ITForce

BACKGROUND

Please describe your company and position.

I am the Owner of Lfriend.com.ua

Describe what your company does in a single sentence.

Online petshop 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• Adv setup
• Increase sales
• Lower the price of sale purchase

SOLUTION

How did you find ITForce?

Recomendation

Why did you select ITForce over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

8 from 10 overall

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Low cost per sale

Increasing traffic and sales from adv

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always in touch.

What was your primary form of communication with ITForce?

Email or Messaging App

What did you find most impressive or unique about this company?

They are in a line with the client. They are always ready to help and make experiments.

Are there any areas for improvement or something ITForce could have done differently?

I don't know

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Pepper-Decor

Describe what your company does in a single sentence.

Pepper-Decor, a leading glass bottle printing plant, has been serving clients worldwide for over a decade.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• New leads

SOLUTION

How did you find ITForce?

• Online Search
• Referral

Why did you select ITForce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• SEO Optimization – Improve website visibility through technical SEO, on-page enhancements, keyword research, and high-quality content creation.
• PPC Campaign Management – Plan, launch, and manage paid advertising campaigns across platforms , including keyword targeting, ad copywriting, and budget optimization.
• Conversion Tracking & Analytics – Set up and monitor tracking tools (Google Analytics, Tag Manager) to measure traffic, conversions, and ROI across all channels.
• Monthly Reporting – Deliver clear performance reports covering SEO rankings, traffic, ad spend, CTR, conversions, and strategic insights.
• Ongoing Optimization – Continuously test, analyze, and improve campaigns and site performance to maximize ROI and meet evolving business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced brand visibility – measured by growth in social media impressions, website traffic, press mentions, or brand recall in surveys.
• Higher engagement rates – such as a boost in email open/click rates, social media interactions, or event participation.
• Improved conversion rates – from leads to customers, or from website visits to inquiries/purchases.
• Expanded market reach – e.g., entering new geographic regions or targeting new customer segments.
• Increased sales or revenue – directly tied to project activities or campaigns.
• Stronger partnerships or collaborations – number and quality of new B2B connections formed as a result of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent — they delivered everything on time and were very responsive to our needs throughout the process.

What was your primary form of communication with ITForce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressive about this company is their deep understanding of both the technical and strategic sides of digital marketing. Their ability to seamlessly integrate PPC and SEO strategies to drive measurable results really stood out.

Are there any areas for improvement or something ITForce could have done differently?

ITForce delivered an excellent experience, and we were very pleased with the results.

BACKGROUND

Please describe your company and position.

I am the Director of eco-verde.соm.ua

Describe what your company does in a single sentence.

Production and sale of polycarbonate greenhouses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itforce to accomplish?

• Increasing the amount of traffic to the target site
• Increase in the number of sales
• reduction in conversion cost

SOLUTION

How did you find itforce?

Online Search

Why did you select itforce over others?

• High ratings
• Pricing fit our budget

How many teammates from itforce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up Search, PMax, Shopping campaigns  
Selected keywords 
Wrote advertisements
Merchant Center connected 
Set up goal tracking in GA4
Optimization was carried out
- analysis of search queries automatically 
- expansion of the list of negative words when
- application of automatic strategies 
- budget adjustments 
The result was getting a sufficient amount of targeted traffic at a cost-effective price.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All queries were targeted, and the traffic quality was good.  
The cost per conversion gradually decreased.  
The conversion rate consistently increased.  
Advertising expenses gradually decreased. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

First, the team listened to my requests, and based on that, a work plan was created, which was carried out proportionally over the course of a month. Additionally, the project manager regularly communicated with me, provided reports every few days, and received my feedback. The team always responded to my comments promptly.

What was your primary form of communication with itforce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

itforce's approach to the customer and flexibility in project management impressed us.

Are there any areas for improvement or something itforce could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Online-school «Alternativa»

Describe what your company does in a single sentence.

Providing state-licensed remote education for Ukrainian children

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itforce to accomplish?

• Promote and advertise our business
• Widen the recognition of our brand

SOLUTION

How did you find itforce?

