ITForce

Please describe your company and your position there.

We offer educational services in German language. We sell services to students, who want to study German language. I am the founder of the company.

For what projects/services did your company hire ITForce?

For adjusting the Google Advertising.

What were your goals for this project?

To get more people having seen my website and convert into customers.

How did you select ITForce?

I found this company on the website freelancehunt.com according to the reviews and projects accomplished.

Describe the scope of their work in detail.

IT FORCE did a complex package of works from developing strategy to crating the system of advertisements in Google and YouTube. They adjusted the keywords on the basics of my needs and my product.

What was the team composition?

There were 3 people engaged: first I was dealing with the head of the company, and then he gave me another 2 managers which switched over time.

Can you share any outcomes from the project that demonstrate progress or success?

My website was visited in 2 Months by over 3,5 thousand people. The video advertising on YouTube was seen by over 130 thousand times. In the Google search my website was in the top on 25% of cases, which lays upon the budget which we arranged.

I's hard to say if these numbers are good, because I don't have any numbers of other branches to compare with. Another problem was that my landing page was not efficient enough, which we understood only after 2 Months of the project which led to zero conversions.

So if you want to get services from this company you need to be sure that your landing page has all the requirements needed to really convert the visitors into customers.

How effective was the workflow between your team and theirs?

In general the flow was good, except that the managers, who led my project switched 3 times, which made the working flow a little harder. Nonetheless, all the managers are competent in their field and are ready to answer all my questions!

The manager Yulia was very friendly and always invested time to discuss the results and the plans for the next month. All the reports were made on time and communication was on the very high level.

What did you find most impressive about this company?

We found it great that this company is a Google Partner which means they have a great idea on how the advertisement company should work. It was also great to get a bonus for budget at the very start. In general, you get a feeling you work with professionals.

Are there any areas for improvement?

I would suggest ITForce to avoid the situations of changing the managers, so if one manager begins working with a client he stays by, especially when the project has just started.

And it would be very great if ITForce could first analyze the websites of the clients as the very first step and make some suggestions to the landing page of the client (taking into the account that they are official google partners). Because at the end if the landing page is not efficient enough you won't get conversions.

Please describe your company and your position there.

Glassstructureslimited company has combined the glass and glazing experts. With over 100 years of combined experience in manufacturing and installing double glazed units, glass beams, and glass extensions, we have earned the reputation as a leading glass company in the UK.

I’m a Senior Designer & Technical Support in the Glassstructureslimited.

For what projects/services did your company hire ITForce, and what were your goals?

Working with ITForce began with the SEO for the site https://glassstructureslimited.com/. The main goal was to appear for key search terms on the first page of search results in the target region - the UK. Since the result through SEO is difficult to get in the first month of work, we decided to add a traffic source to the site - paid advertising in Google Ads.

Therefore, we turned to these guys for an additional service - setting up an advertising account in Google Ads. The main goal was to quickly increase the amount of traffic to the site and increase the number of leads

How did you select ITForce and what were the deciding factors?

I found ITforce on the freelance site. They conducted a preliminary analysis of my website and competitors, developed a Commercial Proposal (QP), and an SEO work plan for the first few months, which helped me make sure that ITForce employees have sufficient competence, have positive work experience, and cases.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO at ITForce is structured as follows:: - the work on the project is divided into different reporting periods, during 1 month - for each reporting month, a work plan is prepared, for the work submitted by the manager, who accompanies the project from the ITForce - at the end of each reporting period, the manager prepares a report on key performance indicators, work performed, and the plan for the next reporting period Major SEO jobs include:

Internal optimization:

• technical analysis of the site and recommendations for eliminating errors
• collection of semantics
• creation and implementation of metadata
• creation and placement of optimized content on site pages, etc. 

External optimization, which consists mainly of the correct construction of a link building strategy.

How many people from the vendor's team worked with you, and what were their positions?

