Jinnbyte

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Calling All Kids LLC

Describe what your company does in a single sentence.

We build tools to help reduce parents' workload.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jinnbyte to accomplish?

• Build cross-platform mobile app with from scratch with limited design/roadmap
• Propose innovative ideas/new features to enhance app and ensure tech stays up-to-date with current trends and best practices
• Perform all technical maintenance on the app and ensure successful migrations to public launch

SOLUTION

How did you find Jinnbyte?

Upwork

Why did you select Jinnbyte over others?

Shaheryar Khalid's communication skills and stellar ability to empathize/understand customer needs

How many teammates from Jinnbyte were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jinnbyte was hired to transform an idea into a cross-platform mobile application. Jinnbyte was only given a Miro Board with a very high-level outline of the mobile app. Jinnbyte delivered a functioning cross-platform mobile application with innovative and unique core functionality that is currently live on Play Store and in review in the App Store, as well as an analytics and content management administrative dashboard. Key deliverables include: 

• Functioning cross-platform mobile app
• Voice Assistant Integration: Implementation of Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU) for interactive conversations.
• Script template architecture and functionality for various themes, including static and variable text components.
• User Authentication and Payment Gateway: Systems for user authentication, account management, and integration with payment gateways for subscription services.
• Backend Development: Server-side development for managing app data, user accounts, scripts, and voice interactions.
• Frontend Development: Building the user interface and ensuring a seamless user experience on different devices.
• Testing and QA: Comprehensive testing (unit, integration, system, and user acceptance testing) to ensure the app is bug-free and performs well.
• Deployment and Launch Plan: Strategy for deploying the app to app stores, marketing, and user onboarding.
• Content Management & Analytics Dashboard offering full front-end CRUD functionality over the content of the app along with embedded graphics and charts for running analyses on the application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measureable outcomes include number of outstanding tickets (bugs + feature requests), number of system crashes during a given time frame, speed at which deliverables are produced, number of times deliverable work exceeds expected cost or timeline. Project is still ongoing so I'm looking forward to watching the team handle the influx of live paying customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jinnbyte goes above and beyond with some of the most dedicated project managers and software experts I've had the pleasure of working with. Several of them in particular have poured countless hours -- around the clock -- into the project, and communicated in a transparent and seamless fashion to ensure I was always kept updated about any changes that would impact our timelines or features. I communicate with key team members via Slack, Email and WhatsApp which ensures a near uninterrupted flow of information/questions/ideas/feedback. 

What was your primary form of communication with Jinnbyte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Jinnbyte is a company that takes your project as their own. They are true partners as opposed to contracts. They have dedicated countless more hours than ever asked of them to make sure I am satisfied with the progress and to share all new ideas and feedback with me. Their availability and commitment to customer satisfaction is without a doubt the most impressive I've ever encountered in 10+ years of working with tech companies.

Are there any areas for improvement or something Jinnbyte could have done differently?

Like all companies, Jinnbyte might strive to optimize its internal work flows to reduce loads on project managers, while improving communications between QA and resources would reduce confusion and time spent. Overall though, Jinnbyte has been stellar and quick to adapt to critical feedback I've shared with them.