• Online Search
• Clutch Site

Why did you select itforce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from itforce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of this project was to manage our company CEO optimisation, create marketing campaigns for our social networks, like YouTube, promote our business and widen the recognition of our brand and company. All of our tasks were done in a full extent, Itforce was always in touch with us and their team was resolving all the issues extremaly fast.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that we've got from this project were increasement of our website's attendance rates and increased quantity of new clients compared to previous periods

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All of our requests and tasks were finished to the agreed time and dates. Managers were very nice and polite. We've got the weekly reports about the completed tasks, implemented changes and overall progress.

What was your primary form of communication with itforce?

Email or Messaging App

What did you find most impressive or unique about this company?

The company's team promptly responds to all requests and leaves a good impression.

Are there any areas for improvement or something itforce could have done differently?

We are satisfied with the current quality of service that Itforce is providing to us.

BACKGROUND

Please describe your company and position.

I am the founder of EpiLook

Describe what your company does in a single sentence.

Laser epilation studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itforce to accomplish?

• Attracting new customers
• Google ads settings

SOLUTION

How did you find itforce?

Online Search

Why did you select itforce over others?

High ratings

How many teammates from itforce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working on google ads and SEO for more than two years. The result is good, we continue to work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase in conversions on the website, decrease in the cost of attracting a client

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is fine, always in touch, all questions are closed

What was your primary form of communication with itforce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They know what they're doing, good expertise and communication

Are there any areas for improvement or something itforce could have done differently?

I like everything

BACKGROUND

Please describe your company and position.

I am the Digital Marketing and E-commerce Specialist of Global Caravan

Describe what your company does in a single sentence.

We sell aesthetic medicine products like fillers, wrinkle toxins, and skin boosters with fast international shipping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• increase organic traffic
• optimize our online store for better user experience and to make it more convenient for our customers

SOLUTION

How did you find ITForce?

Online Search

Why did you select ITForce over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with ITForce since June 2022, and during this time, we have never been disappointed in our choice. On the contrary, we are happy that we were lucky enough to find this team to promote our two websites. Despite being located in South Korea and ITForce in Ukraine, we work together as a unified team, smoothly and effectively.

Our project involves selling dermal fillers and botox online — a highly competitive niche, but thanks to the professionalism of the ITForce team, our products consistently rank in the top ten search results. This demonstrates their deep expertise and the high quality of their SEO and Google Ads work.

We would especially like to highlight our key specialists: project manager Inna, Google Ads expert Anastasia, and SEO specialists Ksenia and Alla. Thanks to their efforts and thoughtful approach, we see significant progress every month. Regular video calls, detailed reports, and clear plans for the upcoming months help us feel confident and see the real results of their work.

Working with ITForce is always professional, timely, and effective. We are happy to continue our collaboration and highly recommend this company to anyone looking for professionals in the field of SEO and digital advertising.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a significant increase in organic traffic, improved search engine rankings for targeted keywords, faster page loading times, and enhanced user engagement metrics such as lower bounce rates and longer session durations. Additionally, we saw an increase in conversion rates due to the improved user experience and optimized site structure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and efficient. ITForce was responsive to our needs, quickly addressing any questions or concerns and adapting to changes in project scope when necessary. Their communication was clear, and they kept us updated on the progress throughout the project

What was your primary form of communication with ITForce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ITForce was their deep expertise in SEO combined with a personalized approach to our business. They took the time to understand our specific needs and industry, offering tailored solutions that significantly improved our website’s performance.

Are there any areas for improvement or something ITForce could have done differently?

Everything meets our expectations

BACKGROUND

Please describe your company and position.

I am the CEO of Yoka-Soft

Describe what your company does in a single sentence.

IT Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• Google ADS (PPC)

SOLUTION

How did you find ITForce?

• Online Search
• Other

Why did you select ITForce over others?

• Good value for cost
• Other

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am completely satisfied with the cooperation with ITForce. They successfully set up the campaign and managed it correctly, which brought relevant leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We receive many relevant leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient. They consistently delivered all items on time and were very responsive to our needs, adjusting quickly whenever we required changes or support. Their proactive communication and attention to detail made the entire process smooth and stress-free.

What was your primary form of communication with ITForce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Result

Are there any areas for improvement or something ITForce could have done differently?

