in online conversions. Additionally, the platform’s improved performance and seamless user experience helped reduce customer drop-offs by over 20%, directly contributing to higher customer satisfaction and stronger brand credibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on schedule and within our budget, resulting in a 35% increase in qualified leads and a significant boost in online engagement after launch. Krishang Technolab’s project management was excellent — they maintained transparent communication, provided weekly progress updates, and they're always quick to address any feedback or adjustments.

What was your primary form of communication with Krishang Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep technical expertise, proactive problem-solving, and genuine commitment to understanding our business goals. They didn’t just deliver what we asked for they suggested improvements that enhanced the final outcome.

Are there any areas for improvement or something Krishang Technolab could have done differently?

Adding more post-launch performance monitoring tools and user behavior insights from the beginning would be our top priority if we had to name one area for improvement.  All things considered, though, the experience was excellent, and we heartily endorse Krishang Technolab for any technology-driven development or eCommerce project.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Outbound Funnel, a RevOps agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Krishang Technolab?

We needed support to build a custom software for our sales engagement platform.

SOLUTION

What was the scope of their involvement?

Krishang Technolab has helped us build a custom software for our sales engagement platform. The team has also worked on other projects, including building a custom dashboard for our platform's performance, integrating third-party APIs, creating multi-user functionality hubs, and developing custom web pages according to specific designs.

What is the team composition?

We've worked with 2–3 teammates from Krishang Technolab.

How did you come to work with Krishang Technolab?

We've worked with Krishang Technolab on several website and technical projects for over a year. The projects have lasted from a few days to a few months, including the continuous management of our website.

How much have you invested with them?

We’ve spent more than $50,000.

What is the status of this engagement?

We started working with Krishang Technolab in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Krishang Technolab has delivered a brand-new website and working integrations, APIs, and dashboards that have allowed us to build more partner trust and increase our customer base and presence in the RevTech space.

How did Krishang Technolab perform from a project management standpoint?

Krishang Technolab's project management is great. The team delivers on time and responds well to our needs. Krishang Technolab has fast production and communication through chats, Jira, Slack, and Zoom. The team is quick to course-correct the project or product initiative when the delivery needs more attention or doesn't match the expected results.

What did you find most impressive about them?

Krishang Technolab's communication through email, chat, and video is great. The team has a quick response at all times of the day. To date, very few other companies have been able to deliver a final product that is absolutely satisfactory, whether it's done right the first time or after a few editions. Ultimately, the partner we can trust to deliver outweighs others that may come at a lesser cost.

Are there any areas they could improve?

I don't think there's anything Krishang Technolab can improve on. Any escalations or deviations from the project have been communicated, and nothing has come up that no one expected or had control over.

Do you have any advice for potential customers?

I've had a great experience working with Krishang Technolab, and I'll continue to rely on the team to complete future work.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of The Listening Lab

Describe what your company does in a single sentence.

Hearing healthcare services. We provide a full spectrum of hearing care services from evaluation of hearing and tinnitus, fitting of tinnitus and hearing aids, counselling and rehabilitation for hearing device users. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krishang Technolab to accomplish?

• Web Development

SOLUTION

How did you find Krishang Technolab?

Other

Why did you select Krishang Technolab over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Krishang Technolab assisted us from A to Z of building our website. We provided details of what and how we wanted it to be and they delivered it excellently! The team was also very efficient of the amendments needed and helpful to assist us until our site was up and live. 

Overall, would definitely work with the team again! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our website went live accordingly to the timeline we requested.
• It consisted of all the details we wanted to include despite not having a physical meeting and it was all conducted via online, it was a good stream of communication with us and Krishang Technolab.
• Krishang Technolab understood what we wanted - in terms o flayout, keypointers, informations of our website and delivered it well. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they definitely delivered the tasks on time and efficiently! Always providing the amendments on the same day. 

What was your primary form of communication with Krishang Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always there to assist us along the way. Despite having hard to understand on how web development works, they actually took the time to explain each detail which most companies don't. 

Are there any areas for improvement or something Krishang Technolab could have done differently?

So far, all is good! 

