Kokoen GmbH

BACKGROUND

Please describe your company and your position there.

I'm the marketing contact in a consulting company. We serve companies and help them implement innovations and investments by selecting and applying for public funding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kokoen GmbH, and what were your goals?

From the very beginning of our company we can count on the support of Kokoen regarding our websites. They support us in technical maintenance, design and security. This way we can maintain and develop our online presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor based on their past projects, personal contact, design skills and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I have been working closely with Kokoen since I became part of the company. They are my first point of contact when it comes to the further development of our website. Together we have done technological optimizations and already designed numerous other websites / landing pages, which have helped us generate some valuable leads.

How many people from the vendor's team worked with you, and what were their positions?

I have several contacts with Kokoen. My first contact is the managing director when it comes to new projects. I am also regularly in contact with a project manager and a developer to discuss the technological intricacies and implementations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the help of Kokoen, we have increased our traffic as well as our visibility on the web and have been able to record some valuable conversions, some of which are now our regular customers.

Describe their project management style, including communication tools and timeliness.

Kokoen works very reliably and is always available for me, no matter what questions or concerns I have. We communicate via email or phone and I get a monthly report on our visibility.

What did you find most impressive or unique about this company?

They find the right solution for every request we make, which I can then easily take care of myself.

Are there any areas for improvement or something they could have done differently?

When we discover a bug, it is usually quickly corrected. They show me proposed solutions and make their recommendation.

BACKGROUND

Please describe your company and your position there.

The company is expert in the field of low-voltage distribution. More than 400 employees work in the entire group of companies on the development, manufacture and sale of CEE plugs and sockets, socket combinations, industrial connectors, charging infrastructure for electro mobility, power distributors and transformer stations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kokoen GmbH, and what were your goals?

We wanted to develop a mobile App for the employees of our customers to support them to register the power consumption and generate reports for their company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for app developers in our region. We interview and selected the one with the best time proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of discovery meetings to discuss our goals and objectives. We provided their team with requirements, user stories, wire frames and designs. Within two weeks, they delivered the first round of the app. They incorporated our feedback and delivered the revised version. We were able to test and improve the app with new requirements later.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project. Additionally, we interact with two lead front -and back end developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 10 months after our app was launched, we had few downloads.

Describe their project management style, including communication tools and timeliness.

The project manager provided frequent updated and was easy to work with. We had online meetings and many feedback were exchanged by email. Everything was delivered on time.

What did you find most impressive or unique about this company?

They developed the app quickly and met our requirements. In addition, they provided us the source code.

Are there any areas for improvement or something they could have done differently?

Everything was fine.

BACKGROUND

Please describe your company and your position there.

I am the owner of a portal for ordering translations in over 40 languages with instant pricing online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kokoen GmbH, and what were your goals?

Our website was created over 15 years ago and had become outdated. We didn't have in-house developers, so we hired this company to design and develop a Wordpress site for us and connected it with our translation backend portal. This is actually a steady cooperation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched local for website developers and found this team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed the the needs and actually the team helps us each day with any actualisations an problem which may occure.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 2 full stack developers and a designer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After relaunch the new website we could see within months a better traffic up to 70%

Describe their project management style, including communication tools and timeliness.

We have steady contact with them. We work very well together.

What did you find most impressive or unique about this company?

We have got a professional easy to manage and up to date site. Before my team never worked with WordPress, but now w know how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

On the beginning the hardest thing was to connect the new WordPress site with our backend portal. But then they fixed it in a great way.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an App-based Eventplattform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kokoen GmbH, and what were your goals?

We wanted Kokoen GmbH to devolp a hybrid mobile app for our Start-Up buisness. The goal was to develop a functional plattform app in order to test and start our corporate business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We became aware of Kokoen GmbH via google and the website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A couple of Zoom-Meetings and Calls. Definition of the expectatios and the deliverables. Regular status calls (Weekly). Weekly new software updates including discussed functions and changes in the app. Full service for setting up and maintaining the backend. Continuous support and advice.

How many resources from the vendor's team worked with you, and what were their positions?

We work with an assigned project manager and the CEO together.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The feedback of the first few houndred useres is homogounes positive. Usablility, Design and Idea are highly praised.

Describe their project management style, including communication tools and timeliness.

Short response time. Always available within hours/minutes. Clear scheduled timeline since the beginning of the project.

What did you find most impressive or unique about this company?

Their flexibility and ability to deliver an excellent product with minimal supervision are impressive.

Are there any areas for improvement or something they could have done differently?

Nothing to complain about

BACKGROUND

Please describe your company and your position there.

CC Pharma was founded in 1999 and is today one of the leading importers of EU pharmaceuticals in Germany. Our customers are the public, hospital and specialized pharmacies as well as the fully sorted pharmaceutical wholesaler. We ensure that cost-optimized pharmaceuticals are always in the right place at the right time. I am a part of the marketing department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kokoen GmbH, and what were your goals?

Hosting and care of the company website in order to always optimize the online presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

The contact came through an employee who was already connected with the agency. It was important to us to have a professional provider with a lot of know-how, fast processing times and affordable costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

not specified

How many people from the vendor's team worked with you, and what were their positions?

Currently 2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

not specified

Describe their project management style, including communication tools and timeliness.

not specified

What did you find most impressive or unique about this company?

They are quick to help with a very solution-oriented approach. There is always a contact person available.

Are there any areas for improvement or something they could have done differently?

During the home office time due to Corona, the contact persons were not always as available as before. This has already improved a lot thanks to teams.