IT WAVES

BACKGROUND

Please describe your company and position.

I am the Founder of ALK Ventures, LLC

Describe what your company does in a single sentence.

Alk Ventures, LLC is a IT service and company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• I hired them to help build my storybook/game app, Issa’s Edible Adventures, which surrounds a little girl named Issa who travels around the world to gather ingredients for her mom’s recipes.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I came to IT WAVES with the app idea, and we worked together to develop the imagery. Initially, it was going to simply be a storybook concept, but after working on character development, design style, and the 3D and 2D animation, the app evolved into more of a game concept. IT WAVES helped me develop three game episodes that center around three of my recipes. From there, we underwent a lot of crafting and editing the dialogue. We then did voice-overs and developed music for the app. 

IT WAVES has also been extremely helpful in launching and marketing the app. They submitted it to the App Store and created the promotional content for it. They’ve helped me with SEO as well, assisting in putting together keywords and phrases to boost the app’s ranking. They’ve also sent it to news outlets to help promote it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Because we just launched, I don’t have any data to offer currently. I can say that the reception to the app has been great. People are extremely impressed with the product. I’ve especially received positive feedback from charter and private schools, where I’ve been able to demo the app as a teaching and enriching tool. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication is great. There was a lot of minutiae within the project, so we went back and forth a lot.I was able to reach someone on their team within a day. They work normal hours, so someone was always available to address my concerns within my eastern standard work hours. They’ve been great partners and I’m thankful I found them.

What was your primary form of communication with IT WAVES?

Email or Messaging App

What did you find most impressive or unique about this company?

It’s been fantastic working with like-minded people who understand my vision and are dedicated to bringing it to life. They’re able to take your idea to the next level. I didn’t start with the same app I ended up with, and I’m really happy for that because I ultimately got a better product in the end.

Are there any areas for improvement or something IT WAVES could have done differently?

I don’t have anything negative to say about them. They’ve done everything I’ve asked them to and were forthcoming throughout the process.

BACKGROUND

Please describe your company and position.

I am the CEO of Pockit

Describe what your company does in a single sentence.

We offers an inclusive, low-cost current account for underserved customers in the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We were trying to address complaints from users regarding the functionality and user experience of our web app, especially on mobile devices. We wanted to identify bugs and other weak points in the app, improve overall performance, and enhance the user experience.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES was hired to perform comprehensive web application testing services. Their involvement included running tests to find bugs, weaknesses, and usability issues, especially on mobile devices. They also provided clear solutions and ensured the app ran smoothly on a variety of mobile platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant improvement after their work. The engagement led to increased traffic, more downloads, and an influx of new clients shortly after the project's completion. Their thorough testing and recommendations clearly added more value to our app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT WAVES excelled in project management. They were timely in delivering their services, responsive to our needs, and maintained great communication throughout the project. Their professionalism really stood out.

What was your primary form of communication with IT WAVES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep technical knowledge of various apps was evident in the way they handled the project efficiently and professionally. They quickly pinpointed issues and provided straightforward solutions, which was very impressive.

Are there any areas for improvement or something IT WAVES could have done differently?

No, we didn’t encounter any issues. They exceeded our expectations, and we have no negative feedback.

BACKGROUND

Please describe your company and position.

I am the CEO of Unifrog

Describe what your company does in a single sentence.

Unifrog is the universal destinations platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We were seeking a partner who could design intuitive and functional interfaces for our Learning Management System (LMS) platforms. Our institution needed a way to manage online courses effectively, ensuring the platform was user-friendly for both instructors and students. We faced challenges with our existing system, which lacked the engaging and dynamic interface needed to enhance user experience and streamline course management.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES played a critical role in designing and developing the user interface for our LMS platforms. Their involvement included revamping the entire interface to make it more visually appealing, modern, and easy to navigate for all users—faculty, staff, and students alike. They used Web5 and WordPress to ensure seamless integration with our current systems and added features that simplified course creation, grading, and communication tools for instructors. They also made the platform mobile-responsive and linked it to our institution's social media channels for broader communication.

