Jagora Integrated Services

BACKGROUND

Please describe your company and position.

I am the President of Najran University of Najran University

Describe what your company does in a single sentence.

Najran University is a state-funded public research university located in Najran, Saudi Arabia, offering a variety of degrees in medicine, engineering, theology, computer sciences, and humanities. It hosts different research centers and labs such as Nano-Technology Research Center, Engineering and Scientific Research Center, Center for Sensors and Electronic Devices, etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jagora Integrated Services to accomplish?

• We hired Jagora Integrated Services to redesign our student and faculty digital platforms with a strong focus on UI/UX.

SOLUTION

How did you find Jagora Integrated Services?

Referral

Why did you select Jagora Integrated Services over others?

Referred to me

How many teammates from Jagora Integrated Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jagora Integrated Services handled the end-to-end UI/UX design process for our web and mobile platforms. This included user research, wireframing, prototyping, and final design delivery. They also worked closely with our development team to ensure the designs translated smoothly into implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned platforms delivered clear, measurable improvements. After launch, student engagement with the portal increased by nearly 40%, while mobile usage grew by over 55% due to the new responsive design. Faculty reported a 35% reduction in support-related issues, and overall user satisfaction surveys showed a 90% positive response rate compared to 62% before the redesign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jagora Integrated Services showed excellent project management throughout the engagement. They set clear timelines, provided regular updates, and used collaborative tools to keep us informed at every stage. All deliverables were submitted on time, and they quickly adapted whenever we requested adjustments. Their responsiveness was impressive — they typically addressed our concerns within 24 hours. As a result, we achieved a 92% on-time delivery rate for milestones, and post-launch feedback showed an 87% improvement in user satisfaction with our digital platforms.

What was your primary form of communication with Jagora Integrated Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine creative design thinking with user-centered research was outstanding. They didn’t just give us good-looking designs; they focused on usability, accessibility, and cultural relevance, which was very important for our student community. Their communication was also clear, and they consistently delivered on time.

Are there any areas for improvement or something Jagora Integrated Services could have done differently?

Not at all

BACKGROUND

Please describe your company and position.

I am the Deputy Minister at Ministry of Investment of Ministry of Investment

Describe what your company does in a single sentence.

The ministry of investment is led by His Excellency Minister Khalid A. Al-Falih and is responsible for promoting the many opportunities that are within Saudi Arabia to investors as a favorable investment destination in the region and throughout world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jagora Integrated Services to accomplish?

• We engaged Jagora Integrated Services to completely revamp the Ministry of Investment’s website with a modern, user-friendly design.

SOLUTION

How did you find Jagora Integrated Services?

Clutch Site

Why did you select Jagora Integrated Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Jagora Integrated Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jagora Integrated Services handled the entire end-to-end web design process for the Ministry of Investment. Their scope included conducting a UX/UI audit of the old website, creating wireframes and visual prototypes, and developing a fully responsive design optimized for desktop, tablet, and mobile. Key deliverables included a modern homepage layout, improved navigation structure for investor resources, an interactive “Investment Opportunities” section, and a secure contact form for inquiries. They also integrated a multilingual content management system, implemented SEO best practices, and provided training sessions for our staff to manage and update the site independently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website launched on schedule and delivered significant improvements within the first three months. We saw a 45% increase in overall site traffic, with a notable 60% growth in visits from international investors. Page load speed improved by over 40%, reducing bounce rates by 35%. The redesigned navigation and content structure led to a 50% increase in completed contact forms and investment inquiries. Additionally, the site now ranks higher for targeted investment-related keywords, improving our visibility to potential investors worldwide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jagora Integrated Services demonstrated excellent project management throughout the engagement. They provided a clear project roadmap at the start, with milestones and deadlines that were consistently met or even completed ahead of schedule. Communication was proactive — they held weekly progress meetings, shared updates via email, and used a collaborative project management tool to track tasks in real time. Whenever we requested adjustments or additional features, they responded promptly with practical solutions and clear timelines. Their ability to adapt to our feedback without compromising delivery dates was a major factor in the project’s success.

What was your primary form of communication with Jagora Integrated Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Jagora Integrated Services was their ability to combine creative design vision with a deep understanding of our organization’s strategic goals. They didn’t just deliver a visually appealing website — they built a digital platform tailored to attract and engage investors worldwide. Their team went beyond standard design work, conducting in-depth research on our target audience and industry trends, which directly influenced the site’s layout, content flow, and functionality. This balance of aesthetics, functionality, and strategic thinking is what truly set them apart.

Are there any areas for improvement or something Jagora Integrated Services could have done differently?

Overall, our experience with Jagora Integrated Services was highly positive, and the final product exceeded expectations. If there were any area for improvement, it would be to offer more post-launch analytics support to help us further optimize user engagement after the website went live. While they did provide detailed training and documentation, having an extended data-driven performance review a few months post-launch could have added even more value to the project.

BACKGROUND

Please describe your company and position.

I am the Innovative, Purpose-Driven Leader of an outdoor apparel company.

Describe what your company does in a single sentence.

our mission is to create natural, all-purpose clothing for people who love the outdoors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jagora Integrated Services to accomplish?

• We hired Jagora Integrated Services to design and develop a custom software solution that would centralize our apparel production, inventory, and sales operations.

SOLUTION

How did you find Jagora Integrated Services?