Media content recomendation 

BACKGROUND

Please describe your company and position.

I am the Prime auto of Prime auto

Describe what your company does in a single sentence.

Car accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• google advertising

SOLUTION

How did you find ITForce?

• Online Search
• Other

Why did you select ITForce over others?

High ratings

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Google advertising was set up, good results were obtained

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase in orders

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything that ITForce delivered was fine

What was your primary form of communication with ITForce?

Email or Messaging App

What did you find most impressive or unique about this company?

result, otherwise why all this?

Are there any areas for improvement or something ITForce could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner of Floriyaflowers

Describe what your company does in a single sentence.

Flowers boutique

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• Setting up google ads

SOLUTION

How did you find ITForce?

Online Search

Why did you select ITForce over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from ITForce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"Working with IT FORCE has been a game-changer for our business. Their expertise and dedication have significantly increased our online visibility and customer engagement. The team is professional, responsive, and truly understands our needs. Thanks to their innovative strategies and detailed analytics, we've seen a substantial growth in our ROI. We highly recommend IT FORCE to anyone looking to boost their online presence and achieve real, measurable results."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. **Increased Website Traffic**: Our website traffic increased by 45% within the first three months of partnering with ITFORCE This surge in visitors has greatly enhanced our online presence.

2. **Higher Conversion Rates**: We saw a 30% improvement in conversion rates, translating to more inquiries and sales. This was achieved through targeted ad campaigns and optimized landing pages.

3. **Enhanced ROI**: Our return on investment (ROI) improved by 50%, showcasing the efficiency and effectiveness of the marketing strategies implemented by [ITFORCE].

4. **Reduced Cost Per Acquisition (CPA)**: The cost per acquisition decreased by 25%, making our advertising spend more efficient and cost-effective.

5. **Better Engagement**: Engagement metrics, such as average session duration and pages per session, saw a significant boost, indicating that visitors were more interested and spending more time exploring our content.

6. **Increased Lead Generation**: The number of qualified leads generated increased by 40%, providing us with more opportunities to convert potential customers into paying clients.

7. **Improved Brand Awareness**: Brand awareness campaigns led to a 60% increase in brand searches and social media mentions, helping us establish a stronger market presence.

These outcomes highlight the tangible benefits and positive impact that ITFORCE has had on our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

**Project Management Excellence:**

Working with ITFORCE has been a seamless experience, thanks to their exceptional project management skills. From the outset, they provided a clear and comprehensive project plan, outlining all deliverables, timelines, and milestones. This level of transparency and organization set the tone for a productive collaboration.

**Timely Delivery:**

One of the most impressive aspects of their service was their commitment to deadlines. Every phase of the project was delivered on time, if not ahead of schedule. Their proactive approach ensured that we always knew the status of each task, and there were no unexpected delays or last-minute surprises.

**Responsive and Attentive:**

The team at ITFORCE demonstrated an outstanding ability to respond to our needs promptly. They maintained open lines of communication throughout the project, making it easy for us to share feedback and request adjustments. Whether it was through regular progress meetings, quick email responses, or real-time updates via their project management software, their responsiveness made us feel valued and heard.

**Adaptability and Problem-Solving:**

In instances where unexpected challenges arose, ITFORCE showcased their adaptability and problem-solving skills. They were quick to address any issues, proposing effective solutions that kept the project on track without compromising on quality. Their flexibility and willingness to go the extra mile were key factors in the project's success.

**Customer-Centric Approach:**

Above all, ITFORCE displayed a genuine commitment to understanding and fulfilling our specific needs. They took the time to comprehend our business goals and tailored their strategies accordingly. Their customer-centric approach ensured that the final deliverables not only met but exceeded our expectations.

What was your primary form of communication with ITForce?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly set IT Force apart was their unparalleled expertise in IT solutions and their commitment to innovation. They didn't just provide standard IT services; they delivered customized, cutting-edge solutions that perfectly matched our specific needs and challenges.

**Unique Expertise:**

IT Force possesses a deep understanding of both the technical and strategic aspects of IT infrastructure. Their team is exceptionally skilled at integrating the latest technologies to improve our operations, from cloud computing and cybersecurity to network optimization. This unique blend of technical prowess and strategic insight enabled us to stay ahead in a competitive landscape.