A team of several people works on each project at ITForce In SEO projects, these include: project manager, SEO-specialist, programmer and copywriter (if necessary), as well as a link builder In Google Ads projects, this includes a manager and a PPC-specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After 4 months our organic traffic reached 370 users (http://prntscr.com/v80xv5), and after another 11 months - 740: http://prntscr.com/v80z40/ At the same time, we appeared on the first page of search results for some search terms already for 3 months of working together.

For key search terms on the first page of search results, we found ourselves in about 4-5 months: http://prntscr.com/v8132o / http://prntscr.com/v817az / http://prntscr.com/v8185w

Describe their project management style, including communication tools and timelines.

SEO work is clearly defined by time frames, I have access to a Google spreadsheet that defines the deadlines for each item in the work plan. The project manager adds the result for each item of the plan to the table, so I can control the work on the project at any time.

The deadlines for each item of the plan can be shifted, while all work on the project is always performed within the reporting period Also, each item that requires approval is sent to me, for example, articles for posting on the site, technical tasks for purchasing links, etc.

Communication on the project occurs only with the project manager, who is ready, if necessary, to switch to any communication channel convenient for me. The manager is in touch constantly during working hours.

What did you find most impressive or unique about this company?

One of the positive points of the company is its willingness to change depending on my wishes and goals. The guys easily reorganize their work depending on the priority tasks “for today”.

For example, when a website was redesigned without preliminary SEO preparation, the site's positions began to plummet. In this situation, the team found their bearings quite quickly, prepared recommendations for programmers to correct errors, created a redirection map, and implemented some of it independently, restored articles for the Blog, etc.

Now my website traffic is gradually increasing

Are there any areas for improvement or something they could have done differently?

Yes, as of today we are still working on rebuilding traffic after the redesign.

Please describe your company and your position there.

Xhovala has been providing transportation services for different things needed by the company such as furniture, complete relocation of apartments across Israel since 2008. The company has 4 branches in different cities of the country. Up to 45 transports are carried out per day. I have been the creator and leader of this company since its existence.

For what projects/services did your company hire ITForce, and what were your goals?

I needed a contractor who would offer the most effective traffic channel for my business and would be able to bring targeted traffic to the site https://xhovala.co.il/. The company offered to work with a contextual advertisement. I agreed and the result was very well. The main task was to receive applications from the site through calls and completed feedback forms, without exceeding the profitability threshold and limit.

How did you select ITForce and what were the deciding factors?

I was looking for an excellent freelancer, was impressed with the views and rating of this candidate, and decided to hire this company.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Based on the goals of my company, ITForce came up with a work plan for a month. The list of works includes items:

1. Improving/increasing the quality/quantity of traffic
2. Tasks focusing on budget/cost optimization
3. Tasks with Google analytics
4. Improving the quality of search ads
5. Experimenting with automated bidding strategies.

How many people from the vendor's team worked with you, and what were their positions?

In the beginning, while discussing goals and objectives, I worked with the sales manager. After the project was launched, the team consisted of a project manager and a PPS specialist. If necessary, the head of the PPS department was involved.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The number of conversions was constantly increasing, while the cost of the application was reducing. We have reached the optimal balance between cost and number of conversions. https://prnt.sc/v0ms4t

Describe their project management style, including communication tools and timelines.

During the project with the company, the ITForce team showed a lot of professionalism and advantages such as quick and efficient feedback, competent planning, prompt solution to tasks and challenges, strict adherence to deadlines, and top-notch responsibility. During the working period, the team constantly offered me varieties of bidding strategies and testing ads. Adding and removing keywords and queries.

I was constantly in touch with the manager of the company, who regularly informed me about the current statistics in the advertising account, planned works, etc. The team also responded to my requests and tasks promptly and efficiently.

What did you find most impressive or unique about this company?

The ITForce team is always up to date and aware of new solutions, strategies, implementations that are being introduced by Google. Advertising. The company regularly undergoes Google Advertising certification, receiving certificates of different levels and competencies. Also, they regularly attend offline events, both organized by Google Advertising and other organizations.

