Illiyin Studio

BACKGROUND

Please describe your company and position.

 I am the Founder of an education company 

Describe what your company does in a single sentence.

A UK-registered company operating in the educational sector, and the company was incorporated on June 19, 2022. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Illiyin Studio to accomplish?

• To check a few screen designs for our maths app project

SOLUTION

How did you find Illiyin Studio?

Online Search

Why did you select Illiyin Studio over others?

Good design samples on Dribbble

Describe the scope of work in detail. Please include a summary of key deliverables.

We had shared a few screens with Illiyin Studio: a game results screen and the main home screen for our maths app. The ask was for Illiyin Studio to review the screens and provide some alternative designs that could be better alternatives. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Illiyin Studio had provided around 2-3 iterations for the couple of screens we had provided to them. The iterations were different from one another, which provided us with the opportunity to think in isolation and choose the appropriate ones. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Illiyin Studio delivered in time. I especially commend the communication skills of Nisa, who I have always found comfortable to work with. Nisa was able to understand my requirement, quick to respond to my queries without any delays, and this made the communication easy. 

What was your primary form of communication with Illiyin Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have found Illiyin Studio to have a good quality and portfolio of UI designs and innovative in the ways the designers think. 

Are there any areas for improvement or something Illiyin Studio could have done differently?

I am not saying that Illiyin Studio is expensive in absolute terms, i.e. the larger companies with big budgets would find it reasonable to hire Illiyin Studio. However, bootstrapped ventures like mine who are dealing on social projects and paying from personal savings will still find it expensive to hire Illiyin Studio. Just as an example, I have website waiting to be built, and if not for the budget I would have been delighted to hire Illiyin Studio immediately to complete the piece of work. A social project to reach children from disadvantaged socio-economic backgrounds practice on their maths skills, and I hope they Illiyin Studio will build our website. On the skills side (as opposed to the costs), I have no suggestions for Illiyin's improvements. They are great! 

BACKGROUND

Please describe your company and position.

I am the Founder of PopQ

Describe what your company does in a single sentence.

Daily pop culture trivia games and polls, delivered via a fun web application.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Illiyin Studio to accomplish?

• Design various screens and UI
• Build CMS and content ingestion process
• Build the initial web app MVP, and subsequent development phases

SOLUTION

How did you find Illiyin Studio?

Online Search

Why did you select Illiyin Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Design Experience

How many teammates from Illiyin Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full end-to-end web application development, including hosting, admin content management system, database developement, UI/UX design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Initial outcome was simply getting the application MVP launched to production, and integrating the content production process into application delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was great working with Illiyin. They did great work and addressed all my needs and concerns. Even though we are on very different time zones, we were able to work effectively asynchronously to build the project.

What was your primary form of communication with Illiyin Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a strong team that will listen to feedback and answere questions about the development process and where certain issues may arise. This has allowed us to tailor the solutions to meet the specific needs of the application.

Are there any areas for improvement or something Illiyin Studio could have done differently?

I think there are some improvements to communication that could help make thigns a little smoother, but overall it hasn't been problem.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of a health and wellness marketplace startup. Our marketplace is an online booking website that allows consumers to search and book with health and wellness service providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illiyin Studio, and what were your goals?

We hired Illiyin to design our entire web platform from scratch. This is a large project that consisted of many modules. Completed designs were handed off to our development firm.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted a 3 part interview process to select the best firm we could find. We reached out to 160 designers on dribbble. We shortlisted down to 60 and invited them to participate in our design contest. Only about 20 accepted. In that design contest we issued a list of scope requirements and had the participants design a homepage.

Out of that design contest, Illiyin came out in 1st position. We had many deciding factors such as communication skills, level of understanding in our design contest scope as well as accuracy in execution, pricing, designer's portfolio and specialties, design style, morals and ethics, etc.

Our goal was to search for a long-term design partner that we could count on for many years to come. We didn't want to spend time down the road searching for another design firm because things didn't work out. We wanted to do things right from the start. Overall we were very impressed with their performance in the design contest and were confident they were going to be our best option.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to design an entire service booking marketplace from scratch. We provided a few guidelines when it came to our brand, mission, and vision. Our scope consisted of designing the following:

• User onboarding for 3 different types of users
• User portals for 3 different types of users
• Marketing and landing pages
• User Avatars
• Illustrations and Animations
• Search Results and Map
• Booking process
• All designs were created to be responsive in desktop, tablet and mobile devices.
• All designs were created in Figma.

