ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
ITC Infotech is a fully owned subsidiary of ITC Ltd, one of India’s most admired companies.
COVID-19 has forced manufacturers around the world to embrace a new normal. While factories will redirect all their focus on managing core processes, uncertainties will require them to have a robust strategy and a much higher level of rigor towards cost optimization, productivity, and efficiency improvement. Considering the current scenario, there will be a significant impact on the future of MES programs in these manufacturing organizations. This discussion provides various options for manufacturers to overcome these challenges. This chat also provides an insight into new innovative approaches, business models, and solutions that can be utilized to successfully manage existing MES landscape and programs. This approach significantly reduces implementation lead time while reducing the overall cost. Discussion Points: - Practitioner’s view on MES as the building block of digital transformation and operational and business benefits of MES? - Customer viewpoint on how MES is helping them to be more responsive in these uncertain times and how are they able to sustain their MES programs - ITC Infotech’s 4D Framework to sustain the on-going MES programs and “Maximize Value and Optimize Cost” for existing MES landscape - Industry viewpoint on the role and benefit of MES in the current & post COVID scenario and how are organizations managing their ongoing MES journey.
COVID-19 disrupted business as usual and pushed all of us to invoke Business Continuity Plan (BCP). One of the key aspects of BCP in Technology delivery has been to enable remote work and collaboration. As we all know, building and delivering technology has always been challenging, requiring frequent travel to customer locations. All of this changed in a short span of a few weeks and we all were forced to work from our homes. This virtual connect session will talk about how teams, who adopted DevOps practices, enabled technology delivery and how the future looks like for DevOps teams. During the session, the panelists will also discuss – • What has been the impact on technology delivery and operations due to COVID-19 disruption • How does DevOps enable remote work • How DevOps is evolving in Banking Technology • How decentralized and distributed teams are benefiting from DevOps • What we envision future for Technology Delivery
COVID-19 is still lingering on and has impacted every aspect of our lives. It has a profound impact on how the future is going to shape up for businesses and how the organizations are impacted. Banking, Financial and Technology services have also started seeing the impact as many companies cut budgets or spend on their projects. As a result, it’s imperative for every business stakeholder to understand this impact and try to come up with a strategy and plans to ensure their organizations can revive and thrive in this “new normal”.
This digital event discusses how COVID is impacting businesses, how traditional attributes of data needs to be augmented, how personalization is now crucial than ever, and what are key tenets to revive your businesses and use insights more effectively.
During the session, the panelists also discuss on–
• Impact of COVID-19 on consumers and businesses across industries – consumer behaviors, business models, ways of working
• How traditional ways of understanding consumers and their behavioral attributes are changing?
• How digital and analytics is no longer an option but a necessity?
• What are the 5 key tenets for an organization to revive and thrive in this “new normal”?
• What are the 5 key steps to reimagine your data and analytics to derive maximum insights?
As COVID-19 continues to spread rapidly around the world, brands and retailers face a daunting multitude of short-term challenges affecting product design, development and production across the industry. The perceived threats include job security, creativity and the loss of the “human touch”. Successfully navigating these issues alone will not assure a bright future because once we get through this pandemic, we will emerge in a very different world from the one we left prior to the outbreak. Digital transformation is now being viewed as a necessity, rather than an option. The only way to meet global consumer demand is to digitize and streamline manual processes. Take away from the session: This webinar will touch upon the impact of COVID -19 and challenges in the retail industry and the approach organizations must take to mitigate risk specific to Product Development Process. The webinar will cover use of digital Apps (DigiAPPS) and the benefits organizations will achieve by leveraging the latest in automation, Artificial Intelligence and UI/UX technology in their product design and development process. This webinar talks about: • What are some of the most important impacts the COVID-19 crisis has had on the global scale? • How the product development process seems to be reshaping with digital transformation? • Understanding the current business user needs. • Suggest an approach to Mitigate post COVID-19 challenges • How ITC Infotech will strategize digital transformation in the retail industry. • How DigiAPPS will enable Collaboration and increase productivity and Efficiency. “It’s not about the technology, it’s about the experience”
The unprecedented COVID-19 disruption is forcing supply chain leaders to redefine their global supply chains to be more resilient, reliable and ensure business continuity at optimal cost. The global supply chain leaders and planners are emphasizing the need for having an end-to-end visibility into their entire supply chain, to sense early warnings of risks and assess the impact of such disruptions on their supply chain at real time. Recognizing this common need of most supply chain based industries, ITC Infotech has developed a “Intelligent Planning for Resilience” accelerator powered by Anaplan, the leading platform for connected planning, which focuses on supply chain risk and disruption management. The solution helps to sense the risks early, rapidly simulate and optimize scenarios across the network, assess financial impact and adapt the supply chain to withstand both localized or macro disruptions. This session will help supply chain professionals understand how to identify the points-of-failure in the supply network, mitigate the risk/issues and build a robust and cost effective sourcing and allocation strategy using modern digital planning tools. During the session, the panelists will discuss – • The need for supply chain resilience • Understand how to anticipate, model risks and impact on supply chain • Demonstration of how our solution, powered by Anaplan, can help you build resilient supply chains • Beyond Supply Chain: How can Connected Planning powered by Anaplan help you build a “truly resilient enterprise”
The world will not be the same after COVID-19. The banking industry is dealing with unprecedented challenges. The closure of physical branches, remote working of staff, overworked Customer Help desks and broken processes in back-office are some of the challenges banks are grappling with. While several Banks are putting in timely interventions, the unsure are weathering the storm which might prove very costly. This pandemic is bound to create a new "Normal for Banking – Digital Centric". From Conversational Banking, Assisted Digital Channels, BOT Enabled back-offices – will the Banks and Customers get used to this new Normal? In this chat panelists talked about • Impact of COVID-19 on Banks and their customers • Tactical interventions Banks are putting in place • Interventions which are here to stay beyond COVID-19
Mr. Kumar Mishra who is the Vice President - Technology at Reynolds Consumer Products, a leading provider of household products that simplifies daily life has shared his views about how ITC Infotech has supported Reynolds as a technology partner in their business objectives.