Are there any areas for improvement or something they could have done differently?

I would like to work with the amazing team on other traffic channels such as SMM, target, and possibly CEO.

Please describe your company and your position there.

I am the director of the state branch of the company "SpirtLux" - the largest producer of high-quality alcohol and alcohol-containing products in Ukraine

For what projects/services did your company hire ITForce?

We hired IT to force UA for advertisement and selling of alcohol-containing products on the Internet throughout Ukraine.

What were your goals for this project?

Our goal is to get the maximum number of transactions within our acceptable cost and budget. Currently, we installed Electronic Commerce on the website to enable us to switch to working based on return on investment.

How did you select ITForce?

Through Freelancehunt.com.

Describe the scope of their work in detail.

We run a trading company through an advertisement account, and we also test various companies in the KMS. The work is carried out according to the agreed plan as well as the tasks arising on the project, for example, we constantly ensure that goods are approved in the business center.

What was the team composition?

The team consists of A specialist in contextual advertising, manager, and a programmer when necessary.

Can you share any outcomes from the project that demonstrate progress or success?

We increased our conversions

How effective was the workflow between your team and theirs?

The workflow was effective and result oriented. There was great communication between both teams According to the results: we started with 30 conversions at the cost of 30 UAH, and in August we reached 300 conversions even at a more favorable cost (http://prntscr.com/tx2qso).

Despite the frequent weekly rejection of some goods. As for communication: they promptly resolved all issues and considered my Ideas and opinions (but if they led to a decrease in the advertisement effectiveness, then there were detailed discussions, compromises, and necessary adjustments).

What did you find most impressive about this company?

The most impressive thing about the company is that they do quality-oriented jobs beyond my expectation even without me asking.

I also want to emphasize they're great communication skills especially with the Merchant center, the status of a Premium partner gives you the privilege of getting clarity to contradictory statements of moderators and winning controversial situations

Are there any areas for improvement?

Yes, there are a lot of rooms for improvement, currently, we are testing the DSA company and planning to optimize the company's data feed using new attributes.

Please describe your company and your position there.

My name is Ruslan Tymoshchuk. I am a CEO of Redford English Shool. We are network of english shool in Ukraine. We have 3 years work experiance with retail and corporate clients. Total nimber of our students more than 4000.

For what projects/services did your company hire ITForce?

We were looking for a company for SEO listing and setting up Google ads. The competition in the niche is very high, therefore, it was necessary to do SEO as correctly and focally as possible.

What were your goals for this project?

The task was to get the maximum number of customers at the lowest price.

How did you select this vendor?

The decision to start work was made after studying company cases and observing it ratings on different freelance platforms. Also, before changing our current vendors, we asked for audit real situation with the expected work plan.

Describe the scope of their work in detail.

Before starting work, we detailed the goals. What positions do you want to get in SEO. What is the maximum client price for campanies. What is the budget and how much we want to get customers. Within a week, the guys tuned the campany and we started work. By google ads we got the result instantly. Seo had to wait a bit. But when the traffic went we received more customers than we expected.

What was the team composition?

The team consisted of a project manager, contextologist, SEO specialist and copywriter.

Can you share any outcomes from the project that demonstrate progress or success?

I am absolutely pleased with the results of our work. I got the planned value of customers for cheaper than I had planned. For all key queries I took first place in the issuance of Google.

How effective was the workflow between your team and theirs?

We had weekly phone calls for project statuses. But if necessary, all the guys were online and were ready to answer all questions.

What did you find most impressive about this company?

We had weekly phone calls for project statuses. But if necessary, all the guys were online and were ready to answer all questions.

Are there any areas for improvement?

They are professional in what they do.

Please describe your company and your position there.

I'm CIO of commercial, trading company. We sell different types of technics. Company has about 70 employees. We sell to retail clients and wholesale clients. We work at our local market.

For what projects/services did your company hire ITForce?

