ITIO Innovex

BACKGROUND

Please describe your company and position.

I am the Owner of Singh IT Solutions

Describe what your company does in a single sentence.

White lable payment gateway solution provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITIO Innovex to accomplish?

• We engaged ITIO Innovex to design, implement, and support a Neo Banking and white-label payment solution that would enable us to launch digital banking services quickly, securely, and in compliance with regulatory requirements. Our key objectives were to reduce time-to-market, ensure seamless integration with banking and third-party APIs, and build a scalable platform capable of supporting future growth.

SOLUTION

How did you find ITIO Innovex?

Online Search

Why did you select ITIO Innovex over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ITIO Innovex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ITIO Innovex is a good place to gain exposure to fintech, neo banking, and white-label payment solutions. The company works with modern technologies, and employees get hands-on experience across multiple projects rather than being restricted to one narrow role. The management is approachable, and there is direct access to decision-makers, which helps in faster learning and quicker resolutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a successful and timely launch of our Neo Banking platform, with all core modules implemented as planned. We achieved a significant reduction in time-to-market, seamless integration with banking and third-party APIs, and a stable, secure system ready for scale. Post-launch, the platform demonstrated improved operational efficiency, smoother transaction processing, and the ability to onboard customers and partners without major issues, reflecting the overall success of the engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ITIO Innovex followed a well-structured project management approach and consistently delivered milestones on schedule. They were responsive to our needs, maintained clear communication, and handled changes or clarifications promptly, ensuring a smooth and successful collaboration.

What was your primary form of communication with ITIO Innovex?

Virtual Meeting

What did you find most impressive or unique about this company?

ITIO Innovex stood out for their fintech and neo banking expertise, quick responsiveness, and solution-driven mindset. Their clear communication, flexibility, and strong ownership made them a reliable technology partner.

Are there any areas for improvement or something ITIO Innovex could have done differently?

As a growing organization, some processes and documentation could be further strengthened. Introducing more structured onboarding and planning frameworks would enhance efficiency as the company scales.

BACKGROUND

Please describe your company and position.

I am the CEO

Describe what your company does in a single sentence.

Email Service company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITIO Innovex to accomplish?

• SMTP Development

SOLUTION

How did you find ITIO Innovex?

Online Search

Why did you select ITIO Innovex over others?

Pricing fit our budget

How many teammates from ITIO Innovex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building an email development system that was able to send SMTP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted to have our internal system to be connected with SMTP to handle the selective, objective, and occasional emailing system connected with our automation and CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did,

WhatsApp Chat was widely used during the discussion.

What was your primary form of communication with ITIO Innovex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Not like that, Its just they completed what they promised.

Are there any areas for improvement or something ITIO Innovex could have done differently?

Not from my side