**Commitment to Excellence:**

The level of dedication and meticulous attention to detail demonstrated by IT Force was remarkable. They were consistently proactive in identifying potential issues and implementing solutions before they became problems. Their focus on continuous improvement and excellence ensured that our systems were always running at peak performance.

**Exceptional Communication:**

Their communication was always clear, concise, and timely. We appreciated their regular updates and the way they explained complex technical concepts in a manner that was easy to understand. This transparency and openness fostered a strong sense of trust and collaboration throughout our engagement.

**Customer-Centric Philosophy:**

Above all, IT Force stood out for their unwavering commitment to customer satisfaction. They took the time to understand our business goals and tailored their services to meet our unique requirements. Their responsiveness and willingness to go the extra mile to ensure our success made working with them not just productive, but also highly rewarding.

**Innovative Problem-Solving:**

IT Force's ability to think outside the box and develop innovative solutions for our IT challenges was truly impressive. They approached each problem with a fresh perspective, leveraging their extensive knowledge and experience to deliver effective and efficient results. This innovative problem-solving mindset was a key factor in the success of our IT projects.

Are there any areas for improvement or something ITForce could have done differently?

While our overall experience with IT Force was highly positive, there are a few areas where there is room for improvement:

**Enhanced Documentation:**

One area where IT Force could improve is in the thoroughness of their documentation. While their technical work was excellent, having more detailed documentation of the processes, configurations, and solutions implemented would be beneficial for our internal team. This would aid in better understanding and maintaining the systems in the long run.

**Proactive Updates:**

While communication was generally clear and timely, there were instances where we would have appreciated more proactive updates. Regular status meetings and progress reports were helpful, but occasionally, we had to reach out for updates on certain issues. A more proactive approach in these instances would enhance the overall experience.

**Customization Flexibility:**

While IT Force provided customized solutions, there were a few times when we felt the solutions could have been more tailored to our specific workflows and preferences. Greater flexibility in adapting their standard approaches to fit our unique operational needs would have added even more value.

**Faster Response Times:**

Although their response times were generally good, there were a few critical moments when we needed quicker turnaround on support requests. Improving the speed of their emergency response services would ensure that critical issues are resolved even more swiftly.

BACKGROUND

Please describe your company and position.

I am the Owner of Boxparty

Describe what your company does in a single sentence.

Online Escape Room Store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITForce to accomplish?

• Obtain a professional analysis of our current advertising campaigns and receive recommendations for their improvement
• Attract more targeted and high-quality traffic
• Reduce cost per click and increase return on investment

SOLUTION

How did you find ITForce?

Online Search

Why did you select ITForce over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

IT Force conducted a detailed analysis of our current Google Ads campaigns and created new, more attractive, and relevant advertisements. As part of the project, continuous monitoring of campaign performance was organized. IT Force provided regular reports with analysis of the results and recommendations for further improvements. As a result of our collaboration, we have seen consistent growth in sales, a reduction in cost per click, and an increase in the number of targeted visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the very beginning of our collaboration, IT Force has shown a keen understanding of our needs and developed a strategy aimed at achieving maximum results for our online quest store.

Thanks to their efforts, we have seen significant improvements in the efficiency of our advertising campaigns. Conversions have increased by 55.74% while the cost per click has decreased. ROI has substantially grown, allowing us to optimize our budget effectively.

I would like to highlight the promptness and quality of communication with the IT Force team. They addressed all our inquiries swiftly and professionally, and the reports they provided were clear and insightful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT Force demonstrates excellent project management practices by providing regular progress reports, conducting regular analyses, and promptly making necessary adjustments. They also respond swiftly to new tasks, ensuring efficient project execution.

What was your primary form of communication with ITForce?

Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism and attentiveness to our requests. However, what truly amazed us were the impressive results of their work. No company we had collaborated with before had achieved such high efficiency and taken such responsibility for delivering results.

Are there any areas for improvement or something ITForce could have done differently?

Currently, we are completely satisfied with our collaboration with IT Force and their professional approach to our projects.