BACKGROUND

Please describe your company and your position there.

Probax is revolutionizing data protection so that businesses everywhere can protect their valuable data. We deliver unmatched intelligence, automation, security, monitoring, and reporting capabilities. As the Channel Manager I oversee all creative and marketing projects and also manage the website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Krishang Technolab?

We hired Krishang Technolab to build out our website modules. After being satisfied with there work ethic, we hired Krishang Technolab for various web development projects from something simple as creating HTML email templates to larger projects such as customizing module the front-end and HubSpot/WordPress CMS for our company website.

What were your goals for this project?

The goal was to establish a better website that is user friendly that will serve better web experience and communicate better with our potential customers.

SOLUTION

How did you select this vendor?

We found Krishang Technolab from a portal after checking different customers 5 star feedback and recommendations. We started out working together on very small projects of creation of modules and after establishing trust for Krishang Technolab we started taking on bigger projects

Describe the project and the services they provided in detail.

Krishang Technolab assists with almost every aspect of web projects. We normally share rough ideas, reference website URL which kind of module, page layout, functionality we need and we discuss proper solutions with Krishang team for real time solutions and Krishang team always plans and executes the development side with proper process.

They designed developed, configured and launched our companies website and back end management system. Once a mutual agreement on costs and goals were reached, Krishang Technolab began working on the wireframes and web design mockups. Once the designs were approved, We move into the development phase and then to the launch phase.

Throughout the process the website improved thanks to the insightful ideas and thoughts of the Krishang team that was working on the project. Krishang team are well verse working on multiple other technology like WordPress, HubSpot, Shopify , Magento , PHP, Laravel , AngularJs, NodeJs, ReactJs, Inbound Marketing, Digital Marketing.

What was the team composition?

The team composition and size depends on the nature of each project. Point of contact for a project has always been the same from beginning to end so it much easy to communicate. They have a nice team of designer, developer, project manager, QA etc.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Krishang and his team help our company website design and development, were very thoughtful during the process, sharing new ideas they had to help improve the current layout. We have implemented some of these ideas into the website which has helped create a simplistic and user experience design.

How was project management arranged and how effective was it?

They are very good at communicating the overall timeline for the project, and the progress. Also very responsive with any kind of queries 24/7.

What did you find most impressive about this company?

We've used Krishang Technolab many times and will continue to do so thanks to their outstanding customer service and fast turnaround. Highly recommended!

Are there any areas for improvement?

Not at this moment. Krishang Technolab are an awesome team! We will continue to work with them!!

BACKGROUND

Please describe your company and your position there.

We are an early education company with an online platform that provides tools and services to early education providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Krishang Technolab?

We were faced with the need to create high quality and professional looking templates for our Hubspot Website. We needed custom templates and modules.

What were your goals for this project?

We wanted to be able to create custom web page templates and custom modules to use on current pages and also for reuse on new pages that our team would create down the road.

SOLUTION

How did you select this vendor?

We found the awesome team of Krishang Technolab online and saw how many customers were extremely satisfied with their work and professionalism.

Describe the project and the services they provided in detail.

Krishang Technolab met all our custom web pages needs and created these templates with extreme accuracy from the mockups we gave to them as guides.

What was the team composition?

There a well-comprised team with capabilities to handle robust projects and meet tight deadlines.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

First and foremost, Krishang Technolab deliverables were always way ahead of schedule and gave us plenty of time for revisions, which were handled quickly and also in a very friendly manner. Our webpages are optimized for web and desktop and load very quickly thanks to the excellent work they did for us.

How was project management arranged and how effective was it?

Their team was extremely responsive to our feedback and quick to make adjustments to throughout the project.

What did you find most impressive about this company?

Their customer-service-oriented approach always made us feel at home with Krishang Technolab. that was a big plus added to their awesome work and professionalism.

Are there any areas for improvement?

There were no hiccups along the way and we can't stress enough the kindness and professionalism of the Krishang Technolab awesome team! We will continue to work with them!! : )

BACKGROUND

Introduce your business and what you do there.