I wanted to find a contractor, that will work for the result. Because its most important parameter for me. I want to pay, and see the product. So I searched a contractor for Google advertising, that can satisfy these conditions.

What were your goals for this project?

I wanted to increase the amount of orders, which received from Google ads. I payed a lot, but the result was not satisfactory.

How did you select this vendor?

I found ITforce on the freelance site. I started work from small seo-tasks, and was very satisfied with the result. So, I decided to expand our cooperation and try to outsource Google advertising companies to ITforce.

Describe the scope of their work in detail.

ITforce made all work to create advertising companies and optimize them for the better result. It’s important to optimize companies every week, because we have many changes in our offers. ITforce makes this very good, so we always have actual information in our advertising.

What was the team composition?

I work with the account manager Julia.

Can you share any outcomes from the project that demonstrate progress or success?

Since we started our cooperation, the cpc channel, which responds for Google advertising, became 43,34 % of all conversations. So, 43,34 % of all orders, this is the result of ITforce specialists.

How effective was the workflow between your team and theirs?

Their workflow is satisfactory. I can ask about questions, that’s important for me in Skype. If my manager in a vacation, she transfers a communication to another manager.

What did you find most impressive about this company?

This channel of marketing activity was not very successful. Now it’s on the first place from other channel. It gives me most amount of conversions. And these changes happened when ITforce start to work with my Google ads account.

Are there any areas for improvement?

All is good, about improvements I can say only about a speed of answer. I think sometimes it can be faster.

Please describe your company and your position there.

I created the international medical center AMG MEDICAL, and currently, I manage it. The center provides access to high-quality Israel medicine for patients while being an official coordinator of the health care infrastructure of Israel, an accredited and certified representative of public and private clinics of Israel.

For what projects/services did your company hire ITForce?

I needed a contractor to promote the website (https://imedicaltour.ru/) in organic search results of http://yandex.ru/ and https://www.google.ru/ search engines all over Russia. Besides, I needed help and recommendations for implementing functionality that increases conversion on the website and for moving to a new website correctly (saving the previously obtained promotion results).

What were your goals for this project?

To increase sales through the growth of targeted visits to the website and improvement of conversion on the website. Since calls were not automatically recorded, we use both ranking and organic traffic dynamics as reference.

How did you select this vendor?

Based on reviews and the sales department’s approach to my goals and specifics of the niche. It was not the first experience of working with site promotion.

Describe the project in detail.

The work is carried out according to a schedule planned for a month, on a per-week basis. I can monitor the status of tasks performance online. A manager keeps track of completion deadlines on both sides and provides results. According to the month results, I get a report with the main project metrics, an expense report, and a plan and budget for the next period.

When new tasks arise in the course of work, the work plan is reviewed, and sometimes we run a brainstorming session to find an optimal solution to the emerging tasks. I like that the team is ready for a dialogue and clearly explains its vision of problem-solving.

What was the team composition?

On the part of the performer, the team includes a manager and an SEO specialist. If necessary, the head of the SEO department is engaged. On my part, these are a copywriter and a programmer.

Can you share any outcomes from the project that demonstrate progress or success?

Dynamics of ranking in Yandex: http://prntscr.com/qtywcu. It's also interesting that …

How effective was the workflow between your team and theirs?

Constructive, attentive and prompt communication, focus on performing my tasks, and assistance in work with my copywriter and programmer allowed to resolve work issues quickly and saved my time. On my part, there were difficulties with the speed of implementing recommendations on software; the administrative panel did not work for a long time, so it was not possible for the SEO specialist to add optimized texts to the site. During the execution of the work by the programmers, failures occurred occasionally, which had a negative impact on the site ranking (part of the metadata was lost, a copy of the site was indexed, the addresses of some pages were changed). Nevertheless, we managed to find an optimal solution and quickly resolve the issues.

What did you find most impressive about this company?

ItForce team has adapted to the project’s specifics and new ranking algorithms. They offered balanced solutions that yielded a positive, stable result.