How many people from the vendor's team worked with you, and what were their positions?

Our project was assigned:

• 1 project manager
• 2 designers
• 1 illustrator

Illiyin has many more designers on staff. However, we only needed 2 designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Each module was completed to our satisfaction. Illiyin provided many revisions until we were happy with the end result. It has been about 8 months working with Illiyin and so far they have completed about 7/8 modules. We are close to completing phase 1 of our product and will definitely be working with Illiyin in the future to design future phases of our product.

Describe their project management style, including communication tools and timeliness.

Illiyin is a hard-working firm. They were very flexible and accommodating to us. There were times when we had to expedite our deadline last minute and Illiyin's designers were flexible and dedicated to working weekends so we could finish on time. Illiyin's estimation of each module's timeline was also fairly accurate. However, you will need to keep in mind that their estimate does not account for the number of times you will request revisions.

We were the type of client to have many revisions and therefore a module may take us double the time they had originally estimated due to our many revisions. This is primarily due to our design process which is highly iterative. Our scope requirements are not fixed in stone as we always are open to a better design solution. This is a factor we really appreciate from Illiyin as they always produce a result that we are very happy with.

What did you find most impressive or unique about this company?

Something we find very unique about Illiyin is that they are very professional. They've taken our project very seriously and ended up creating a design and solution that is truly one of a kind when we finally launch our product on the market. Illiyin is a firm that focuses on startups and we took that into consideration when we were finding designers. We wanted to work with a design firm that had experience helping startups launch and grow and someone that we can count on for expert advice.

Illiyin's portfolio also has a very unique modern and clean style. We had spent hours reviewing portfolios and Illiyin's was very memorable. Another factor in our consideration is that Illiyin is located in Indonesia. Although our startup is based in the US our team's roots are based in Indonesia and we have grown to see Illiyin as an extension of our small family startup.

Are there any areas for improvement or something they could have done differently?

There's always room for improvement. The beginning stages were a bit rough. It was our first time working with a designer and we were unfamiliar with the process. Keeping track of all of the revisions we had as well as the status of each revision was challenging. Eventually, we overcame that by creating a Google sheet to track all of the progress and revisions. Working with Illiyin now has been a smooth process.

BACKGROUND

Please describe your company and your position there.

I am the Founder / CEO of a B2B SaaS platform serving the Franchise industry based in Indianapolis, IN, USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illiyin Studio?

We hired Illiyin for a number of needs - all design related. They have played a critical role in establishing brand standards, producing marketing materials (web/print/swag), as well as an extensive amount of UI/UX design for our SaaS product.

SOLUTION

How did you select this vendor?

We worked with them through a large global design marketplace website. Their work was great - punctual, responsive, and quality.

Describe the project in detail and walk through the stages of the project.

There have been so many, but in general it starts with a simple or complex design brief, depending on what is being requested. We leverage a simple Trello board for organizing and controlling priorities for their team. The design brief is submitted, put into queue, then reviewed in Figma once drafts are ready. Feedback is provided, updates are made quickly and then we either stay in that feedback cycle until complete, or if complete, take the asset created and move forward.

How many resources from the vendor's team worked with you, and what were their positions?

3-4 over the last year or so. Mostly designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For the number of projects we've completed with Illiyin, it has been remarkable how consistent things are. Only a couple times has the quality dropped, and when it did, we addressed it with them and got immediate turnaround. No company is perfect so it is important to find a partner that recognizes when things don't got to plan and make it right. They do that every time - although that doesn't happen very often. From our brand standards, marketing pieces, website and even our SaaS platform, the outcomes are every in our business.

How effective was the workflow between your team and theirs?

Very effective. Mentioned previously but the workflow is simple - design briefs, Trello for management, and Figma for design reviews.

What did you find most impressive or unique about this company?

Their commitment to getting it right and making us happy no matter how many revision requests we have is impressive.

Are there any areas for improvement or something they could have done differently?

I can't think of anything substantial. We enjoy working with them and are considering moving more aspects to them, including the management of our website.

BACKGROUND

Introduce your business and what you do there.