I’m the president of Merritt Properties, LLC, a full-service commercial real estate firm that owns, develops, and manages over 21 million square feet of office space in the Baltimore/Washington area, focusing on long-term relationships and customer service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Krishang Technolab?

We needed to create a single digital environment where property operations, tenant requests, leasing activities, and maintenance information could be managed more efficiently. We also wanted to modernize the experience for both employees and tenants by introducing mobile access and intelligent automation for routine property management tasks.

SOLUTION

What was the scope of their involvement?

The first few weeks of the engagement were spent understanding how information moved across our organization. Representatives from leasing, facilities management, accounting, customer service, and executive leadership participated in workshops to explain how work orders were created, how lease information was maintained, how approvals were handled, and where delays most commonly occurred.
Instead of recommending a standard property management application, Krishang Technolab proposed a solution that reflected the way Merritt operates as both a long-term property owner and manager. The finished platform brought together lease administration, property records, maintenance scheduling, vendor coordination, tenant communications, inspection tracking, document management, financial reporting, and operational dashboards within a single environment.
A separate mobile application was introduced for property managers, maintenance personnel, and approved vendors. Whether someone was inspecting a building, responding to a maintenance request, documenting completed repairs, or reviewing scheduled work, the application allowed updates to be recorded immediately without waiting to return to the office.
Artificial intelligence was applied in ways that supported daily operations rather than replacing them. Maintenance requests were categorized automatically, recurring service issues were identified through historical trends, property managers received recommendations for prioritizing work orders, and executives gained summarized operational insights without manually reviewing multiple reports. The engagement included the delivery of:

What is the team composition?

We worked with 6-10 teammates from Krishang Technolab.

How did you come to work with Krishang Technolab?

We found them through an online search and the Clutch site. We chose them over other options because they were a great culture fit, had good value for cost, and had company values aligned with ours.

How much have you invested with them?

We spent around $10,000 to $49,999.

What is the status of this engagement?

We worked together from September 2025–June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The operational improvements became evident shortly after adoption because every department was working from the same information.
Maintenance requests reached the appropriate teams much faster, eliminating unnecessary back-and-forth communication and reducing response times. Property managers no longer spent large portions of their day searching for documents or requesting updates from multiple departments because building information, service histories, and tenant communications were all accessible through one platform.
Management reporting also changed considerably. Portfolio performance, outstanding maintenance requests, lease activity, and operational workloads could be reviewed through live dashboards instead of being assembled manually from different reporting systems.
The AI-supported maintenance recommendations helped identify recurring issues before they generated repeated tenant requests, allowing our facilities teams to address root causes instead of treating each work order as an isolated event.
Perhaps the most meaningful outcome was consistency. Regardless of which property someone managed, the same workflows, information, and reporting standards were now available across the organization.
We monitored several operational improvements after the platform was implemented. The average response time for tenant maintenance requests decreased by around 40%, as work orders were automatically routed to the appropriate teams and field staff could update job statuses directly through the mobile application. Monthly operational reports that previously required 4–5 hours of manual consolidation were generated in less than 20 minutes using real-time dashboards.
We also reduced manual administrative work associated with lease renewals, inspections, and vendor coordination by approximately 35%, allowing our property managers to spend more time supporting tenants and overseeing portfolio operations. In addition, AI-assisted work order prioritization contributed to a 25% reduction in recurring maintenance requests by helping our teams identify and resolve underlying issues before they generated repeat service calls.

How did Krishang Technolab perform from a project management standpoint?

Our experience with their project management was consistently positive because it never felt like we were simply receiving software updates. Every milestone included meaningful discussions about how the proposed functionality would affect our operations.
They respected agreed deadlines, communicated openly whenever decisions were required from our side, and remained flexible when we requested refinements after testing new workflows. During user acceptance testing, several maintenance approval processes were adjusted based on feedback from our property managers, and those revisions were incorporated without disrupting the overall implementation schedule.
By the time we completed deployment, the solution reflected not only the original project requirements but also the practical feedback gathered throughout the engagement.

What did you find most impressive about them?