Additionally, IT WAVES provided extensive training for our staff and technical support, ensuring that we were fully equipped to manage and expand the LMS without needing continuous outside help.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with IT WAVES, we have seen a marked improvement in user engagement and satisfaction with our LMS. The new design is not only visually appealing but also allows instructors to manage courses with ease. Students have provided positive feedback about how intuitive and accessible the platform is, both on desktop and mobile.

One of the most significant impacts has been our ability to make real-time updates to the system during campus-wide maintenance without disrupting course delivery. IT WAVES also provided a design that allows us to scale as needed, so we’re not locked into the limitations of our old system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT WAVES exceeded our expectations in terms of project management. Their team consistently met deadlines and was always available to address our questions or concerns, even accommodating our time zone differences. They managed the project with impressive organization and kept us on track throughout the process, often being more proactive in meeting deadlines than we were.

What was your primary form of communication with IT WAVES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by their professionalism and responsiveness. Despite the technical complexity and our unique requirements, IT WAVES took everything in stride and delivered exactly what we envisioned. Their ability to accommodate last-minute changes and still deliver on time was a testament to their flexibility and commitment to client satisfaction.

Are there any areas for improvement or something IT WAVES could have done differently?

Honestly, there’s nothing I could suggest for improvement. IT WAVES was an exceptional partner throughout the project, and we’re looking forward to continuing our collaboration as we expand our LMS.

BACKGROUND

Please describe your company and position.

I am the CEO of GameStake

Describe what your company does in a single sentence.

We help smaller game studios to rapidly monetise their games by providing a low cost, affordable gaming backend-as-a-service platform called Game Optimiser. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We were looking to improve the user experience for our software by giving the UI/UX a Mac-native feel. We realized that our users preferred a more intuitive and familiar interface, and we needed a team that could make this transformation seamlessly while aligning with our brand's standards.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hiredIT WAVES to revamp our UI/UX design with a focus on creating a Mac-native experience. They started with a very detailed discovery call to understand our needs and vision. Their scope included the entire design process, from wireframes to final assets. Thanks to their keen attention to detail, we only had to go through a few revisions before everything was perfectly aligned with our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were fantastic:

• Our conversion rates saw a 5% increase following the UI/UX update.
• The feedback from users has been overwhelmingly positive. 
• IT WAVES' communication throughout the project was exceptional, with smooth collaboration both asynchronously and during meetings.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• IT WAVES demonstrated exceptional project management throughout the engagement. 
• Their communication was smooth and consistent, utilizing both asynchronous updates and regular meetings to keep us in the loop. 
• They were highly organized, efficient with revisions, and their ability to understand our feedback quickly made the process seamless. 
• Deliverables were met on time.
• Their attention to detail ensured minimal revisions, which significantly contributed to the project's success.

What was your primary form of communication with IT WAVES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listened carefully, understood our needs thoroughly, and executed with precision. It's rare to find a team that gets things right in a few revisions, but IT WAVES delivered what we were looking for.

Are there any areas for improvement or something IT WAVES could have done differently?

we were completely satisfied with their work. There was nothing in their process that we felt needed improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of Tradershub Ninja

Describe what your company does in a single sentence.

Tradershub Ninja - Your #1 Source for Trading Education and Insights - is now available on LinkedIn!

Our mission at Tradershub Ninja is to enable investors and traders of all stripes. Our goal is to assist you in navigating the challenging world of trading by providing in-depth instructional content, innovative tactics, and skilled market analysis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We came to IT WAVES asking for a mobile application that would shine among thousands of others on the market. We wanted to build something — not just functional, but beautiful and different from any other style you can choose which also reflected the needs of our workforce. Along with that, a rich data dashboard to enable real-time analytics of some important KPIs along with root causes and process improvement indicators.

SOLUTION

How did you find IT WAVES?

