IMBD Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Indian Plaza

Describe what your company does in a single sentence.

We offer an authentic, premium Indian fine-dining experience, catering to food enthusiasts, families, and corporate gatherings looking for high-quality culinary spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Maximize physical dine-in foot traffic and local table reservations, specifically targetting weekend rushes and corporate luncheons.
• Optimize our Google Maps profile and implement hyper-local SEO to dominate high-intent keywords like "best Indian restaurant near me.
• Stabilize and drive reliable customer walk-ins during traditionally slow, off-peak afternoon weekdays.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

Pricing fit our budget

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMBD Agency designed an end-to-end local growth and conversion framework. The project scope involved complete Google Business Profile (GBP) restructuring, local citation building, localized keyword optimization, and highly targeted, radius-based Google Search and Display Ads. On social media, they handled creative video execution highlighting our signature dishes, ambiance, and customer experience. Key deliverables included optimized local landing pages, geo-targeted ad asset groups, a 90-day food-vlog/reel strategy, and a structured monthly localized keyword tracking matrix.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The operational execution has been outstanding. Following the optimization of our Google Maps profile and the launch of radius-targeted Google Ads, our digital search visibility grew substantially, leading to a 38% increase in overall 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekends are consistently booked out, and our off-peak weekday afternoon hours are now 28% busier than our historical baseline, with diners explicitly mentioning they navigated to us directly via Google Maps.

What was your primary form of communication with IMBD Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their execution is highly transparent and agile. The team managed deliverables using Trello for visual approvals and maintained daily synchronization via a dedicated WhatsApp business group. Communication was seamless, and deadlines for seasonal menu promotions or weekend-specific campaign shifts were met with clockwork precision.

Are there any areas for improvement or something IMBD Agency could have done differently?

What genuinely sets IMBD Agency apart from typical creative agencies in Dhaka is that they do not hide behind meaningless vanity metrics like "likes" or "page shares." They act like an investment-minded growth partner whose primary North Star metric is actual store revenue and physical restaurant sales. They understand the concrete mechanics of converting a digital click into a physical diner at a table.

BACKGROUND

Please describe your company and position.

I am the Manager of FreshKart Agro Mart

Describe what your company does in a single sentence.

We provide online grocery delivery service in Dhaka city.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Launch an easy-to-use e-commerce website
• Increase online orders
• Improve Facebook ad sales

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency developed our Shopify store and managed performance marketing campaigns. They added product categories, payment gateway integration, and delivery setup. Their marketing team handled Facebook campaigns and retargeting ads. They also tracked abandoned carts and optimized sales funnels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Online orders increased by 67%
• ROAS improved to 4.2x
• Cart abandonment reduced significantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WhatsApp, Google meet, and weekly calls.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a very organized workflow and fast problem-solving.
Are there any areas for improvement or something IMBD Agency could have done differently?

Payment gateway integration took a few extra days because of technical verification issues. Their developers coordinated directly with the provider and solved it smoothly.

BACKGROUND

Please describe your company and position.

I am the Manager of Shobuj Harvest Agro

Describe what your company does in a single sentence.

We distribute seeds, fertilizer products, and farming tools nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Develop a modern distributor portal
• Automate inventory tracking
• Improve order processing speed

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency developed a business website and integrated ERP features for dealer management. They created inventory tracking modules, invoice systems, and distributor login dashboards. The project also included mobile optimization and training sessions for our office staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Order processing time reduced nearly 45%. Inventory mistakes also dropped significantly after automation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekly Zoom calls and WhatsApp support.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical team explained complicated systems in simple language and supported our staff properly during onboarding.

Are there any areas for improvement or something IMBD Agency could have done differently?

ERP testing phase took almost 2 extra weeks because some distributor accounts faced login sync problems, but their developers solved it carefully before launch.

BACKGROUND

Please describe your company and position.

I am the Manager of Dhaka Smile Point

Describe what your company does in a single sentence.

We provide dental treatments including braces, implants, and cosmetic dentistry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Build a professional mobile-friendly website
• Increase patient appointments from Facebook
• Improve clinic branding online

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency redesigned our full website with appointment features and mobile responsiveness.

They also managed Facebook and Instagram content, created promotional graphics, and

handled paid campaigns for dental services. Their creative team also arranged photo shoots

inside the clinic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Appointment bookings increased around 55% in 3 months. Facebook engagement became

much higher compared to previous campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication through WhatsApp groups and regular phone discussions.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood healthcare branding properly and maintained professional communication with our team.

Are there any areas for improvement or something IMBD Agency could have done differently?

We needed 3 rounds of homepage design revisions before final approval, but they patiently

updated everything without extra hassle.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of BrightNook Realty Hub

Describe what your company does in a single sentence.

We work in residential apartment sales and property rentals in Dhaka and Chattogram. Before

hiring them, most of our leads were coming only from Facebook.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Improve Google ranking for property-related keywords

SOLUTION

How did you find IMBD Agency?