Are there any areas for improvement?

There is still much work to do: the primary goal is to reach the TOP 10 of search engines in our priority area (oncology) for Russian IPs both on computers and mobile devices.

Please describe your company and your position there.

I am the owner of Nectar Flowers Ottawa, an e-commerce website and an actual upfront store in Ottawa, Canada. We use Google Ads Campaign in order to gain new customers and required assistance and guidance in terms of setting them up and modifying according to the market needs.

For what projects/services did your company hire ITForce?

We were looking for a professional to setup and adapt Google Ads Campaigns in order to respond to seasonality of the market.

What were your goals for this project?

We wanted to spend less and earn more. As any other business. Our goals vary from month to month and some of them were/are:

• attract more visitors to the website - attract more customers to the website
• generate leads
• optimize conversion rates
• optimize budget
• build our brand by creating unique and catchy ads etc.

How did you select this vendor?

We searched online and tried few other agencies before finding IT Force. Our main concern was lack of stable results, as we were not satisfied with a short-term two weeks increase in sale. We were looking for a constant growth and we are achieving it with IT Force.

Describe the scope of their work in detail.

We communicate through work chats or calls and IT Force is always flexible in terms of timing and responding. Marketing manager sets up an advertising plan while PPC specialist integrates it into the reality. I always receive monthly reports along with setup plans for the next month and weekly updates on my campaigns.

What was the team composition?

I have worked closely with marketing manager, PPC specialist, copywriters and customer support team.

Can you share any outcomes from the project that demonstrate progress or success?

We are constantly reaching our goals- we spend less and earn more Our conversion rate is getting lower and lower, bringing more profit to the company while we also get a constant flow of returning customers.

How effective was the workflow between your team and theirs?

Very effective and productive. IT Force is always online, always on call and always respond. Amazing skills that help A LOT when you have an emergency.

What did you find most impressive about this company?

Communication, responsiveness and adaptability. They reacted to my needs faster than any company I've worked with.

Are there any areas for improvement?

To expand their services further, it would be great if they found a way to ease the language barrier.

Please describe your company and your position there.

TRUECOST is a tight-knit group of professional players that performs all orders independently.

For what projects/services did your company hire ITForce, and what were your goals?

Increasing the amount of traffic, selling orders on the site, optimizing, increasing the link weight.

How did you select ITForce and what were the deciding factors?

Found on the Internet, the decisive factor was: great work experience, good track record.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The traffic increased several times, the first sales on the site appeared, the optimized site also became

How many people from the vendor's team worked with you, and what were their positions?

2 people worked, a project manager and a SEO specialist

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most important thing is that there are sales from organic traffic

Describe their project management style, including communication tools and timelines.

Communication went through chat, as well as calls if necessary.

What did you find most impressive or unique about this company?

The most important thing is an individual approach to the project, as well as interest in the project that the company is engaged in.

Are there any areas for improvement or something they could have done differently?

I do not observe

Please describe your company and your position there.

Director

For what projects/services did your company hire ITForce?

Search Engine Optimisation - On-page & Off-page

What were your goals for this project?

To improve our ranking in google as well as increase traffic and leads

How did you select this vendor?

I found ITForce through Upwork and selected them after an interview process

Describe the project in detail.

Our goal was to increase traffic and leads and improve our google rank. ITForce created a detailed plan on how they were going to achieve our goals. ITForce's communication was very good and they were very professional from the beginning. They started with the on-page SEO work and when that was completed, they moved on to work on the off-page.

What was the team composition?

We were in contact with the project manager Oleh. He was always available when we needed him and was able to solve any issues and difficulties we had

Can you share any outcomes from the project that demonstrate progress or success?

Our google rank improved considerably and we have had some quality leads since our work together

How effective was the workflow between your team and theirs?

They are very responsive and pleasant to work with

What did you find most impressive about this company?

Their communication, honesty and attention to detail

Are there any areas for improvement?

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