I'm the chief product officer of an online NFT marketplace. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Illiyin Studio?

We wanted to create a service that was easy for individuals to understand and use.

SOLUTION

What was the scope of their involvement?

Illiyin Studio has developed and implemented our mobile and website platforms' UX/UI using Figma, Webflow, HTML, and JavaScript. At the beginning of the partnership, they analyzed existing online providers. During that research, we realized that many existing UIs weren't very user-friendly because of the quantity of information provided. Therefore, we knew we needed a well-organized design that directed users' focus to where we needed it. 

Then, they collaborated with our team on the UI, implementing our requested features. Illiyin Studio's team also provided some recommendations about the features we wanted based on their market research. The entire UI was built from the ground up. 

What is the team composition?

I interface with about three teammates from Illiyin Studio, including the design and development leads and a project coordinator. However, I know there is a larger team working on the project. 

How did you come to work with Illiyin Studio?

We searched for vendors online and came across Illiyin Studio. We looked at their portfolio, which matched our design goals. So, we worked with them on a smaller project before ramping up the partnership after we were satisfied with their initial deliverables. 

How much have you invested with them?

We've invested around $20,000 with Illiyin Studio so far. 

What is the status of this engagement?

Our ongoing engagement began in August 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We're getting a lot of positive feedback about the UX/UI; it's unique, functional, and beautiful. 

How did Illiyin Studio perform from a project management standpoint?

Our communication with Illiyin Studio's team is very clear; we utilize Slack, and they respond to our messages within an hour. In general. I'm satisfied with their project management. We used Trello to coordinate the project. 

What did you find most impressive about them?

Illiyin Studio's quality of work is really impressive. I don't have to go into detail about the project to get exactly what I want. With their experience and capabilities, they can create high-quality deliverables. 

Are there any areas they could improve?

Since English isn't their first language, I sometimes have to liaison directly with the project manager, who is fluent in English, to explain our feedback. It would be beneficial if they added another coordinator with better language skills. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of Fexspace LLC, Headquartered in Arizona.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illiyin Studio?

We hired Illiyin Studio to help us with upgrading our application UI to help with better user experience and quality.

SOLUTION

How did you select this vendor?

I was searching for good designers on Dribbble.com and I came across Illiyin studio, we scheduled for meeting, we were impressed by their presentation and a quick understanding of our app and needs. We hired them immediately.

Describe the project in detail and walk through the stages of the project.

Before hiring Illiyin we already had our MVP, at that we needed to upgrade our app to be market ready. We quickly conducted a presentation of the existing system to the Illiyin team and brought them up to speed. Illiyin did further research on our industry competitors to help bring our app to market standard. They redesigned our website and all the app UIs and even created more necessary UIs.

How many resources from the vendor's team worked with you, and what were their positions?

About 5 members from Illiyin team worked with us. They were all exceptional, always ready to listen and make unlimited corrections. Faiz is the project coordinator, Firman is the UIUX designer and project supervisor, Okan is a UI designer, Regatra is the customer support, and Greggy is a UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had a far better user experience and our users were happier to use our app. our user retention increased.

How effective was the workflow between your team and theirs?

The workflow was very effective and smooth. Firman, one of their team member is always able get into my head to quickly understand what I want to create without having to explain so much. That made it very easy to move faster.

What did you find most impressive or unique about this company?

They are very committed to delivering quality, even far beyond expectation. They are always ready to make unlimited corrections until we are satisfied. They are very friendly with pricing

Are there any areas for improvement or something they could have done differently?

I may recommend Illiyin hiring a software technical analyst to help in quickly translating the technical flow of legacy systems that require new UIUX design without leaving out some critical components in the new UIUX.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a B2B financial application based in San Francisco, focusing on SMEs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illiyin Studio?

We needed to outsource the UX and UI design of our website and application, we were recommended to Illiyin Studio by a designer we had previously worked, we loved their portfolio, and we conducted a couple interviews prior to selecting them.

SOLUTION

How did you select Illiyin Studio?

Based on the portfolio evaluation, the proposal on how they work, their team size and how the proposed the solution, they were the best in the market to work with.

Describe the project in detail and walk through the stages of the project.