Many technology firms concentrate on delivering software exactly as requested. Krishang Technolab took a different approach by questioning how our teams actually worked before recommending technical solutions.
There were several occasions where they suggested simplifying an operational process instead of simply digitizing it, which ultimately produced a better outcome for our staff and our tenants. That willingness to challenge assumptions, while still respecting our business priorities, added considerable value throughout the project.

Are there any areas they could improve?

If anything, it would have been beneficial to introduce a few additional training sessions specifically for maintenance contractors who use the mobile application less frequently than our internal teams. Aside from that, the implementation was managed professionally and met our expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Moore Belize LLP, a member of the Moore Global Network. We provide audit, tax, wealth management, and advisory services to businesses and individuals, with access to global expertise and a focus on personalized client support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Krishang Technolab?

We needed to bring engagement management, approvals, and client documentation into one connected workflow. We also wanted to reduce the amount of manual administration through mobile access and intelligent automation.

SOLUTION

What was the scope of their involvement?

Krishang Technolab met with professionals from our audit, tax, advisory, and administration departments to understand where work slowed down. Much of the discussion centered on document reviews, engagement approvals, deadline management, and the constant movement of information between different systems. Once those workflows had been mapped, they proposed a solution that reflected the way our firm operates instead of asking us to adapt to a generic platform. The completed solution introduced a single workspace where engagement files, client records, assignment planning, document reviews, approval chains, billing preparation, and reporting could all be managed together. Managers gained a clear view of ongoing work while team members always knew the current status of each engagement. The mobile application became especially useful for employees working at client offices. Whether reviewing working papers, uploading supporting evidence, approving documents, or responding to internal requests, staff could remain connected without returning to the office. Artificial intelligence was introduced carefully and with a practical purpose. Incoming documents were categorized automatically, engagement summaries were generated to help reviewers prepare more quickly, incomplete submissions were flagged before they delayed assignments, and intelligent search reduced the time spent locating historical files. Krishang Technolab handled the project end to end. Their team was responsible for the custom software development, mobile application development, AI implementation, system architecture, and integration with our existing accounting applications. They also designed the workflow automation, configured user roles and approval processes, migrated relevant data, performed testing, managed deployment, and provided user training and post-launch support.

What is the team composition?

We worked with 10–15 teammates from Krishang Technolab.

How did you come to work with Krishang Technolab?

They were referred to me. I chose them because they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent around $100,000.

What is the status of this engagement?

We worked together from October 2025–June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The improvements were noticeable in day-to-day operations almost immediately after the rollout. Preparing a new client engagement required considerably less coordination because documentation, approvals, and task assignments followed one structured process instead of moving through separate applications. Managers no longer waited until the end of the week to understand team workloads because current engagement information was always available through live dashboards.Finding historical client information also became much easier. What previously involved searching multiple folders or requesting files from colleagues could now be completed within moments using the platform's intelligent search capabilities.The AI features helped reduce repetitive administrative work by identifying missing documentation before review and automatically organizing uploaded files, allowing our professionals to spend more of their time advising clients rather than performing manual administrative tasks.The platform has given us greater consistency across departments and made it easier to maintain the quality standards expected from our profession.We tracked several improvements after the platform was rolled out. The average time spent preparing a new client engagement file fell by about 50%, reducing the process from roughly two hours to around one hour because information, approvals, and supporting documents were all managed within a single workflow. Retrieving historical client records, which previously could take 20–30 minutes, now typically takes less than five minutes using the centralized repository and AI-assisted search.We also saw a 30% reduction in document processing errors due to automated validation and standardized approval workflows. From a client perspective, post-engagement feedback reflected an increase of approximately 15% in client satisfaction, primarily because requests were handled more quickly and communication became more consistent throughout each engagement.

How did Krishang Technolab perform from a project management standpoint?

One aspect that stood out throughout the engagement was how predictable the project remained. Every milestone was introduced with enough context for our management team to understand what was changing and why. Demonstrations were practical, feedback was encouraged, and any adjustments we requested were discussed openly before implementation. The delivery schedule remained on track, but what mattered more to us was that we never felt disconnected from the process. We always knew what stage the project had reached, what decisions required our input, and what the next milestone would be.

What did you find most impressive about them?