Referral

Why did you select IMBD Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work in residential apartment sales and property rentals in Dhaka and Chattogram. Before

hiring them, most of our leads were coming only from Facebook.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic traffic increased around 68% within 4 months. Monthly property inquiries almost

doubled compared to before. Some keywords reached the first page on Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mostly WhatsApp calls, Zoom meetings, and monthly reporting sheets.

What was your primary form of communication with IMBD Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication style was simple and practical. They explained SEO in easy language and gave realistic timelines instead of overpromising.

Are there any areas for improvement or something IMBD Agency could have done differently?

SEO results took nearly 2 months before we saw noticeable ROI, but they stayed patient and

adjusted the strategy properly after reviewing keyword performance.

BACKGROUND

Please describe your company and position.

I am the Manager of Bin Mahmud

Describe what your company does in a single sentence.

Bin Mahmud is an established clothing brand delivering premium-quality, tailored fashion items directly to consumers across Bangladesh.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Upgrade our brand's visual identity through high-end, color-accurate product photography and fashion videography.
• Address poor historical conversion rates by building substantial online credibility and trust around our product quality
• Drive targeted social commerce campaigns to capture high-intent buyers and boost overall monthly revenue.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from IMBD Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMBD Agency took full ownership of the end-to-end Social Media Marketing architecture for Bin Mahmud. The scope entailed orchestrating high-end clothing catalog shoots, creating narrative-driven short-form Reels/videos, professional graphics editing, and executing conversion-optimized ad campaigns. 
Deliverables included a structured monthly fashion content layout, 16+ highly polished lifestyle graphic templates, and 4-6 premium product-showcase videos capturing fine fabric texture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The strategic overhaul yielded incredibly positive results. Post-launch, the premium presentation of our seasonal collections completely altered consumer perception, resulting in a 45% increase in direct-purchase inquiries. This massive influx of high-intent buyers translated into a substantial, documented growth in overall revenue compared to previous agency implementations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They handle operations seamlessly, mimicking an internal business branch. The communication was highly responsive, conducted smoothly via dedicated WhatsApp workgroups and shared visual boards for design sign-offs. Deadlines were strictly honored, ensuring our dynamic product launches lined up perfectly with our supply chain timeline.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their photography, video execution, and absolute color accuracy in design are spectacular. As a clothing brand, we historically suffered because camera sensor distortion or bad editing made fabric colors differ heavily from the actual physical product. IMBD's production team handled color correction flawlessly. Beyond that, they operate like a proactive internal team, regularly brainstorming real sales strategies rather than acting like a detached external vendor.

Are there any areas for improvement or something IMBD Agency could have done differently?

The output and execution are excellent. However, as an area of minor improvement, it would be immensely helpful if their strategy team provided bi-weekly video consultation calls instead of a single monthly review to help map out and adapt to fast-changing local fashion trends even quicker.

BACKGROUND

Please describe your company and position.

I am the Manager of JVCO

Describe what your company does in a single sentence.

JVCO is a TV and consumer electronics business focused on delivering modern entertainment solutions for customers in Bangladesh and international markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Increase brand awareness and engagement across social media platforms for JVCO’s TV and electronics products.
• Generate more customer inquiries and sales opportunities through targeted digital marketing campaigns.
• Build a stronger and more professional online presence that reflects the quality and positioning of the JVCO brand.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from IMBD Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with IMBD Agency to handle our social media marketing operations and improve our digital branding strategy. 
Their scope of work included: 

• Facebook and Instagram page management
• Content strategy development for electronics and TV products 
• Designing promotional graphics, banners, and campaign creatives
• Video content planning for product awareness campaigns
• Paid advertising campaign setup and optimization
• Audience targeting and retargeting campaigns
• Product launch campaign management
• Engagement monitoring and community management
• Monthly analytics reporting and performance reviews.

The project was managed as an ongoing SMM partnership focused on both brand awareness and customer acquisition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with IMBD Agency delivered noticeable improvements in our online marketing performance: Social media reach increased by more than 340% within the first few months Customer inquiries through Facebook and Instagram increased by approximately 57% Engagement rates on product campaigns improved nearly 4x Video-based promotional content generated significantly higher audience interaction Paid advertising campaigns achieved better conversion performance at lower acquisition costs Brand recognition improved during seasonal and promotional campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team maintained a structured workflow and delivered campaigns according to schedule. Communication was smooth through WhatsApp, Zoom meetings, email, and Messenger. Campaign reports and creative approvals were managed professionally, and the team remained responsive whenever urgent promotional activities or campaign changes were required. They also provided regular strategy suggestions based on campaign performance and audience insights.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine creative content with data-driven marketing strategies. IMBD Agency understood how to market consumer electronics products effectively and tailored the campaigns based on audience behavior and trends. Their team was proactive, creative, and highly supportive throughout the project. Unlike many agencies that only focus on posting content, they focused on actual engagement, conversions, and long-term brand positioning.

Are there any areas for improvement or something IMBD Agency could have done differently?

One area they could further improve would be providing more in-depth international market trend insights for electronics branding campaigns. Overall, however, the experience was highly positive and professional.

BACKGROUND

Please describe your company and position.

I am the General Manager of a fashion company.

Describe what your company does in a single sentence.