• Online Search
• Clutch Site

Why did you select Jagora Integrated Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Jagora Integrated Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved mapping and optimizing our business processes and workflows, conducting focus groups to gather user requirements, creating prototypes to validate concepts, developing the custom application, providing staff training, and integrating the new software seamlessly with our existing company systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The custom software significantly improved our operational efficiency. Order processing time dropped by 40% due to automated workflows, while inventory discrepancies were reduced by over 85% through real-time tracking. We also saw a 30% increase in online sales within the first three months after integrating the platform with our e-commerce store. The centralized dashboard gave our management team instant visibility into production, stock, and sales data, enabling faster and more informed decision-making. Additionally, the training provided by Jagora Integrated Services ensured that our staff adopted the system quickly, with minimal disruption to ongoing operations. These measurable improvements directly translated into cost savings, higher customer satisfaction, and a more scalable business model.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jagora Integrated Services demonstrated strong and organized project management throughout the engagement. They set clear milestones at the start of the project and adhered closely to the agreed timeline. Each phase of development—from requirements gathering to prototyping, testing, and deployment—was completed on schedule, with progress updates shared regularly through our project management board. They were highly responsive to our needs, quickly addressing any questions, change requests, or unforeseen challenges. Even when we introduced new feature ideas mid-project, they adjusted the plan without compromising delivery deadlines. Their structured approach, combined with flexibility and clear communication, gave us confidence that the project was in capable hands. Overall, they not only delivered on time but consistently exceeded our expectations in responsiveness and adaptability.

What was your primary form of communication with Jagora Integrated Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Jagora Integrated Services was their ability to deeply understand our industry before writing a single line of code. They didn’t just take our requirements at face value — they invested time in researching apparel manufacturing workflows, retail operations, and e-commerce integrations to ensure the software would truly fit our business. Their team combined strong technical expertise with a genuine consultative approach, offering creative solutions we hadn’t considered. The prototypes they delivered early on reflected an impressive attention to detail, both in functionality and user experience. We also appreciated their transparency in timelines and costs, which built trust from the start. Their ability to merge business insight with custom software development made them feel more like a strategic partner than just a vendor.

Are there any areas for improvement or something Jagora Integrated Services could have done differently?

Overall, we were very satisfied with Jagora Integrated Services, but one area for potential improvement would be in providing more detailed progress reports between milestones. While the weekly meetings kept us informed, having mid-week updates with clear KPIs and visual progress charts could have given us an even clearer picture of the project’s status. Additionally, earlier discussions around scalability options would have helped us plan future enhancements more strategically. That said, their responsiveness, willingness to adapt, and commitment to delivering a quality product more than made up for these minor areas of improvement. We view this feedback as part of a healthy, ongoing partnership rather than a criticism of their work.

BACKGROUND

Please describe your company and position.

I am the Principal Engineer Well Risk Management of TotalEnergies

Describe what your company does in a single sentence.

 Give your best to better energy and make the commitment with TotalEnergies. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jagora Integrated Services to accomplish?

• Jagora Integrated Services set out to enhance the user experience and streamline a core internal process, making it more efficient, intuitive, and user-friendly.

SOLUTION

How did you find Jagora Integrated Services?

Clutch Site

Why did you select Jagora Integrated Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Jagora Integrated Services were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Jagora Integrated Services on a custom software development project, and the experience was exceptional from start to finish. Our primary goal was to enhance the user experience and automate a critical internal process to boost efficiency and usability.

Jagora Integrated Services delivered a sleek, intuitive solution that not only elevated the experience for our users but also significantly streamlined our operations. Their team demonstrated professionalism, responsiveness, and a high level of technical expertise throughout the project.

Communication was seamless — we received regular updates and tracked progress through tools like JIRA and Slack. They remained flexible and proactive, addressing challenges quickly and ensuring the project stayed on schedule and within scope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ur collaboration with Jagora Integrated Services resulted in a highly intuitive application that significantly boosted system performance, increased user engagement, saved time, and reduced operational costs. The team delivered a refined, user-friendly solution that not only enhanced the overall user experience but also streamlined our internal processes. We were particularly impressed with their flexibility in adapting to our evolving needs and their ability to consistently deliver results that exceeded our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jagora Integrated Services handled our project with exceptional professionalism from start to finish. They adhered to the schedule, delivering every milestone on time, while maintaining clear and consistent communication. Thanks to their regular progress updates, we always knew exactly where things stood. The team responded promptly to our requests, addressing concerns and implementing changes without delay. They adapted seamlessly to our evolving needs, ensuring the final solution not only met our objectives but exceeded expectations. Their proactive approach and strong project management made the entire collaboration smooth, efficient, and stress-free.

What was your primary form of communication with Jagora Integrated Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Jagora Integrated Services was their deep understanding of our needs and their ability to adapt their approach to align perfectly with our goals. They communicated proactively, addressed challenges swiftly, and consistently went the extra mile. Their combination of strong technical expertise and a flexible, client-focused mindset allowed them to deliver solutions that often exceeded our expectations. Their unwavering commitment to quality, efficiency, and customer satisfaction has made them a truly valuable and trusted partner.

Are there any areas for improvement or something Jagora Integrated Services could have done differently?

Our experience with Jagora Integrated Services was exceptional from start to finish. From the very beginning, their team demonstrated remarkable professionalism, strong technical expertise, and a genuine commitment to understanding and meeting our needs. They consistently went above and beyond at every stage to ensure our objectives were met, ultimately delivering a solution that exceeded our expectations.

Their proactive communication, keen attention to detail, and ability to adapt seamlessly to our evolving requirements made the entire process smooth and stress-free. We were particularly impressed with how they delivered high-quality results on time, requiring minimal oversight on our part.

In short, Jagora Integrated Services proved to be an outstanding partner whose dedication to excellence and client success truly sets them apart.