IT Geeks is a Shopify Platinum Partner known for delivering top-tier services in Shopify Plus store design, redesign, migration, marketing, and mobile app development. We specialize in ensuring that your brand's online presence stands out in a crowded digital marketplace.
Our team of experts takes the time to understand your brand’s unique needs, delivering custom solutions that bring your vision to life. This is why our clients describe our work with words like "proactive communication," "technical expertise," "exceptional customer service," and "tailored solutions."
With over 10 years of experience in the E-commerce industry, we have become a trusted partner for more than 10,000 Shopify store owners worldwide. Serving a diverse range of industries, from fashion to healthcare, we specialize in delivering customized E-commerce solutions that drive success and growth. Whether you need a brand-new store design, a complete overhaul of an existing site, or assistance improving your digital presence, we’ve got you covered.
What makes IT Geeks stand out?
At IT Geeks, our success is measured by the success of our clients and the numbers tell no different story.
10+ years of expertise in Shopify development and E-commerce solutions
Highly skilled professionals who are passionate about your brand’s success
Over 5000 five-star reviews, reflecting our commitment to excellence
80% revenue growth experienced by our clients after partnering with us
Services we offer:
Migration to Shopify Plus
Shopify Plus UI/UX Design
Shopify Plus Development
Shopify Plus Maintenance
Mobile App Development
Custom Solutions & Integration
Digital Marketing (SEO, Google Ads, Meta Ads, and more)
Whether you're launching your first Shopify store or looking to optimize your existing one, IT Geeks is here to guide you every step of the way. Join the thousands of successful Shopify store owners who have elevated their E-commerce experience with our expert services. Let’
IT-Geeks offers competitive pricing, generally under $10,000 for projects, providing high value with effective communication and timely delivery. Clients report increased sales and improved website performance post-engagement, emphasizing their strong project management and responsiveness.
IT-Geeks consistently impressed clients with their professionalism and reliability. The team was described as organized, knowledgeable, and committed to delivering high-quality results, building trust and long-term partnerships with clients.
Effective Communication and Project Management
Clients consistently praise IT-Geeks for their clear communication, timely responses, and effective project management. The team maintained regular updates, addressed concerns promptly, and delivered projects on schedule, ensuring a smooth workflow.
Increased Conversion Rates and UX Improvements
Multiple reviews indicate IT-Geeks improved clients' conversion rates and user experience through website redesigns and optimizations. Clients noted enhanced visual appeal, functionality, and navigation, leading to increased sales and customer satisfaction.
Complex Projects Require Flexibility and Patience
Clients acknowledged the challenges of complex projects, appreciating IT-Geeks' flexibility and patience in addressing unforeseen issues. The team's adaptability and problem-solving skills were crucial in navigating project complexities.
Room for Improvement in Communication Post-Project
While communication was generally praised, some clients noted a need for better follow-up post-project completion. Ensuring timely responses and updates after project delivery could further enhance client satisfaction.
Successful Shopify Migrations
IT-Geeks successfully handled Shopify migrations, ensuring seamless transitions without loss of traffic or sales. Clients appreciated the team's ability to manage complex migrations and maintain site performance during the process.
"They genuinely cared about our goals and objectives."
Jul 2, 2024
Executive, Service 10 Apparel
Anonymous
Verified
Other industries
Melbourne, Australia
1-10 Employees
Online Review
Verified
IT-Geeks was hired by an apparel company to fix existing issues on their e-commerce site. The goal was to improve their site's overall user experience.
IT-Geeks successfully and accurately executed their tasks on time, meeting expectations. The team promptly responded to needs and concerns and demonstrated a strong understanding of the client's goals. Their excellent communication skills and strong project ownership stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of Service 10 Apparel
Describe what your company does in a single sentence.
Selling automotive apparel that is a fusion of fashion and an appreciation for vehicles that have changed the landscape of driving forever
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Troubleshooting website.