Their team made research on our industry and the type of personas we were targeting. They came up with a couple proposals and it was hard to choose the right proposal as they just nailed the request.

Once that was chosen by us, they went ahead and started to create the creative assets, they were very open to feedback and quick to implement such feedback.

How many resources from the Illiyin Studio team worked with you, and what were their positions?

They have multiple team members, all of them we were delighted to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were able to create a complete website from scratch, designing all the components, meaning they did not used assets you can buy at marketplaces, therefore the designs are very unique, it gave the brand personalit.

They were able to create as well multiple landing pages for our advertising campaign, they are super creative.

How effective was the workflow between your team and theirs?

Super easy, we worked over Slack, and we were in constant interaction with them. We are delighted to work with them.

What did you find most impressive or unique about this company?

Their UX/UI creative is just on another level, their willingness to satisfy the directions while keeping their suggested creative direction is just incredible. They truly create digital art in the form of visual communication for a B2B company in our case.

Are there any areas for improvement or something they could have done differently?

I would not change anything on how they have worked with us, we would just expect that this is the bar going forward.

BACKGROUND

Please describe your company and your position there.

I am a Membership manager working in Sydney, Australia. We are an organisation powering circular economies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illiyin Studio?

With the change in Brand Guidelines we needed to update our iconography suite as well as work on some new brand illlustrations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for designers on Dribbble and like Illiyin's creative work.

Describe the project in detail and walk through the stages of the project.

Initial brief was scoped and provided to the studio team. They then reviewed to understand if they could meet the requirements. A collaborative process as we worked through exploring a new Brand Guidelines and keeping the design team aligned with our goals.

How many resources from the vendor's team worked with you, and what were their positions?

We had 3 people work with us at Illiyin; an onboarding specialist who set us up with the collaboration tools and introduced us to the team and 1 graphic designer, and 1 illustration artist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their illustration process was very thorough and in line with the stories briefed. They were responsive to feedback and open to exploring the brand creatively when requested. Internal stakeholders were impressed at the quality of work produced.

How effective was the workflow between your team and theirs?

The project tool was great and sent email notifications when updates had been made so that you could review and provide feedback. It also was great to easily refer back to previous versions of work. It was very easy.

What did you find most impressive or unique about this company?

Responsiveness, professionalism, and quality of work.

Are there any areas for improvement or something they could have done differently?

Not at this stage, the process could have been faster, however, we were all new to the Brand principles, and reflecting back I'm sure we will have the confidence on the direction for future work with the team.

BACKGROUND

Please describe your company and position.

I am the CEO of SEOGorillas Inc.

Describe what your company does in a single sentence.

We are a digital marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Illiyin Studio to accomplish?

• redesign our current website
• friendlier look and feel
• easier to navigate

SOLUTION

How did you find Illiyin Studio?

Online Search

Why did you select Illiyin Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Illiyin Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I engaged Illiyin Studio to redesign my website using Webflow. They provided me with the most cost-effective options that fit within my budget, delivering mockups for my approval at every stage of the process, from start to finish.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project progressed seamlessly from beginning to end. They were incredibly patient throughout the process and consistently offered valuable feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nisa was the project manager assigned to oversee the project. Her extensive knowledge and technical expertise contributed to a smooth workflow. Any challenges I encountered during the build were quickly resolved with alternative solutions that aligned with the framework.

What was your primary form of communication with Illiyin Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Highly technical, creative, and, above all, patient.

Are there any areas for improvement or something Illiyin Studio could have done differently?

I can’t think of any, as we plan to keep using their services.

BACKGROUND

Please describe your company and position.

I am the Founder of a software company.

Describe what your company does in a single sentence.

AI marketing software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Illiyin Studio to accomplish?

• Web design and dev

SOLUTION

How did you find Illiyin Studio?

• Online Search
• Other

Why did you select Illiyin Studio over others?

Pricing fit our budget

How many teammates from Illiyin Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webflow web design and development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Homepage and supporting pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management and web development were excellent, with a steady pace. The design work took a bit longer than expected, but overall, the items were delivered within a reasonable timeframe. 

What was your primary form of communication with Illiyin Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Some members of the team, notably Elen and Shella, went above and beyond for the project. 

Are there any areas for improvement or something Illiyin Studio could have done differently?

The designers were capable but coordinating and aligning with them require extra effort