I appreciated that they never assumed technology alone would solve operational problems. They invested time in understanding the responsibilities of auditors, tax professionals, reviewers, and administrative staff before recommending solutions. That business-first approach produced software that fit naturally into our daily operations rather than forcing everyone to learn an entirely new way of working. Their recommendations consistently balanced efficiency with the controls and accountability essential to an accounting practice.

Are there any areas they could improve?

Very little comes to mind. If I had one suggestion, it would be to introduce additional onboarding videos alongside the written documentation for new users. The system itself is intuitive, but short video walkthroughs for individual modules would make adoption even smoother for larger teams.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of B Medical Systems. We manufacture and distribute medical refrigeration, blood management, and vaccine cold chain equipment. We provide certified solutions for safely storing and transporting temperature-sensitive medical materials worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Krishang Technolab?

We needed to develop a centralized platform to manage equipment lifecycle information, service activities, and customer support more efficiently. We also needed to create a mobile application that would enable field service engineers to perform their work with complete access to equipment records while on site. Additionally, we wanted to introduce practical AI capabilities that could assist with predictive maintenance, service prioritization, and operational reporting without disrupting existing workflows.

SOLUTION

What was the scope of their involvement?

We started with a series of workshops where Krishang Technolab spent time understanding how our products move from manufacturing to deployment, installation, preventive maintenance, and long-term customer support. That early discovery phase was valuable because they approached the project from an operational perspective rather than simply gathering technical requirements.Krishang Technolab designed and developed a custom enterprise platform that brought together customer information, equipment records, warranty management, preventive maintenance scheduling, spare parts tracking, service requests, reporting, and administrative workflows into one integrated environment.Alongside the web platform, they delivered mobile applications for our field engineers. The application allowed technicians to review equipment histories before arriving on site, complete inspection checklists, upload photographs, scan equipment identifiers, record maintenance activities, capture customer signatures, and synchronize completed work directly with the central platform.The AI functionality was introduced carefully to solve practical business problems. Predictive maintenance models highlighted equipment that required attention before failures became critical. AI-assisted ticket classification helped our support teams prioritize incoming requests, while intelligent reporting identified recurring service trends that previously required significant manual analysis.

What is the team composition?

We worked with four members of Krishang Technolab’s team.

How did you come to work with Krishang Technolab?

We found them through a referral and Clutch.

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

We worked together from October 2025-July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The biggest improvement was having reliable operational data available in one place. Information that previously required multiple teams to compile could now be accessed through centralized dashboards, allowing managers to make decisions much faster.Our service engineers became more productive because they no longer depended on printed documentation or multiple systems while working in the field. Maintenance records were updated immediately after each visit, which improved visibility for our customer support and service coordination teams.
The AI-powered maintenance insights also proved valuable by helping identify equipment that showed early warning signs before issues escalated. This allowed us to plan service activities more proactively instead of reacting to avoidable breakdowns.Since implementation, communication between departments has become much smoother, reporting is considerably faster, and our service organization has a stronger digital foundation to support future growth across international markets.
After implementation, our field service teams reduced the time required to complete and submit maintenance reports from around 45 minutes to less than 15 minutes per visit because all service information could be captured directly through the mobile application. Management reports that previously took several hours to compile could now be generated within a few minutes using centralized dashboards.
The AI-powered predictive maintenance capabilities also helped us identify potential equipment issues earlier, contributing to fewer unplanned service interventions and allowing our engineering teams to schedule maintenance more proactively instead of reacting to unexpected equipment failures. These improvements gave us much better operational visibility and supported faster decision-making across our service organization.
Within the first several months after deployment, we observed approximately a 25% reduction in unplanned service interventions because potential issues were identified earlier through AI-assisted maintenance insights and centralized equipment monitoring. We also saw a 30% increase in preventive maintenance activities completed on schedule, as automated scheduling, mobile workflows, and proactive alerts helped our service teams plan maintenance before equipment failures occurred. These improvements increased equipment uptime and enabled our engineering teams to allocate resources more effectively.

How did Krishang Technolab perform from a project management standpoint?