Addressed key issues we had that was not to our liking on our website on both mobile and desktop. Understood our issues very well and was attentive in helping us through the journey by calling us and giving us daily updates with transparency
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Addressed key issues we had that was not to our liking on our website on both mobile and desktop. Understood our issues very well and was attentive in helping us through the journey by calling us and giving us daily updates with transparency
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fixing all the bugs and issues we had with our website to allow a smooth experience for users. The work is succesfully delivered and we are happy with the results
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered on promises and were incredibly responsive and understanding of our needs. We have scheduled calls to go over the discussion and chats to make sure we are aligned.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Nothing as of noew
Are there any areas for improvement or something IT-Geeks could have done differently?
Could be a bit better at understanding our requirements. Sometimes we had to clarify things that were thought were quite self explanatory What advice do you have for clients with similar needs to yours? Highly recomenneded
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Redesign & Development for Natural Health Supplements Co
Product MarketingUX/UI DesignWeb Development
Usability TestingUX Strategy
Confidential
June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"I was completely happy with IT-Geeks' service."
Jun 18, 2024
Owner, ImmuneBoostNaturals.com
Cornelia
Verified
Other industries
New Baltimore, Michigan
1-10 Employees
Online Review
Verified
IT-Geeks supported a natural health supplements company in hiding their product's price to be compliant with brand requirements. IT-Geeks helped migrate the custom coding to the site's latest theme version.
IT-Geeks understood the client's needs and requests, meeting expectations. The team completed tasks and delivered technical services quickly, offering an affordable price. The client was amazed, and IT-Geeks completed the work in less than two days and communicated clearly via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of ImmuneBoostNaturals.com
Describe what your company does in a single sentence.
Promotes natural health supplements and supplies to support detoxing, immunity, and parasite cleansing. Sells a full line of CellCore Biosciences products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
N/A
SOLUTION
How did you find IT-Geeks?
Shopify Expert area
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
Had the most customer ratings.
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
IT Geeks helped me hide the prices for one of my product lines so I am compliant with the brand requirements. The also helped with user navigation by adding information on how people need to log in to see price and add to cart button. The offered me an affordable price. The helped migrate this custom coding to my latest theme version. They offered superior technical and customer service. They understood my needs easily. The work was quickly completed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They completed the task quickly and understood my request quickly. The price was affordable. They communicated clearly with me.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, everything was completed in less than 2 days. I was amazed. I only needed to communicate my needs once and they quickly understood what I needed.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
I'm impressed by how fast they deliver the technical services and how easy it is to communicate with them. I'm also impressed by how quickly they understand the customer's needs and request.
Are there any areas for improvement or something IT-Geeks could have done differently?
I was completely happy with IT-Geeks' service.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Custom App Development for Consumer Products Company
Custom Software DevelopmentE-Commerce Development
Shopify
Less than $10,000
Sep. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're always willing to listen and offer their knowledge on any subject."
May 30, 2024
Operations Manager, Aureus Product Innovations, Inc.
Jessica Johnson
Verified
Consumer products & services
North Salt Lake, Utah
1-10 Employees
Online Review
Verified
IT-Geeks developed a custom app for a consumer product company's reminder system. The team built and integrated the custom app into the client's website to send editable email reminders at specific intervals.
The app met the client's wishes, and IT-Geeks offered excellent support, including answering questions, taking calls, and making requested changes. The team delivered on time and provided quick responses and timely notifications. Their willingness to go beyond the scope of the project stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Aureus Product Innovations, Inc.
Describe what your company does in a single sentence.
Manufacture and sell a consumer product.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Create a new app for our reminder system
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Close to my geographic location
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Built and integrated a custom application into our website for sending email reminders at specific intervals and making them editable by us and the end consumer.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have an application that is exactly what we wanted and every step of the way they answered our questions, took our calls, and changed everything we requested as we discovered what needed to be tweaked as we went.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was delivered in a timely manner, all emails were responded to quickly, all requests for a call were scheduled immediately. If our project manager was going to be out of office, we got an email several days before to warn us of this fact so we were prepared and knew who to contact if we needed to.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They're helpfulness for any general question, even if it doesn't involve the project directly. They're always willing to listen and offer their knowledge on any subject, even if it is not on the specific project we are working on.