One thing is certain in business that it is full of uncertainties. How can enterprises plan their operations during COVID 19? Join this session to hear about the changing expectations of global B2B customers through an analysis of a global survey undertaken by one of the leading research firms – Feedback Insights during these trying times of COVID 19. This session focuses on how customer expectations are shaping up in the COVID 19 context and how firms are gearing up to address those expectations. This session will help executives in the outsourcing industry to plan their operations better and contribute to their organizations’ preparedness during and after coronavirus pandemic.
COVID-19 suddenly changed the “Normal” and we all shifted to remote working / work from home overnight. This new way of working has now become the “New Normal”. While IT organizations are struggling to keep up the End Users productive and ensuring adequate support is provided, the challenges they are facing in the last few weeks are overwhelming. This discussion will focus on these challenges can be overcome.
This chat will provide an insight to the various options available, which can be executed in a very short time to overcome these challenges. It will help professionals carve out the “New Normal” post COVID-19.
During the session, the panelists discuss -
1. The era of End User “Experience Level Agreements”
2. The Framework focused on the “End User”
3. Technology landscape which can help in achieving the same
4. Demo on how customers are getting benefited by the framework and technology stack
An engaging discussion about the challenges being faced by the Supply Chain Industry due to COVID-19 and how to mitigate current and future risks through AI-based simulation.
Automation is a catalyst for change, driver of creativity and procurer of productivity. By leveraging Automation Technologies, one can spot trends and uncover new opportunities to continuously improve operations and enhance employee experience. Robotic process and desktop automations help deliver value throughout the enterprise. While most organizations understand the value of automation, only one in 5 organizations successfully achieve goal of creating “automation transformation”. This webinar is an open forum to discuss the apprehensions, challenges, and the pathway to successful adoption of automation This webinar offers a forum for the executives who are in the early stage, and for executives who have embarked the journey of adoption of Automation technologies. Executives can learn from the experiences of other implementations, assess the pitfalls, apprehensions, and the opportunity to create a successful roadmap for “automation transformation”. This webinar discusses: • General apprehensions and challenges in adoption of automation. • Establishing long term goal. • Defining success in your own context. • Measuring and assessing the right performance indicators. • How to manage change, to deliver success.
ITC Infotech’s Connected PLM helps retailers digitize business processes with a suite of Mobile and Extended apps. Using digital intelligence, our apps extract data from multiple tools and transform them into actionable insights, creating an integrated and differentiated experience.
A recent McKinsey report across 30 industries suggests that the EBIT margin from services is 25% compared to the 10% achieved from equipment sales. It is time for manufacturers to focus on after-sales service area for bigger revenues, enhanced customer satisfaction and profit growth ITC Infotech’s Connected Services solution delivers a proactive service model aimed at addressing service related challenges and enhancing service performances through seamless digitization of the value chain.
ITC Infotech’s Salesforce certified Next Gen Loyalty Solution is loaded with futuristic features, gamification and CX connectors.
Clients across industries work with ITC Infotech’s Innoruption Labs to envision the future by bringing in innovations from emerging technologies. ITC Infotech’s Innoruption Labs puts early stage cutting edge developments in technology to work for businesses – from quick POCs for assessing business relevance to validating propositions, and developing solution prototypes. Technology Focus: 2A.2B.2C [AI, AR, Bots, Blockchain, Conversational Systems, Connected Devices]
ITC Infotech’s next-gen, integrated and comprehensive Ecommerece, Loyalty and Campaign Management Services powered by Oracle Commerce Cloud, Oracle Loyalty Cloud and Oracle Marketing Cloud, is helping marketers globally enhance their customer experience. ITC Infotech offers end-to-end to digital solutions with customer insights, campaign planning & execution, customer retention and performance monitoring, to transform your business.
ITC Infotech’s Windchill InService Offline App is an innovative offline mobility solution that allows access to product-specific information any time, any place, thus improving the organization’s overall productivity and providing a seamless user experience through improved technician utilization, high customer satisfaction and better service profitability.
Centralize performance management in Manufacturing with us.
ITC Infotech’s Factory Command & Control Center adopts a unique approach to convert data into real-time, meaningful and actionable insights, supported by enterprise wide visualizations and dashboards across various critical KPIs. A unified view of the entire value chain helps manufacturing companies take timely actions. Our drill down dashboards provides realtime insights at a Global, Regional, Factory Operations, Line Performace, right down to issue resolution. ITC Infotech’s Factory Command & Control Center (FCCC) enables seamless communication between machines and humans by bringing together digital technogies including IoT, Machine Learning (ML), Artificial Intelligence (AI), and Cloud.