Can you share any information that demonstrates the impact that this project has had on your business?
iGlobe IT Solutions is the best IT outsourcing service provider; they’ve delivered high quality on time and within budget. When we contacted them initially, they gave us highly competitive offshore pricing. We’ve saved a lot of money working with them, which has helped increase our profits.
How was project management arranged and how effective was it?
Their communication process is great; we use email and Skype for chatting. They respond quickly to our questions or comments even though we're in different time zones, and they manage timelines well. They’ve also set up computerized messages to recognize us during off hours. Whenever we need to prioritize something, they deliver before the deadline.
What did you find most impressive about this company?
We deal with large amounts of data, and everything runs easily and loads quickly, which is important to us because we know coding isn’t always straightforward. We've worked with other vendors in the past and we'd see delays when the pages loaded or else they'd crash. We've found that iGlobe IT Solutions does a better job than their competitors.
Are there any areas where they can improve?
No. We're really happy with them and their pricing structure.