Are there any areas for improvement or something IT-Geeks could have done differently?
Not that come to mind at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign & Dev for Hardwood Flooring Manufacturer
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
Feb. 2023 - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"I was impressed by IT-Geeks' exceptional skill and knowledge."
May 21, 2024
Creative Manager, From The Forest®
Wa Xiong
Verified
eCommerce
Weston, Wisconsin
51-200 Employees
Online Review
Verified
IT-Geeks redesigned three websites for a hardwood flooring manufacturer. IT-Geeks built a custom calculator for the client's product page, product filters for their collection pages, and a testimonials section.
IT-Geeks delivered a demo after each task was completed for the client to review and approve. The team demonstrated exceptional skills, knowledge, and talent. IT-Geeks organized tasks via Kanban, and their delivery times were inconsistent since the original project deadlines were extended.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Creative Manager of From The Forest®
Describe what your company does in a single sentence.
From The Forest, LLC is renowned for our innovative approach to manufacturing engineered hardwood flooring and wall panels.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Redesign the look and feel of our websites
Redevelop the functionality of our product page to ensure an easy user experience
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The goal was to redesign 3 websites
Re-design our homepage, Collection page, and product page
We needed a custom calculator for our product page
We needed a better product filter for our collection pages.
For our B2B site, we needed a landing page for customers to login or sign up. We also needed a custom testimonial section for company testimonies.
We needed the pricings of our carton products to have custom square foot pricings that dynamically puts from number of square foot in a box with the pricings.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Tasks were organized using Kanban cards, which were moved to the "done" column upon completion.
After each task was completed, we received a demo or preview of the final product to review and approve.
We held weekly meetings to provide updates on current tasks, review completed work, and discuss any issues causing delays.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
During the initial meeting, the project was estimated to take 45 days. However, the actual completion time extended to 1 year and 3 months across all three sites. While the project managers demonstrated exceptional skill and knowledge and were capable of handling any request, the delivery times were inconsistent. I had the opportunity to work with several project managers. The most recent ones were particularly diligent, consistently staying on task and delivering their work promptly.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by IT-Geeks' exceptional skill and knowledge, very talented and can handle any request.
Are there any areas for improvement or something IT-Geeks could have done differently?
I believe that adopting an agile approach and dividing the projects into Sprints would enhance delivery times. Adapt the agile process to implement weekly sprints, allowing clients to consistently monitor progress.
Additionally, communication could be improved. When issues arose with the first two websites after publication, the project manager was unresponsive to messages.
Pay close attention to small details and proactively address minor issues, rather than waiting for the client to request these changes.
What advice do you have for clients with similar needs to yours? It's beneficial to have a clear vision of how you want your website to function and look. Conduct some research, explore other websites, and share examples to give the developers a better understanding of your preferences. They are skilled and knowledgeable and can bring your vision to life. If you don't have a specific idea, they can create mock-ups and build the website from scratch.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Quality was top of the line"
Schedule
5.0
On time / deadlines
"Deadlines were a bit of a struggle throughout the projects"
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"This is a great company to work with. I would have given a 5-star rating, but due to the timeline issues, I believe a 4-star rating is appropriate.
E-Commerce Site Update for Fashion Brand
E-Commerce DevelopmentWeb Development
Other app platform
Less than $10,000
Jan. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their communication and professionalism."
May 10, 2024
Office Manager, KAI COLLECTIVE
Sarah Coffey
Verified
Retail
London, England
1-10 Employees
Online Review
Verified
IT-Geeks added a checkbox system on a fashion brand's site, providing end customers an option to add a free tote bag. They also customized code for the AfterShip app and Shopify basket for return notifications.
IT-Geeks completed all changes and improvements, delivering exactly what the client wanted. The team also impressed the client with their professionalism, responsiveness, timely output delivery, and effort in understanding the brand's needs. Moreover, they communicated effectively via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Office Manager of KAI COLLECTIVE
Describe what your company does in a single sentence.