Project management was disciplined throughout the engagement. Milestones were clearly defined, and progress was communicated consistently. We always understood what had been completed and what was scheduled next.The team remained responsive whenever new operational requirements emerged during development. Rather than resisting change, they evaluated each request, explained the available options, and incorporated improvements without losing momentum. Deliverables were completed according to the agreed implementation plan, and the transition into production was well coordinated.

What did you find most impressive about them?

Their strongest quality was their willingness to understand our business before proposing solutions. Manufacturing medical equipment and supporting customers across different healthcare systems presents challenges that are not common in many industries.Instead of relying on generic software approaches, Krishang Technolab invested time in understanding our service operations, equipment lifecycle, and customer expectations. That level of preparation resulted in software that reflected how our teams actually work instead of forcing us to adapt our processes around the technology.Their ability to combine custom software development, mobile application development, and AI expertise within a single team also simplified communication throughout the project.

Are there any areas they could improve?

Overall, we were very satisfied with the engagement. If there’s one area they could strengthen further, it would be expanding the end-user training materials with additional role-specific learning resources for larger international deployments. Aside from that, the collaboration met our expectations from beginning to end.

BACKGROUND

Please describe your company and position.

I am the Sales Representative of Tomassini Arredamenti SRL

Describe what your company does in a single sentence.

We seek to be always competitive in our prices, and we provide immediate quotes for furnishings manufactured by the world's leading designers, offering the best advice in their selections. In preparing our estimates, we provide technical details with regard to the choice of materials, images of potential fabrics or leathers available for the upholstering. We deliver to major countries in the world, and, when requested, we offer a comprehensive service, in addition to the supply and transportation of the furnishings, inclusive of the duties and taxes at destination. WHY CHOOSE OUR COMPANY From the quote to the point of delivery, we are in complete synergy with our customer and we take an exceptional amount of care in every detail regarding the purchase process. During this process, we carry out a number of checks, up until the most important, which is the verification of the goods prior to shipment. Our main objective is the complete satisfaction of our client, which we achieve in most cases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krishang Technolab to accomplish?

• We wanted to modernize the way we serve customers across both our physical showroom and online channels. Our goal was to build a seamless omnichannel commerce experience where customers could browse luxury furniture collections, book online design consultations, manage inquiries through a customer portal, and stay connected with our sales team through an integrated CRM. We also wanted a mobile experience that reflected the premium quality of our brand while making communication and purchasing more convenient.

SOLUTION

How did you find Krishang Technolab?

Online Search

Why did you select Krishang Technolab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Krishang Technolab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Krishang Technolab handled the project from planning through deployment. They designed and developed a custom Shopify storefront that integrated smoothly with our existing WordPress website while maintaining a consistent visual identity. Their UI/UX team redesigned the customer journey to make browsing collections, requesting quotations, and scheduling consultations feel much more intuitive. They also developed a mobile application that allows customers to explore products, save favorites, receive updates, and communicate with our sales team. A secure customer portal was created where clients can review consultations, manage requests, and track ongoing orders. The CRM integration centralized customer information and made it much easier for our sales representatives to provide personalized follow-up and maintain long-term relationships with clients. Every deliverable was thoughtfully planned and aligned with our business objectives rather than simply adding technical features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform created a much smoother buying journey for our customers. Visitors could move naturally between online browsing, consultation requests, and direct communication with our sales representatives. The customer portal reduced manual follow-ups because clients could easily access important information on their own. Our CRM became much more organized, allowing our team to maintain better customer records and deliver more personalized service. The mobile application also became an important touchpoint for returning customers who preferred engaging with our collections through their phones.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and transparent from beginning to end. We had regular progress meetings, and every milestone was explained clearly before development moved forward. Whenever we suggested adjustments based on feedback from our showroom staff or customers, they responded quickly with practical recommendations and implemented changes without making the process complicated. Communication was always professional, and we appreciated having direct access to the project team whenever questions came up. Deliverables arrived according to the agreed schedule, and the launch was well coordinated.