Online Search

Why did you select IT WAVES over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was taken by Newport based IT WAVES who provided a turn-key solution from the early mock-up stages to taking it to live on both iOS and Android. They also managed the maintenance of the app post go-live to provide us with reliable data analytics reports that could be passed off to our clients. Their responsibilities were:

• Designing the interface
• Prototyping the user experience
• Backend coding through rigorous testing phases
• Establish secure and scalable production environments with AWS

Key deliverables included:

• High-fidelity mockups.
• Early Feedback Using Functional Prototypes.
• Development and Publishing the App in iOS/Android.
• A secured AWS production running environment.
• Custom reporting and analysis using a state of the art data dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IT WAVES performed beyond expectations. They provided us with an app that satisfied our original requests but also excelled in user experience and visually. It was a quick hit in the app store, with users loving the interactive and easy to use features.

Key achievements included:

• A super sexy and radically different new TYPES of app on the app store
• User feedback has been on high side and has favored it all round (overall the best)
• A solid & secure Corporate Kind Soezbot Production Environment
• An advanced data dashboard, capturing extensive reports
• Scalable to support future content additions after the app is live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management of IT WAVES far exceeded the capabilities of its competitive firms through out the entire procedure. These incorporate Basecamp and Jira to follow the advancement of the task with customary gatherings and email correspondences. However, the most striking aspect of their profile is their versatility.

When new requirements were added, they rolled with the punches, but never lost sight of what enterprise high-level objectives that project must still meet as needs changed. They cared about us, and it showed in the way they participated and worked toward out goals as if they were their own.

Regarding meeting deadlines, IT Waves always met the delivery dates and in case of having any problem was very fast to answer a solution that made sense. Right from the start, it was apparent that their team was committed to getting the not just results, but exceptional results.

What was your primary form of communication with IT WAVES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a strong professional level in every key areas starting app developing and ending by deep analytics, all this allow us to create best projects for clients. Their decision to erect that fence reflected this, but there was another factor that even more deeply distinguished them as project stakeholders.

Their team didn't just do the work to get in and out; they were vested in our success, which showed deeply in their attention to detail. They were highly feedback-responsive and provided creative ways to bring our vision to life and beyond. IT WAVES is not your typical service provider; they are an actual partner.

Are there any areas for improvement or something IT WAVES could have done differently?

I mean it was overall very positive, but there is always room for improvement. The only thing that we think could have been a little better is the process of testing as it took quite some time due to small issues. But these were sorted quickly and with team prompt to modify and fix, it totally made up for any issues suffered. When it comes to working with IT WAVES, without a single thought, we would partner up with them once more.

BACKGROUND

Please describe your company and position.

I am the CEO of Maslow

Describe what your company does in a single sentence.

Maslow is financial company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• As a financial company, we faced significant challenges with integrating our existing financial systems and streamlining data analysis and visualization. Our outdated systems were inefficient, limiting our ability to handle complex data and deliver actionable insights. We needed a partner who could develop custom solutions to address these challenges and support our growth.

SOLUTION

How did you find IT WAVES?

Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES played a crucial role in developing custom software for our financial system integration. They created two HTML website portals that catered to both our customer and dealer bases. Additionally, they managed our SQL systems databases, customized HTML solutions, and developed SSIS packages. Their expertise in Microsoft products was invaluable, and as we continue to grow, we’re excited to work with them on new initiatives like Power BI and Automate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since engaging with IT WAVES, we’ve experienced tremendous improvements. Our financial system integration has allowed for more seamless operations, and the portals they created have improved user interaction, self-service capabilities, and overall business growth. We’ve also seen greater engagement from our dealer base and have received positive feedback about the platform’s ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs

The project management has been outstanding. Their team is well-organized, flexible, and excels at clear communication. The project manager, in particular, stands out as one of the best we've worked with — always on top of timelines and ensuring smooth progress.

What was your primary form of communication with IT WAVES?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to explain complex technical processes in a way non-technical staff could understand was impressive. IT WAVES makes it easy for everyone on our team to grasp the technology and underlying processes.

Are there any areas for improvement or something IT WAVES could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO & co-founder of BizCrunch

Describe what your company does in a single sentence.