Fashion eccomerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
website maintanace
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Adam helped us implement a checkbox system to let customers have the option of adding a free tote bag to their order, whcih would translate onto the packing slip of our orders. This way we do not waste the tote bags or give multiple to customers who do not need one.
We also needed to integrate a statement onto our Aftership returns app stating this and that if you return your whole order, and keep the tote bag you will be charged for this. This involved creating custom code for the app and the shopify basket.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Adam was very responsive and completed all changes and improvements in a timely manor, and was very helpful with underdtanding our needs. The outcome was perfect and exactly what we asked for.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Adam delivered timely after having to complete a few design changes depedning on our choices, and each time he completed this and communicated extremley well.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their communication and professionalism.
Are there any areas for improvement or something IT-Geeks could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for for Bathtub Manufacturer
Web DesignWeb Development
Other app platform
Less than $10,000
Oct. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The communication throughout project was stellar."
Apr 17, 2024
VP, Americh Corp.
Greg Richmond
Verified
Other industries
Los Angeles, California
51-200 Employees
Online Review
Verified
IT-Geeks designed a custom page for a bathtub manufacturer's website. The goal was to showcase the client's product to display all its information and make it easily understandable.
IT-Geeks completed all tasks on time and quickly comprehended the client's product. They had clear communication and demonstrated friendliness and professionalism. Further, they kept the client updated and promptly responded to questions. They were respectful and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the V.P. of Americh Corp.
Describe what your company does in a single sentence.
We are a leading manufacture in the United States of luxury crafted bathtubs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Design a custom page for our website using metadata.
SOLUTION
How did you find IT-Geeks?
Shopify App Delvelopers
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Comprehension
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Our product is complicated, customizable with over 10K SKU's it is very challenging. We needed to show our product in a way that makes it easily understandable for the consumer, a dealer, a designer etc.. They only way to achieve this was via Metadata. ITGeeks designed a custom product that is used for all our products. The many levels of variants and options was made possible to display all the proper info when variants change.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
For anyone to comprehend our product and to have the ability to lay it out in one meeting is remarkable. We were afraid that this was never going to happen as someone had to grasp what was going in order to produce anything. That alone was what sold us from day one. To be able to complete the work in a timely manner shows their ability to maneuver through many types of services that they offer. These two factors is a measure for success in our eyes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The communication throughout project was stellar. Our project manager was fantastic in communicating and answering our questions, friendly, professional and knowledgeable. The project was delivered on time which was huge. There was a mutual respect of each others time and an understanding of requests that were being asked. It was a pleasant experience even knowing the amount of work involved.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
Again, comprehending the scope of work was so important. Communication as well. Both could not have been any better. Everything flowed, how they showed us with video on how to do certain things, always keeping us updated where and when things will be completed.
Are there any areas for improvement or something IT-Geeks could have done differently?
Always room for improvement. Nothing major just tightening up on certain things is all that needs to be mentioned. Yes, communication was impeccable but maybe a little more explanation with a little more detail in certain areas where things get a little more tricky. Metadata is new to us and very powerful. Just took us a little while to comprehend how it all went together. Answering each question directly I would say is helpful when there is lots going on. This was done most of the time. There were a few times we had to really comprehend the answer if there were multiple questions being asked. All in all they did an amazing job.
RATINGS
5.0
"We had an excellent experience working with IT Geeks on a complicated website move to a Shopify theme. Our communication with our project manager was extensive and always timely, professional, friendly, attentive and we are extremely pleased with the final project. We had a lot of dynamic metafield and variant metafield work that was not simple. With over 10000 SKU’s we were a bit nervous. From the get go, they fully comprehended our product and the flow of how it was all to fit together. That was impressive in and of itself and was a very important factor to making this project even possible. We are delighted and very thankful we chose IT Geeks as they were always there with us every step and we couldn’t be more happy with the final outcome. Thank you all very much for your hard work and dedication to getting this project completed on time."
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Would highly recommend them. They are professional, intelligent, very fair pricing and do amazing work. What is not to like.
Web Development for E-Commerce Company
E-Commerce DevelopmentWeb Development
Shopify
Less than $10,000
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their friendliness and quick reaction time were impressive."