We design and manufacture contemporary lifestyle apparel and high-quality fashion wear for retail consumers online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Upgrade the visual presentation of our apparel collections with high-precision product detailing and professional aesthetic alignment.
• Increase the direct-to-consumer (DTC) sales conversion rate for incoming customer queries in our social media inboxes.
• Build structural trust around our clothing lines, prompting higher overall order volumes and premium brand placement.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

High ratings

How many teammates from IMBD Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMBD Agency assumed total management of our Social Media Marketing (VSMM) ecosystem. The scope encompassed planning and executing seasonal fashion content creation, high-end lookbook photography, cinematic product videography/Reels, targeted ad setup, and community management. Deliverables included 20+ bespoke graphic and text layouts monthly, 6 high-conversion video assets highlighting fabric and stitch quality, and a data-backed conversion campaign layout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The immediate impact manifested directly in our conversion metrics. Previously, we struggled significantly to close deals within the chat inbox, but after launching their premium creatives, we witnessed a substantial 35% lift in checkout conversion rates. Higher order volumes followed quickly, fueled by a wave of positive customer feedback explicitly praising the fabric quality and detailing showcased in the ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their workflow is incredibly agile and transparent. Communication was primarily channeled through active WhatsApp groups and structured content review sheets. They respect deadlines flawlessly and show elite responsiveness when adjustments are required to align with changing inventory or flash seasonal sales.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What blew us away was their seamless creative alignment. Usually, creative agencies take weeks to grasp a clothing line's specific aesthetic requirements and brand identity, but IMBD Agency's team locked into our design language right from the very first week. Their content showcases intricate product details with high-precision clarity that genuinely moves the needle for apparel sales.

Are there any areas for improvement or something IMBD Agency could have done differently?

While their campaign execution is flawless, it would be great if they integrated automated chat-funnel architecture suggestions earlier into the onboarding strategy. Their campaigns drove a massive spike in message volume, and establishing a chat bot framework right away would help streamline the initial load.

BACKGROUND

Please describe your company and position.

I am the Manger of Femina Flaunt by Sabina

Describe what your company does in a single sentence.

Femina Flaunt by Sabina is a premium beauty and skincare clinic specializing in high-end treatments like Bridal Makeup, Exosome Therapy, and Glutathione IV Therapy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• To transition from basic "boosting" to a structured, premium digital marketing strategy.
• To scale monthly bookings for high-ticket skin treatments and bridal services.
• To build a strong, professional brand presence on Facebook and Instagram that reflects our luxury clinic status.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IMBD Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This agency managed our full scale business bilingual content creation and festive campaign strategies. They also handled targeted ad management and compliance for our specialised treatment catagories. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The numbers speak for themselves-our page reach increased by 400%, and engagement grew by 350% in just three months. We now average over 50 new bookings monthly for our core services, and sales for our IV therapy treatments have grown 2.5x.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are incredibly organized. Communication was seamless through WhatsApp and email. They are very responsive to feedback and always ensured that campaign scripts and visuals were ready well before our seasonal deadlines.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how IMBD Agency Ltd handled an initial challenge. Early on, some of the ad creatives weren't perfectly aligned with our luxury aesthetic. Instead of pushing back, they immediately took ownership, pivoted their design approach, and came back with a stunning premium look that doubled our engagement. Seeing them work so hard to fix a minor issue proved they are truly dedicated to our success.

Are there any areas for improvement or something IMBD Agency could have done differently?

Honestly, nothing major. There was a tiny bump at the very beginning regarding design tweaks, but they resolved it faster than expected, so I have no complaints at all.

BACKGROUND

Please describe your company and position.

I am the Manager

Describe what your company does in a single sentence.

Develops secure, nature-integrated living spaces and high-end resort facilities in Manikganj, Bangladesh.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMBD Agency to accomplish?

• Increase high-intent lead generation for residential plots and resort memberships.
• Establish a "Trusted Developer" brand identity through emotional storytelling.
• Optimize our web presence to convert organic search traffic into physical site visits.

SOLUTION

How did you find IMBD Agency?

Online Search

Why did you select IMBD Agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IMBD Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMBD Agency handled our end-to-end digital footprint. This included a full website optimization , social media management across Facebook and Instagram, and the creation of "Family & Future" themed creative campaigns. Deliverables included a monthly content calendar, high-conversion ad creatives, a revamped CTA-driven website, and keyword-rich blog content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with them, our website traffic has surged by 70%. More importantly, we’ve seen a 50% increase in qualified leads and a 30% growth in direct sales, surpassing our initial annual projections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their workflow is exceptionally organized. We primarily used WhatsApp and Zoom for quick syncs and monthly reporting. They are highly responsive; even with the complexities of real estate marketing, they hit every deadline for our campaign launches.

What was your primary form of communication with IMBD Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to pivot from generic marketing to emotional, family-focused storytelling is the game-changer. They didn't just sell "land"; they sold "future security," which resonated deeply with our target demographic.

Are there any areas for improvement or something IMBD Agency could have done differently?

Although the overall experience was exceptionally positive, the addition of more comprehensive competitor analysis reports during the campaign planning stage would be a valuable enhancement.