Instant Solutions Lab

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Speak Your Menu, a restaurant company. We offer an interactive training platform that turns restaurant menus into easy-to-learn lessons, helping staff quickly master dish details, wine knowledge, and upselling while providing managers with real-time training insights.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Instant Solutions Lab?

We needed help building our interactive restaurant training platform.

SOLUTION

What was the scope of their involvement?

Instant Solutions Lab has built 100% of our platform, including the backend, frontend, and hosting. I look to this team to give me suggestions on the best way to move forward with our tech stack and safeguard our development time. The team has delivered features such as authentication, role-based permissions, data entry, network speed, hosting reliability, and scaling.

What is the team composition?

We've worked with 2–5 teammates from Instant Solutions Lab.

How did you come to work with Instant Solutions Lab?

We found them on Upwork. Instant Solutions Lab took the time to understand my tech stack and what I was trying to accomplish. The team was willing to build this project the way I wanted and believed in my goal.

How much have you invested with them?

We've spent around $50,000.

What is the status of this engagement?

We started working together in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Instant Solutions Lab has fulfilled all of my requirements to 100% of my expectations. The team has ensured that our load speeds are great from the start. I've spent a lot of time working on the network speeds of each page and making sure that the user flow would function. Now, the speed is unnoticeable for the user, and there's no lag.

How did Instant Solutions Lab perform from a project management standpoint?

Instant Solutions Lab has accurately hit each milestone and deliverable along the way of this project. We communicate via virtual meetings.

What did you find most impressive about them?

Instant Solutions Lab has understood the complexities of the project that I'm trying to build and what I'm trying to deliver to the user. I trust their expertise in understanding how to deliver this project in the timeframe that I'm looking for. I work extremely well with the whole Instant Solutions Lab development team.

Are there any areas they could improve?

I can't think of anything for Instant Solutions Lab to improve.

BACKGROUND

Please describe your company and position.

I am the Owner of River City Gutters

Describe what your company does in a single sentence.

Seamless gutters

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Instant Solutions Lab to accomplish?

• Create our own custom software to solve communication with customers

SOLUTION

How did you find Instant Solutions Lab?

we worked with Mohsen and his group before.

Why did you select Instant Solutions Lab over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Previous success.

How many teammates from Instant Solutions Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

we set out to the design software to communicate with our customers automatically throughout the day to update them with delivery times among other key features

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

oh of the scope of work was successfully completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a delay in the project due to holidays and general scope of work growing or not being initially understood, but it was worth the relatively small wait

What was your primary form of communication with Instant Solutions Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a great ability to adapt.

Are there any areas for improvement or something Instant Solutions Lab could have done differently?

we like frequent communication. There's as good, but not as frequent as we would like. We got heavily involved on a daily basis, and it really springboarded the completion.