Mar 29, 2024
OWNER, Van den Broeck - Nielsen
Ann Van den Broeck
Verified
Other industries
Belgium
1-10 Employees
Online Review
Verified
IT-Geeks developed and programmed a Shopify website for an e-commerce company. They helped change the menu layout, built a sidebar pop-up, and added new product pages.
IT-Geeks’ work received positive remarks from the client. The team completed the tasks quickly and on time. The client appreciated their video tutorials and swift responses. Communication was efficient via virtual meetings and email. Customers can expect a friendly team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the OWNER of Van den Broeck - Nielsen
Describe what your company does in a single sentence.
youtube videos, poster store, skincare line
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Program my shopify website
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Good value for cost
Other
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I needed custom programming to optimize my shopify website, to change the menu layout, have a side bar pop up when clicking a menu bar item, add a page with examples that are clickable and also lead to the products for sale on the picture etc... They were very receptive of any changes I asked for and did it fast aswell! Very friendly and open in their communication. Would highly recommend.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
they have done all the changes to my website I asked for. Made a whole art wall page with art wall example I can upload. When pressing an art wall, it leads to another page with the art wall and all the posters in the picture that are clickable to purchase right there. They updated thetop menu how I wanted to , as well as make a side menu bar pop up.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
work fast, responded to any changesI wanted or things I didnt understand. They replied by email aswell as sending me video tutorials so I could easily see what to do.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their friendliness and quick reaction time were impressive. Could do all the changes I wanted.
Are there any areas for improvement or something IT-Geeks could have done differently?
not that I can think off.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Shoe Retail Company
E-Commerce DevelopmentWeb Design
Shopify
Confidential
June 2023 - Jan. 2024
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"What I found most impressive about this company was how eager they were to make sure that you were happy."
Jan 29, 2024
Internet Sales Manager, I Love Shoe Deals
Scott Walker
Verified
Retail
Los Angeles, California
1-10 Employees
Online Review
Verified
IT-Geeks designed and developed an online e-commerce and retail store for a shoe retail company. They helped set up hundreds of products to be sold online.
IT-Geeks successfully delivered a professional-looking website, allowing the company to scale up and reach more customers online. The team maintained open communication lines and completed tasks on time. Their eagerness to offer customer satisfaction was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Internet Sales Manager of I Love Shoe Deals
Describe what your company does in a single sentence.
We are a online shoe retail company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Design and Create a new website
create an online e-commerce and retail store
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We were looking for a company to work with that could help design and bring our new company website to fruition and we were pleasantly surprised by the work that IT GEEKS did for us. They built that sight on Shopify for us setting up hundreds of products to be sold through our ecommerce store.
It was a very complex project with many moving parts of building a retail store website from scratch and throughout the whole experience they were very communicative and responsive to our calls, feed back and questions. They were able to deliver a professional looking website that has the ability to scale up as we scale up.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We went from having no website presence of our own to having a complete store now that makes us very excited to see how the future shapes up and how we may be able to reach more customers through soical media and other non-traditonal media.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I worked with a couple of guys who I would say broke theproject up into two halves and each did their piece masterfully. Both kept great communication lines up and both delivered on the tasks at hand needed to design, implement and complete the project.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive about this company was how eager they were to make sure that you were happy and that your needs were being met. They had much patience and were keen on giving good advice especially if you were not sure on a certain area of expertice. They really were personable and made you feellike you were working with a great teammate.
Are there any areas for improvement or something IT-Geeks could have done differently?
I really can't recall anything that egregious that warrants bringing up here to cast them in any sort of bad light at all.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"They do everything you'll need when it comes to getting your ecommerce site up and going.
Website Design Services for Consumer Product Company
E-Commerce DevelopmentWeb Design
Shopify
Less than $10,000
September 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They listened carefully to each of my needs and adjusted with me as necessary."
Dec 6, 2023
Head of Direct to Consumer, Be Home, Inc.