Financial analysis & deal origination for Private Equity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We were looking to expand the functionality of our fintech software platform by adding new features, including integration with third-party services. However, our internal team lacked the capacity to handle this, so we needed an external partner to help us achieve our goals.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES took full responsibility for developing these new features from scratch using Laravel. Their work also included UI/UX design improvements based on our ideas, providing a complete solution to enhance both the functionality and user experience of our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were exactly what we expected. The features worked as intended, and the third-party service integration was seamless. IT WAVES consistently met our expectations, delivering a product that fully aligned with our requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They stayed within budget, communicated clearly, and consistently kept us updated via a Slack channel, ensuring smooth collaboration throughout the project.

What was your primary form of communication with IT WAVES?

Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their ability to meet our expectations at every stage. They managed to understand and execute our vision while delivering high-quality results.

Are there any areas for improvement or something IT WAVES could have done differently?

There were no areas for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of 99minds Inc

Describe what your company does in a single sentence.

99minds is an omnichannel payment platform for prepaid cards and loyalty.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• Product Development
• Improvise UI/UX
• Implement custom requirement for the product

SOLUTION

How did you find IT WAVES?

Upwork

Why did you select IT WAVES over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Purpose: The purpose of this document is to outline the functional and non-functional requirements for the development of a Gift Card and Loyalty Platform, hereafter referred to as "the platform." This platform aims to provide a seamless and intuitive solution for managing gift card programs and loyalty initiatives for our organization. 
   1. Scope: The platform will be a comprehensive system to facilitate the creation, distribution, redemption, and management of gift cards, as well as the implementation and tracking of customer loyalty programs. It will serve as a centralized tool for both administrators and end-users, ensuring an efficient and user-friendly experience. 
2. Functional Requirements 
   1. User Management The platform shall support multiple user roles, including administrators, merchants, and customers. Administrators should have the ability to create, modify, and deactivate user accounts. 
   2. Gift Card Management The system should allow administrators to create and customize gift card templates. Merchants should be able to issue gift cards to customers with specified values and unique codes. Customers must be able to view and manage their gift cards, including checking the balance and transaction history.
   3. Loyalty Program Management Administrators should be able to define and configure loyalty programs with varying rules and rewards. Customers should be able to enroll in loyalty programs through the platform. The system should track customer transactions and allocate loyalty points accordingly.
   4. Redemption System Merchants should have the ability to redeem gift cards and apply loyalty rewards during transactions. The platform should generate real-time updates to gift card balances and loyalty point totals. 
   5. Reporting and Analytics The system should provide comprehensive reporting capabilities, including transaction history, gift card redemptions, and loyalty program performance. Administrators should have access to analytics tools to gain insights into customer behavior and program effectiveness.
   6. Integration with Point of Sale (POS) Systems The platform should integrate seamlessly with existing POS systems, enabling the redemption of gift cards and loyalty points during transactions. Technology Stack: Ruby on Rails, Reatc JS, Gatsby, Redux, Amazon AWS, Bootstrap & Tailwind CSS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes are essential indicators of progress and success in a project. For a Gift Card and Loyalty Platform development project, several key performance indicators (KPIs) can be used to demonstrate progress and success: 

