inCode Systems

BACKGROUND

Please describe your company and position.

I am the Owner of Marching Monk

Describe what your company does in a single sentence.

Marching Monk provides marching band music and design services to help band directors put on a stress-free, award-winning show that gives their students a chance to shine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire inCode Systems to accomplish?

Development of a website that would showcase our music catalog and design services.

SOLUTION

How did you find inCode Systems?

Online Search

Why did you select inCode Systems over others?

• Pricing fit our budget
• Good value for cost
• Quality of Previous Projects

How many teammates from inCode Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work

• UI/UX design for all pages and email layout 
• Web Development: customization and optimization of front and back-end 
• Special feature: Music Catalog 
• Implementation of E-commerce digital products 
• CRM Integration 

Key Deliverables: 

• UX/UI Design 
• WordPress deployment, optimisation and template implementation 
• Custom Music Catalog development 
• CRM forms integration 
• Quick purchase solution implementation 
• Q/A Testing & improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project Estimate vs. Actual Cost: the project came in slightly over budget, but this was due to unforeseen complications and additional requests that deviated from the project's original scope. Website Design and User Experience: Made a significantly improved design compared to our previous current website's design. 

The overall look and feel created a more user-friendly and intuitive experience. Communication-weekly updates and discussions kept the project moving forward and on track.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery of the project took place within the designated and agreed-upon timeframe. Even with modifications to the project's original scope, there were minimal delays; and this can be attributed their understanding of our needs and to best implement our requests.

What was your primary form of communication with inCode Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

inCode Systems worked closely with us throughout the project while developing and implementing reliable IT solutions to tackle our unique business problems.

Are there any areas for improvement or something inCode Systems could have done differently?

Overall, the project was a huge success. As with all projects, slight modifications may need to be made-inCode handled these needs in a timely manner with minimal delay to the completion of the project.

BACKGROUND

Please describe your company and your position there.

Gencor is an ingredient supplier. We are a global company and supply dietary supplement, food, and beverage manufacturers with functional and clean, clinically studied ingredients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire inCode Systems, and what were your goals?

We wanted to create a live digital experience for our sale team to use at Trade Shows. The site was created to navigate through our many ingredients, their benefits and clinical studies.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor based on price, experience and the speed at which they could complete the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few meetings to discuss what we needed and how we envisioned the project. The Incode-systems team delivered a proposal and, once agreed to, their team set off and delivered mock-ups and wireframes for our site. After a few meetings, and changes, their team designed and developed a WordPress site. Which is were very happy with!

How many people from the vendor's team worked with you, and what were their positions?

A project manager and a developer/designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of the sales staff and the management team reviewed and used the digital site at our Trade Show in October and they were all very happy with it.

Describe their project management style, including communication tools and timeliness.

The communication was timely and effective. Every deadline was met throughout the project.

What did you find most impressive or unique about this company?

They were very professional, went out of their way to help with ideas, and accommodated our demands.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to mind.