Aaron Hoey
Verified
Other industries
San Pablo, California
11-50 Employees
Online Review
Verified
IT-Geeks was hired by a consumer product company for website design services. Following a new Shopify theme, the client wanted to revamp their UX and provided specific requirements for the project.
IT-Geeks completed tasks on time and worked with the expected quality. They listened to the client's objectives and worked towards achieving them. A collaborative partner, they communicated with the client via email and a messaging app. Overall, they went above and beyond to prioritize the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Direct to Consumer of Be Home, Inc.
Describe what your company does in a single sentence.
Designing beautiful, ethically sourced home goods from around the world for over 15 years.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Site Design Work
SOLUTION
How did you find IT-Geeks?
Online Search
Shopify Recommended Developers
Why did you select IT-Geeks over others?
High ratings
Good value for cost
Strong Communication
Describe the scope of work in detail. Please include a summary of key deliverables.
Below is the scope of UX changes we needed made to our code within our new Shopify theme. IT-Geeks delivered everything quickly and ahead of time. They are strong communicators and they always ensure the final product is exactly as I wished for before they wrap up their work. They are not afraid to continue to go back and get it perfect before they complete everything. I appreciate that.
Ensure that the top navigation bar remains sticky in the header without converting to the mobile header while scrolling.
The top navigation bar will now smoothly collapse to the mobile header as soon as it can no longer support a single row, providing a more responsive user experience.
The "Four Easy Payments with Shop Pay" section will be relocated below the product description copy block on the product page.
The image thumbnails will be moved to the left side of the main image vertically, aligning with the current theme's layout.
We will incorporate your custom fonts throughout the entire site, following the copy headline and paragraph sizes from your existing site for consistent font usage.
The "Powered by Shopify" attribution in all footers will be removed to create a clean and branded footer design.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of each task as outlined.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered their work quickly and on time. They listened carefully to each of my needs and adjusted with me as necessary.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
Combination of their string communication skills, ability to work fast, they treat me like I am a priority.
Are there any areas for improvement or something IT-Geeks could have done differently?
None that I can think of. I am very satisfied.
RATINGS
5.0
"For all reasons listed above."
Quality
5.0
Service & Deliverables
"Each point in the scope of work is executed perfectly."
Schedule
5.0
On time / deadlines
"They deliver work on time or early."
Cost
5.0
Value / within estimates
"Their pricing is fair for their work."
Willing to Refer
5.0
NPS
"I have used them many times now and have always been very pleased with their speed and quality of work.
IT Support & Website Maintenance for Pet Supplements Company
IT Managed Services
Help deskOther IT managed servicesWebsite Maintenance
$10,000 to $49,999
Oct. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Their communication is their biggest strength.”
Nov 30, 2023
Director Sales & Marketing, Pet Supplements Company
Anonymous
Verified
Consumer products & services
Los Angeles, California
11-50 Employees
Phone Interview
Verified
IT-Geeks provides IT support services for a premium pet supplements manufacturer. The team handles everything from the client’s website maintenance needs to technical support.
Thanks to IT-Geeks, the client has seen decreased downtimes and increased speed. The team has exceeded the client’s expectations and manages the engagement effectively. They complete tasks on time and within budget, and they communicate well with the client. Overall, the partnership is a success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I’m the director of sales and marketing for a company that makes premium health supplements for dogs.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with IT-Geeks? We hired IT-Geeks to provide us with IT support.
