Indigo Unified Communications is a Scottish managed IT and communications provider with more than 25 years in business. From its headquarters at Glasgow Business Park and an office in Livingston, Indigo's team of 22 supports organisations of 10 to 500 staff across Scotland, bringing IT support, connectivity, hosted telephony, business mobiles and cyber security together under one roof. Indigo's managed IT service is delivered by a dedicated team of first, second and third line engineers, backed by consultants and a Service Delivery Manager. Every ticket receives a first response in under 30 minutes, and clients can choose from Silver, Gold, Platinum and Charity packages, with Platinum adding a 24/7 Security Operations Centre. The service runs on proven platforms including Autotask, Datto, Kaseya, IT Glue, RocketCyber and Cato Networks SASE. Beyond IT support, Indigo designs and delivers business connectivity, from leased lines to 4G/5G and satellite links that can have a remote site live within days, plus rugged devices for tough sites. Hosted telephony is available on 3CX, 8x8 and Microsoft Teams Phone, and Indigo has been a leading plan.com partner in Scotland for over a decade, supplying business mobiles to clients including Celtic FC. Indigo specialises in four sectors: construction, renewable energy, leisure and the third sector. It works with more than 50 built environment clients, leisure names such as SWG3, Falkirk Football Club and Wonderworld Group, and charities including Erskine. Security and quality are central to how Indigo operates. The company holds Cyber Essentials Plus, ISO 27001 and ISO 9001 certification, is a Microsoft Solutions Partner, has signed the Armed Forces Covenant and holds the Defence Employer Recognition Scheme Gold award. It also supports Modern Apprenticeships. More than IT support, Indigo acts as a strategic technology partner, keeping projects moving, teams connected and businesses secure
Back Office OutsourcingIT Managed ServicesUnified Communications Consulting & SI
$50,000 to $199,999
Apr. 2025 - Aug. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team jumped at our needs whenever we needed them."
Oct 19, 2026
Technology Consultant, Glasgow 2026 Commonwealth Games
Sarah Buchan
Sports
Glasgow, Scotland
51-200 Employees
Online Review
Indigo Unified Communications provided IT support for a multi-sport event platform. They established reliable backup internet connectivity within a historic building and supplied laptops, tablets, and more.
Indigo Unified Communications delivered assets on time and was highly responsive to the client's queries. The team was proactive, flexible, and solutions-focused. They went above and beyond to ensure the project's success. Their knowledge and willingness to help were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Technology Consultant of Glasgow 2026 Commonwealth Games
Describe what your company does in a single sentence.
Glasgow Commonwealth Games 2026 an international multi- sport event.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indigo Unified Communications to accomplish?
Back up internet
Provide mobiles and sims
Provide laptops and tablets
SOLUTION
How did you find Indigo Unified Communications?
Used previously on another job
Why did you select Indigo Unified Communications over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Previous work had provided us with full confidence they were up to the task
How many teammates from Indigo Unified Communications were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their key deliverables included establishing reliable backup internet connectivity within a challenging historic building, supplying essential technology equipment including laptops, tablets, mobile phones and SIM cards, and providing responsive IT support across all supplied products throughout Games time.
The team provided invaluable advice and guidance across a wide range of technology requirements, consistently demonstrating a proactive, flexible and solutions-focused approach. No challenge was ever too big or too small, and their willingness to go above and beyond made them an invaluable partner in delivering a successful Games.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They delivered assets on time, responded to any queries the team had, provided knowledge at the drop of a hat which made for a successful Games!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team jumped at our needs whenever we needed them. They understood our mammoth task in our short time frame which made for very smooth working.
What was your primary form of communication with Indigo Unified Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
Till the very end, each and every one of Indigo went above and beyond, right until the when the last whistle was blown. Ho early can't thank them enough.
Are there any areas for improvement or something Indigo Unified Communications could have done differently?
Nothing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Wouldn't hesitate to refer and to use them again!
Showing 1-1 of
1 Reviews
Locations (1)
Indigo House, 291 Springhill Parkway, Glasgow Business ParkGlasgow, ScotlandG69 6GA
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