IMBD Agency

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Bangladesh Scenic Tours, a local tour operator in Bangladesh.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IMBD Agency?

I needed a company who could help me rebuild my website.

SOLUTION

What was the scope of their involvement?

IMBD Agency rebuilt my website, focusing specifically on the UI design in the process. They used a template especially for the blog. Currently, the team is handling my digital marketing and SEO.

What is the team composition?

I work with primarily three people: the CEO, a UI designer, and SEO specialist. They’ve also provided other teams that work with motion and video graphics.

How did you come to work with IMBD Agency?

I found them through a Google search and reached out. The CEO met with me and, after a long discussion, I decided they would be a good fit for the project.

How much have you invested with them?

We’ve spent $800 so far.

What is the status of this engagement?

We started working together in October 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IMBD Agency is extremely professional. I’m happy with the services they’ve provided my business. In the future, I’d like to hire them to develop my new blog and create content. I enjoy working with them very much.

How did IMBD Agency perform from a project management standpoint?

Their project management style is excellent. They accomplish exactly what I want from our projects, and they have a very skilled team. 

What did you find most impressive about them?

Their communication and time management have really stood out. There are aspects of the project I’ve wanted to be completed in a short time span, and they’ll usually finish early.

Are there any areas they could improve?

There’s nothing I’d have them improve. Before working with them, I was cheated twice. I wouldn’t want to work with any company other than IMBD Agency.

Do you have any advice for potential customers?

Be clear about what you want them to do. It’s best to have a clear vision and mission.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Bangladesh Unbound, a tour company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IMBD Agency?

We needed someone to develop a new website for us.

SOLUTION

What was the scope of their involvement?

IMBD Agency handled our web design and development efforts. They helped us with SEO, content development, copywriting, graphical interface work, landing-page designs, and more. Right now, about 80% of the website is complete. The remaining work is on my end. Once I finalize my part, they’ll make the platform live.

They built our online payment gateway as well as created my company’s logo and an advertising video. Their team is also managing our Instagram, Pinterest, Facebook, Twitter, and YouTube accounts.

Initially, the contract was for six months. I’m planning to extend it for another six months and to have them provide website maintenance on a yearly basis. Outside of the contract, they provided extra work such as the video as well as blogging and vlogging efforts. We agreed on the additional amount I needed to pay for these services.

What is the team composition?

I worked with Shamim (Founder and CEO), a copywriter, photography editor, developer, and project manager.

How did you come to work with IMBD Agency?

A friend of mine told me about them. He said they were very professional and their design and copywriting skills were very good in relation to their prices. After receiving this positive feedback, I knew I could trust and rely on them.

How much have you invested with them?

I’ve invested about $2,000. They send me invoices through email, and I pay them through an online banking system.

What is the status of this engagement?

We worked together from November 2019–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I plan on launching the website in May. There’s nothing negative I can say about IMBD Agency. Overall, I received great service from them. I’m particularly impressed with the advertising video.

How did IMBD Agency perform from a project management standpoint?

They’re very supportive, professional, and efficient in every manner and aspect. IMBD Agency always responded quickly through WhatsApp, Skype, email, and phone. We held group presentations where they’d report on their progress. After about one and a half months, we had a group video discussion through Skype.

Their office and its location are very nice. Each individual worker has their own PC setup. Some of them have technological devices like a laptop or iPad as well. They recently moved their office to a posh area before the lockdown started.

What did you find most impressive about them?

I’ve had bad experiences in the last 2–3 years regarding my website. IMBD Agency has good pricing, and they don’t charge a lot. They know how to handle their clients as well as deliver on commitments in a professional way. They are far better than their competitors.

Are there any areas they could improve?

No, everything is fine.

Do you have any advice for potential customers?

They deliver good, quality work.