• User Adoption Rates: Measure the number of registered users on the platform over time. Evaluate the growth in user adoption by comparing initial sign-ups to ongoing registrations.
• Transaction Volume: Track the volume and frequency of gift card transactions on the platform. Monitor the increase in transactions as an indicator of the platform's utilization. 
• Gift Card Issuance and Redemption Rates: Assess the number of gift cards issued and redeemed through the platform. Analyze trends in redemption rates to understand customer engagement. 
• Loyalty Program Enrollment and Participation: Measure the number of customers enrolled in loyalty programs. Evaluate the level of participation and engagement in loyalty activities. 
• Customer Satisfaction Surveys: Conduct regular surveys to gather feedback from users regarding their satisfaction with the platform. Analyze survey results to identify areas for improvement and ensure ongoing satisfaction. 
• Average Transaction Value: Calculate the average value of transactions conducted through the platform. Monitor changes in the average transaction value to gauge the platform's impact on customer spending. 
• System Uptime and Performance: Track the system's uptime and performance metrics. Aim for a high level of availability and responsiveness to ensure a positive user experience. 
• Security and Compliance Audits: Conduct regular security audits to ensure the platform meets compliance standards. Monitor any security incidents and evaluate the effectiveness of implemented security measures. 
• Training Effectiveness: Assess the effectiveness of user training modules by tracking user competence and confidence in utilizing the platform. Measure any decrease in support requests related to user understanding. Integration Success: Evaluate the seamless integration of the platform with existing POS systems. Monitor the effectiveness of gift card and loyalty program redemptions at the point of sale. 
• Cost Efficiency: Track project expenses against the allocated budget. Assess cost efficiency by comparing the actual costs to the projected budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are doing in-house project management. Most of the time, deliverables are on time, but sometimes they miss the deadline. Deliverables can also attributed to the Business Requirements, Domain expertise, and technical expertise. Overall, it is satisfactory.

What was your primary form of communication with IT WAVES?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The developer tried to come up with the pros and cons of their approach or the technological solution they were suggesting. It is always a collaborative approach to solve the technical problem.

Are there any areas for improvement or something IT WAVES could have done differently?

Yes, I would say domain expertise, and they can better analyze requirements before rushing to the solution.

BACKGROUND

Please describe your company and position.

I am the CEO of Industrya

Describe what your company does in a single sentence.

We are a hands-on investment fund that invests in industrial start-ups and scale-ups by giving them access to a national and international network of technical and financial expertise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• We were looking to modernize our financial services with a mobile app that would provide a seamless user experience and integrate a secure payment gateway. Our existing system was outdated, and it was affecting user engagement and transaction efficiency. We needed a solution that would address these issues.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES was involved in the entire mobile app development process, from the initial concept to the final launch. They integrated a secure payment gateway and delivered a sleek UX/UI design, focusing on improving usability and customer interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the app launch, we've seen a significant increase in user engagement and transaction volume. Users have given great feedback on how easy the app is to navigate and use. IT WAVES also performed very well in managing the project, sticking to timelines and communicating clearly throughout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They excelled in project management. IT WAVES kept everything on track, communicated effectively, and handled the project smoothly, which made the process much easier for us.

What was your primary form of communication with IT WAVES?

Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to quality and their proactive approach really stood out. They were always one step ahead, identifying potential challenges before they became problems, and providing timely solutions.

Are there any areas for improvement or something IT WAVES could have done differently?

While the experience was great overall, improving their documentation process could make things even smoother for future clients, especially during onboarding.

BACKGROUND

Please describe your company and position.

I am the CEO of Calla Ltd

Describe what your company does in a single sentence.

Our mission is to deliver joy and wonder at every step. It’s making that
special shoe search easy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT WAVES to accomplish?

• Our eCommerce business was struggling with an outdated website design that wasn’t mobile-friendly, and we needed a full redesign to improve user engagement and optimize for mobile devices.

SOLUTION

How did you find IT WAVES?

• Online Search
• Clutch Site

Why did you select IT WAVES over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT WAVES were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT WAVES handled a complete redesign of our eCommerce website, creating a fully responsive and modern user interface. They ensured the new design worked perfectly across all devices, including smartphones, tablets, and desktops, enhancing both the aesthetics and functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the redesign, we’ve noticed a significant boost in mobile traffic and customer engagement, with improved page load times and overall user satisfaction. Conversion rates increased, particularly from mobile users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT WAVES did an excellent job in managing the project. They communicated consistently, delivered each milestone on time, and ensured smooth collaboration throughout.

What was your primary form of communication with IT WAVES?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their thorough understanding of our business needs and their ability to turn those insights into a visually appealing and functional website.

Are there any areas for improvement or something IT WAVES could have done differently?

We were fully satisfied with the project, and there’s nothing we would suggest for improvement.