Kalyptio

BACKGROUND

Please describe your company and position.

I am the Project manager of Estrenatuauto.com

Describe what your company does in a single sentence.

Promotion and sale of cars online from Premier Automotriz.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kalyptio to accomplish?

Develop and implement the digital showroom of Premier Automotriz.

SOLUTION

How did you find Kalyptio?

Online Search

Why did you select Kalyptio over others?

• High ratings
• Company values aligned

How many teammates from Kalyptio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Estrenatuauto.com has the objective of being the digital showroom of Premier Automotriz, covering the area of customer service, buying and selling vehicles online, as well as intercommunicating the after-sales area of the different agencies with the client. 

Among the deliverables are:

• Site connected to group inventories 
• Web application development 
• Application development for administrators

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Currently, 8 months after the launch of the project, we have managed to sell more than 100 cars on estrenatuauto.com.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On behalf of Kalyptio, they've delivered their items within the given timeframes. Regarding the solution to our needs, we're consistently satisfied; however, we are always in constant improvement.

What was your primary form of communication with Kalyptio?

Email or Messaging App

What did you find most impressive or unique about this company?

What we consider relevant is their: 

• Use of the best technologies and most current development practices 
• Organization of deliverables and commitment to providing the best solution. 
• Kalyptio has a service that makes you feel supported at all times. 

These comments are supported by past experiences we have had with other providers.

Are there any areas for improvement or something Kalyptio could have done differently?

I would recommend Kalyptio to improve the service with parallel projects. On some occasions we have felt that they are treated as if they were linear when they are supposed to be in parallel.

BACKGROUND

Introduce your business and what you do there.

I’m the global product manager of the experience team at an education and entertainment company for kids. For example, kids can enter a city setting with real companies to role-play adult life and experience different jobs at various companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kalyptio?

We needed help with custom software development for our company.

SOLUTION

What was the scope of their involvement?

Kalyptio creates custom software to help us develop simulated experiences for kids in various establishments. While we check the location's architecture and design the activities and content, they help us on the technical side to bring our concepts to life.

We've worked on many cityscape projects with them. One idea is to have a service center for cell phones within the city setting. The kids can go into the store, which looks like a normal store but actually has a secret door that gives access to a secret agent area. We asked them to create real facial recognition software. The kids are able to register and create an agent name. The software recognizes the kid’s face, and then it will open up a secret door.

They’ve also made an IoT experience where kids can go and modify things with their app. There’s an advertising screen at the top of one of our establishments’ buildings. Kids can use the app to manipulate the screen’s content and swap it with their own. For example, they could create PR materials for some merchandise in one of the shops and show it on the screen.

Through the IoT app, they are also able to control the traffic lights, as well as the lights in the city. Depending on the time of day, the lights will be on or off. They can modify the color, too. They are also creating a new app for a university setting, which involves creating PR content and sending it to another screen.

Finally, they’ve created software for the hospital in the city. The idea is to have a tablet so that, with real-time movements, we can see the skeleton of the person in front of us through the camera on the tablet as if it were an X-ray.

What is the team composition?

I’m in contact with three people: the CEO, a project manager, and a developer. The project manager helps me with the payments and all the invoices. The CEO is also a programmer, and he helps us with the on-site installation. We’ve also worked with a developer who focuses on programming the activities.

How much have you invested in them?

We’ve invested around 1,000,000 Mexican Pesos (approximately $50,000 USD).

What is the status of this engagement?

I believe we started working with them in April 2019.

The pandemic crushed us, and we couldn’t complete the whole project. Now that we are opening again, we are able to actually finish the projects. The IoT and facial recognition projects are already over, and we are still working on the X-ray and the university.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps that they create for us are working, and the kids love them. Facial recognition is one of the most shocking things that they have developed for us. The IoT app is more technical, and maybe kids have seen its functionality in other apps, but they still love it because it works like it would in a real city.

There haven’t been any problems when it comes to support or maintenance. They help us with anything we need, and they want to continue working with us which is very good for both companies.

How did Kalyptio perform from a project management standpoint?

The only thing we had a problem with was the pandemic. The projects that we have done with them were delivered on time. We gave them two months to finish it, and they accomplished it which was very good.

What did you find most impressive about them?

We really like their way of working with us and the way they helped us during the pandemic. It was a hard time for us, and we had trouble paying them which they understood and were flexible with the payment. They weren’t just sitting there and waiting for us — they sent us feedback. They still have very competitive prices, and they always give us new ideas.

As for the facial recognition app, it was a very hard project. The other company that was trying to sell it to us told us it was impossible to create a real facial recognition software and that it could only be a fake one to make the kids believe it was working. Kalyptio said they would make us a real one for a very good price.

Are there any areas they could improve?

They send us information using very specific technical language, so it’s hard to read for most of our staff. I think that they should make a version that is more client-friendly and not that hard to understand.