SOLUTION
What was the scope of their involvement? IT-Geeks helps us with everything from website maintenance to technical support. They’re only maintaining our website for now, but we might ask them to create a new one. What is the team composition? I coordinate with Tom (Account Representative), who has a team behind him. I talk to him directly, and he hands off tasks to his team. How did you come to work with IT-Geeks? We found IT-Geeks through Google. How much have you invested with them? We’ve spent around $18,000. What is the status of this engagement? The engagement started in October 2022, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement? We’ve seen a decrease in downtime and an increase in speed. Overall, IT-Geeks has provided us with a perfect experience. They’ve exceeded my expectations. How did IT-Geeks perform from a project management standpoint? IT-Geeks delivers tasks on time and within budget, and they communicate well with us. For tools, we use phone calls and emails. What did you find most impressive about them? Their communication is their biggest strength. Are there any areas they could improve? No, there aren’t any. Do you have any advice for potential customers? Treat them as your own IT support team, and all your expectations will be met.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-40 of
387 Reviews
Packages we offer:
Mobile Application Development Packages - IT-Geeks
Small
Best for Local Companies and Startups
$20,000
/total
Native App
Testing
Social Media Integration
Product/Service Description Page
Shopping Cart
3
month
delivery
Medium
Best for Small Scale Companies
$35,000
/total
Hybrid App
Native App
Payment Gateway integration
Testing
Social Media Integration
6
month
delivery
Large
Best for Global Brands and big companies
$50,000
/total
Hybrid App
Native App
Payment Gateway integration
Testing
Social Media Integration
6
month
delivery
Features
Small
$20,000
/total
Medium
$35,000
/total
Large
$50,000
/total
Hybrid App
–
Native App
Payment Gateway integration
–
Testing
Social Media Integration
Product/Service Description Page
Shopping Cart
Push Notifications
Upload to App Store
Map Integration
–
Email Integration
Analytics
–
Call & SMS Integration
–
–
Admin Panel
–
–
Small
$20,000
/total
Hybrid App
–
Native App
Payment Gateway integration
–
Testing
Social Media Integration
Product/Service Description Page
Shopping Cart
Push Notifications
Upload to App Store
Map Integration
–
Email Integration
Analytics
–
Call & SMS Integration
–
Admin Panel
–
Medium
$35,000
/total
Hybrid App
Native App
Payment Gateway integration
Testing
Social Media Integration
Product/Service Description Page
Shopping Cart
Push Notifications
Upload to App Store
Map Integration
Email Integration
Analytics
Call & SMS Integration
–
Admin Panel
–
Large
$50,000
/total
Hybrid App
Native App
Payment Gateway integration
Testing
Social Media Integration
Product/Service Description Page
Shopping Cart
Push Notifications
Upload to App Store
Map Integration
Email Integration
Analytics
Call & SMS Integration
Admin Panel
Shopify Website Design and Development
IT-Geeks offers different Shopify Services for your store. Get your store ready from the leading Experts in the industry. It includes:
- Shopify Store Setup
- Shopify Store Redesign
- Shopify Store Migration
- Headless eCommerce
Small
Store Setup on a basis of a theme
$10,000
/total
Design: On the basis of a Theme
Navigation Menu Setup: Basic Navigation Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
60
day
delivery
Medium
Store Setup on a basis of a theme + Custom Changes
$20,000
/total
Design: Custom changes on Theme
Navigation Menu Setup: Mega Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
90
day
delivery
Large
Custom Store Design + Setup with Mockups
$30,000
/total
Design: On the basis of Mockups
Navigation Menu Setup: Mega Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
120
day
delivery
Features
Small
$10,000
/total
Medium
$20,000
/total
Large
$30,000
/total
Design
On the basis of a Theme
Custom changes on Theme
On the basis of Mockups
Navigation Menu Setup
Basic Navigation Menu
Mega Menu
Mega Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
Product Upload
100
500
1000
SEO Friendly
Free Support
30 Days
30 Days
30 Days
Headless eCommerce
–
Small
$10,000
/total
Design
On the basis of a Theme
Navigation Menu Setup
Basic Navigation Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
Product Upload
100
SEO Friendly
Free Support
30 Days
Headless eCommerce
–
Medium
$20,000
/total
Design
Custom changes on Theme
Navigation Menu Setup
Mega Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
Product Upload
500
SEO Friendly
Free Support
30 Days
Headless eCommerce
Large
$30,000
/total
Design
On the basis of Mockups
Navigation Menu Setup
Mega Menu
Responsive Website
Payment Gateway Setup
Shipping Configuration
Product Upload
1000
SEO Friendly
Free Support
30 Days
Headless eCommerce
Premier Verified means Clutch independently confirmed IT-Geeks is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 254 verified client reviews averaging 5.0 stars.
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