Inclind is a web design and development agency with over 25 years of experience helping organizations that rely on their websites to succeed. Since 1999, we have partnered with small marketing and communications teams in utilities, energy, non-profits, membership associations, healthcare, and government to create websites that work well, grow with your needs, and support your goals.
We focus on WordPress and Drupal, bringing hands-on experience with the platforms our clients use most. Our team handles everything from design and development to accessibility, integrations, DevOps, and ongoing support.
Most of our clients are small teams of 1 to 5 people with complex digital needs but not enough in-house resources. We become a long-term partner, not just a one-time vendor. Many of our clients have worked with us for five, ten, or even fifteen years.
We use our ICBM process - Investigate, Create, Build, Measure for every project. This approach keeps us focused on your users, your goals, and the results you can measure.
We manage every stage, from discovery and design to development, launch, and ongoing improvements. Our support plans help keep your site secure, accessible, and growing well after launch.
If your team is stretched, your CMS is slowing you down, or your website no longer shows what your organization is all about, let’s chat.
Inclind's project costs range from $10,000 to over $250,000, with clients noting high value for money. Services include website development and maintenance, with a focus on responsive design and user experience. Clients report satisfaction with communication and project management throughout engagements.
While Inclind is praised for their work, some clients note potential challenges in scaling resources to meet increasing demand. This suggests a need for Inclind to expand their team or improve resource management to handle more projects simultaneously.
Strong Client Relationships
Inclind develops strong, long-term relationships with clients, often resulting in repeat business. Their personalized service and commitment to understanding client needs foster trust and collaboration, making them a preferred partner.
High-Quality Work and Attention to Detail
Inclind is commended for their high-quality work and meticulous attention to detail. Clients appreciate their dedication to delivering projects that align with the client's vision and requirements, often exceeding expectations.
Effective Custom Solutions
Inclind is adept at delivering tailored solutions that meet specific client needs. Their ability to create custom features, like e-commerce integrations and user-friendly interfaces, is highly valued by clients who report improved functionality and user experience.
High Client Satisfaction Despite Minor Issues
Overall, clients express high satisfaction with Inclind's services, noting minor issues like occasional invoicing glitches or the need for more WordPress training. These are minor compared to the overall positive experience and results delivered by Inclind.
Strong Project Management Skills
Inclind is recognized for their methodical approach to project management, utilizing tools like storyboards and Trello. They ensure clear communication and maintain timelines, leading to smooth project execution and client satisfaction.
"They really listened to what I wanted and delivered a spectacular product."
Oct 30, 2019
President, Obesity Clinic
Anonymous
Verified
Other industries
Dallas, Texas
1-10 Employees
Online Review
Verified
Inclind redid the website of an obesity clinic. The team was responsible for the design and development of the site.
While the site has only been live for four weeks, the traffic has increased fourfold compared to the last year. Inclind follows the requirements of the client to deliver a quality product that best fits their needs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Registered Dietitian and president of CranioNutrition, LLC which specializes in hypothalamic obesity.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Inclind?
To redo my website
What were your goals for this project?
To get more traffic, to be able to sell digital products.
SOLUTION
How did you select this vendor?
I heard good things about them.
Describe the project in detail.
Once I hired them, I had several virtual meetings and phone calls with the web designer to plan my site, to discuss the progress of the site, to make corrections and changes. The entire project was completed within a few weeks.
What was the team composition?
Sale rep, web designer, web developers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The new site has only been live for 4 weeks, but visitors to my site went from approximately 100 visitors last October to 400 visitors this October.
How effective was the workflow between your team and theirs?
Very effective. Web designer was always available to answer questions and make changes quickly as needed.
What did you find most impressive about this company?
They really listened to what I wanted and delivered a spectacular product. It has allowed me to take my business to the next level and it was incredibly easy on my end.
Are there any areas for improvement?
Not that I can think of.
RATINGS
5.0
"Great job!"
Quality
5.0
Service & Deliverables
"They did exactly what I hired them to do, and they did it quickly and effectively."
Schedule
5.0
On time / deadlines
"Never an issue. They were always able to accommodate my schedule."
Cost
5.0
Value / within estimates
"I was given a very fair quote."
Willing to Refer
5.0
NPS
"Yes, I am a very satisfied customer and my site looks amazing and has the capability to do things I couldn't have done on my own.
Showing 21-21 of
21 Reviews
Our Story
Inclind started in 1999 in a University of Delaware dorm room. Founder Shaun Tyndall skipped a $15,000 domain and spent $15 instead. That decision still shapes how we work: practical, straightforward, and focused on value.
Today, we are a remote team of communicators, designers, and developers who believe good websites come from strong partnerships. We show up as an extension of your team and stay for the long run.
What Sets Us Apart
25 Years of Focused Experience
We have spent over 25 years working exclusively in WordPress and Drupal. That focus means fewer surprises, faster solutions, and a team that already knows the challenges your platform presents before the project begins.
Partners, Not One-Time Vendors
Many of our clients have worked with us for 5, 10, or 15 years. We learn your goals, your team, and your systems, then stay involved long after launch to keep your site secure, growing, and working the way it should.
Built for Small Marketing Teams
We work best with teams of 1 to 5 people who need more than they can handle on their own. We step in as an extension of your team, covering design, development, accessibility, integrations, and ongoing support without adding to your workload.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
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