What was your primary form of communication with Krishang Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to understand our business rather than simply delivering software. They recognized that luxury furniture sales require a highly personalized customer experience, and they translated that understanding into thoughtful UI/UX design and practical technical solutions. Their expertise across Shopify, WordPress, mobile apps, CRM integration, and omnichannel commerce meant we never had to coordinate multiple vendors, making the entire project much more efficient.

Are there any areas for improvement or something Krishang Technolab could have done differently?

Our experience was very positive. If I had one suggestion, it would be to provide even more detailed user documentation for some of the administrative features immediately after launch. Their team was always available to answer our questions, so this was only a minor point. I would gladly work with Krishang Technolab again and confidently recommend them to businesses looking for a dependable technology partner.

BACKGROUND

Please describe your company and position.

I am the CEO of Advanced Industries Packaging

Describe what your company does in a single sentence.

Advanced Industries Packaging is the second largest paper sacks producer in Europe. The company makes sacks in a variety of designs intended for a broad range of uses and also consults customers on what could be the best packaging solutions for their products. Our company focuses on the research and development of new technologies in paper packaging industry. Advanced Industries Packaging has a large number of customers comprising major global producers of cement, chemicals, construction materials, dairy products and other foodstuffs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krishang Technolab to accomplish?

• As a packaging and containers manufacturer, we wanted to modernize the way we interacted with distributors and managed internal operations. Our primary objectives were to build a secure digital customer portal for order tracking and communication, a distributor portal for managing inventory and purchase requests, a real-time production dashboard for operational visibility, and an AI analytics platform that could help us identify production trends, forecast demand, and improve decision-making. We were looking for a long-term technology partner that could understand our manufacturing processes rather than simply develop software.

SOLUTION

How did you find Krishang Technolab?

Online Search

Why did you select Krishang Technolab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Krishang Technolab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Krishang Technolab handled the project from discovery and planning through design, development, testing, deployment, and post-launch support. They first spent time learning how our production, sales, and distribution teams operated before proposing the technical solution. The project included a modern customer portal where clients could place and monitor orders, download invoices, review shipment updates, and communicate directly with our team. They also developed a distributor portal that simplified inventory visibility, purchase management, and distributor collaboration. Internally, they built a production dashboard that consolidated information from multiple departments into one interface, giving our managers real-time insight into production activities, operational status, and workflow progress. Another major deliverable was an AI analytics solution that transformed operational data into practical business insights. The platform helped us identify production patterns, anticipate demand, and make more informed planning decisions. They also designed a clean, intuitive UI/UX that made adoption easy across different departments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform significantly improved the way we operate. Our customers now have a convenient self-service portal, which has reduced manual communication and made order tracking much smoother. Our distributors can access the information they need without relying on lengthy email exchanges, improving collaboration across our network. Internally, managers now have instant visibility into production activities through the dashboard, allowing them to respond more quickly to operational issues. The AI analytics platform has become a valuable decision-support tool by helping us recognize production trends, better anticipate customer demand, and allocate resources more effectively. Overall, the solution has streamlined daily operations, improved data accessibility, and strengthened coordination between departments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and transparent throughout the engagement. We always knew what stage the project was in, what had been completed, and what was coming next. They held regular review meetings, communicated clearly, and quickly responded whenever we requested changes or additional functionality. Any feedback we shared was carefully considered, and they consistently suggested practical improvements instead of simply implementing requests without discussion. Milestones were delivered as planned, and the overall collaboration felt organized and dependable.

What was your primary form of communication with Krishang Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how invested they became in understanding our manufacturing business. They didn't approach the project with a generic software template. Instead, they learned our workflows, asked thoughtful questions, and translated operational challenges into practical digital solutions. Their combination of software engineering, AI expertise, and user-focused design made the final product feel like it was built specifically for our business rather than adapted from an existing platform. Their willingness to provide recommendations that genuinely improved the project also stood out.

Are there any areas for improvement or something Krishang Technolab could have done differently?

we had an excellent experience. If I had one suggestion, it would be to provide even more detailed documentation and training materials earlier in the implementation process to help new users become familiar with all of the platform's capabilities. Aside from that, the engagement exceeded our expectations, and I would gladly work with Krishang Technolab again.