Insights Technologies

BACKGROUND

Introduce your business and what you do there?

I’m an officer for an e-commerce site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Insights Technologies?

We were looking for someone to help us develop a mobile application.

SOLUTION

What was the scope of their involvement?

We provided the core requirements to Insights Technologies, and they started with the mobile app development for iOS and Android. The app allows users to access our e-commerce platform and design and order products, like business cards, for instance.

They currently provide support for the app, such as fixing performance issues.

What is the team composition?

We work with 3–5 people; a project manager, designers, and engineers.

How did you come to work with Insights Technologies?

They were referred to us.

How much have you invested with them?

 We've spent $250,000 with them so far. 

What is the status of this engagement?

We began working together around June 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We use Google Analytics to track growth, money coming in, etc., and we’ve seen positive results since launching the application.

How did Insights Technologies perform from a project management standpoint?

They completed everything within the set timeframe. We communicate via Teams and email and have daily standups for updates. We have built good communication with them — they manage challenges on time, and we have no complaints. 

What did you find most impressive about them?

They’ve produced quality work for us at competitive prices. 

Are there any areas they could improve?

It would be great to have an onshore team that works in a similar time zone for us.

Do you have any advice for potential customers?

They’re good at development and support — I recommend working with them.

BACKGROUND

Please describe your company and your position there.

I am Director of IT company. We have offices in UK and India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Insights Technologies, and what were your goals?

Development of a blockchain based e-commerce product.

SOLUTION

How did you select Insights Technologies and what were the deciding factors?

I received their reference from another colleague. Good committed folks and very strong technical experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of e-commerce product with blockchain and cryptocurrency.

How many people from the Insight Technologies team worked with you, and what were their positions?

4, developers and project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great code quality, minimal issue resolution time and very good performance.

Describe their project management style, including communication tools and timeliness.

JIRA, trello, very fast bug fixes.

What did you find most impressive or unique about this company?

Great commitment and tryong to ensure the product quality is top notch even if it means adding more hours. They put extra effort without any costs to ensure product quality.

Are there any areas for improvement or something they could have done differently?

None that I could see, they should keep going the same way.