Ideal Insight

BACKGROUND

Introduce your business and what you do there.

I’m a strategic account manager at Alliance Leisure, a leisure industry construction and development partner for the public sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ideal Insight?

We needed to create an explainer video for our services that was engaging, informative, and aligned with our branding.

SOLUTION

What was the scope of their involvement?

Ideal Insight created a 90-second animated explainer video and a social media cut. The team also delivered multiple storyboards and style boards for us to choose from. Ideal Insight handled the animation and VoiceOver while we provided the script.

What is the team composition?

We worked with 2–5 teammates from Ideal Insight.

How did you come to work with Ideal Insight?

We found Ideal Insight through an online search. Their pricing fit our budget, and they were a great culture fit with a friendly team.

What is the status of this engagement?

We worked together from August–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had an ongoing feedback loop throughout the project. The internal feedback was very positive, and many people on our board of directors said the video looked great and would be very useful in helping describe what our business does in a more visual and digestible way.

How did Ideal Insight perform from a project management standpoint?

Ideal Insight was very proactive and delivered the project in line with our timeline. We communicated via virtual meetings, emails, and a messaging app.

What did you find most impressive about them?

The speed at which Ideal Insight turned around the animations was impressive. I also liked the team's personable approach. They mentioned that they would be able to deliver videography if needed, which was helpful.

Are there any areas they could improve?

It's a shame that our initial account manager took a step back after we signed the contract, but his replacement was very capable and likable.

BACKGROUND

Please describe your company and position.

I am the Campaigns Coordinator of National Grid Electricity Distribution

Describe what your company does in a single sentence.

National Grid Electricity Distribution helps distribute electricity from source to plug socket, across the Midlands, South West of England, and South Wales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Film a project and highlight the key points at an event.

SOLUTION

How did you find Ideal Insight?

Other

Why did you select Ideal Insight over others?

• High ratings
• Pricing fit our budget

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an event and rountable with key figures from different businesses from across the UK. We needed to capture what happened during the day, and interview key figures from the event, to provide context and key information for what happened during the day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They key outcomes of the day were to highlight what happened during the event, capture the key talking points from the agenda, and interview key attendees who could record sound-bites which added context and clarity to the event, to share across digital platforms after the event.

The event could also become a case study for future events, so it was important we could capture the day on video, to showcase how these events could be run in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was clear throughout and leading up to the event. Two of their teams members attended the event, and were friendly, considerate and very diligent in how they went about their duties. 

They were extremely professional and provided clear communication for how they would conduct their duties - and worked professsionally in the background.

What was your primary form of communication with Ideal Insight?

Email or Messaging App

What did you find most impressive or unique about this company?

Clear communication, and a confidence to do the job, even if plans change half-way through.

Are there any areas for improvement or something Ideal Insight could have done differently?

Post production edits were a little slower than we would have liked, but the finished result was very professional, and we were very pleased.

BACKGROUND

Please describe your company and position.

I am the Client Success Director of CSM Agency

Describe what your company does in a single sentence.

We're a digital growth partner who helps businesses strategically grow online.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Creating a strong digital asset to communicate the brand story.
• An on-the-ground team to help manage the process from start to finish.

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Ideal Insight to produce a high-quality digital asset telling a brand story. This was the key deliverable. There were naturally many sub-deliverables involved here, which Ideal Insight help guide us through, including overall project management, ideation, location scouting, casting,  on-the-day directing, logistics for cast and crew, prop management, editing, and sound engineering. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project plan for detailing timelines and expectations from all parties (and hitting these)
• Clarity on what the day plan was for the shoot to ensure effective coordination between the various contributors on the day (both location moving and direction)
• A visual board that broke down the play by play where we could convert our ideation and script, into a visual representation before going into shoot - so expectation setting was clear 
• Advise through experience - being able to advise on where others have made mistakes and offer improvements and collaboration as the experts in the room
• Value for money - George and team delivered effectively within the costs agreed from the outset
• Final asset - within minimal edintign rounds, we reached delivery of a high value asset we can use to promote the rebrand

Describe their project management. Did they deliver items on time? How did they respond to your needs?

George was an excellent project manager, supported by his team. They were side by side with us throughout the process, setting timelines and expectations clearly. They were prompt in replying and very friendly to work with. Delivery was accurate and on time.

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was mostly impressed by the guidance and support they provided in a supportive but critical way, which enhanced our vision. Great people to work with. 

Are there any areas for improvement or something Ideal Insight could have done differently?

Nothing major to note. 

BACKGROUND

Please describe your company and position.

I am the Website Content Manager of Cliphair Limited

Describe what your company does in a single sentence.

Luxury human hair extensions brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Filming & editing
• Photography
• Creative direction & production admin

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• Great culture fit
• Good value for cost
• Company values aligned
• quick responses

Describe the scope of work in detail. Please include a summary of key deliverables.

Video, photography, creative direction assistance and production organisation for our annual Christmas campaign. 

4x videos 

1 campaign video with animations 

3 tutorial style videos with voiceovers 

30x still images 

Variety of e-com based shots, candid 'party pictures', group shots

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The content has only just gone live so we are yet to recieve any measurable data however our senior staff members were very pleased with the video content and the professionalism from Ideal Insight throughout the process. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all content was recieved on time which was a big ask as it was a tight scedule but Ideal Insight put all efforts into getting it back to us ready for our campaign date. Nick & Sonor were especially helpful throughout the process and always very quick with responses and great to work with. 

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project managment was brilliant, Nick was super responsive and also chased us up when needed which is really helpful when you are very busy and emails can get missed. I was also very impressed with the turnaround time of the content being recieved as it was a lot to edit in a short space of time - working with Ideal Insight to edit the videos was also really easy which i have found difficult in the past with other video editing companies. 

Are there any areas for improvement or something Ideal Insight could have done differently?

The only area of improvment I would suggest would be to have visual moodboards on set for photography for the models to use for references and to allow more time for photography. 

BACKGROUND

Please describe your company and position.

 I am the Marketing Specialist of an IT services company.

Describe what your company does in a single sentence.

 Artiwise empowers businesses to enhance customer experience through AI-driven insights and actionable solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Communicate core value of our product
• Showcase unique features of our platform
• Brand awareness & engagement

SOLUTION

How did you find Ideal Insight?

Clutch Site

Why did you select Ideal Insight over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We aimed to create an animated video to introduce our SaaS platform, focusing on clearly communicating its features and value. Given the complexity of explaining this type of platform, we knew it would be a challenging project. However, the team's expertise and attention to detail made all the difference.

Throughout the project, the team’s quality and responsiveness were exceptional. Our project manager was friendly and attentive, ensuring smooth collaboration and prompt feedback at each stage. They carefully addressed all our feedback and revision requests with precision, working to incorporate every detail.

In the end, we were highly satisfied with the result. The animated video successfully captured the essence of our platform in an engaging, accessible way that met our expectations. This experience reinforced our confidence in the power of a skilled team to bring complex products to life through clear, impactful visuals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has just been completed, and while we haven’t seen measurable results yet, we’re hopeful to see great outcomes in terms of Increased Engagement, Website Traffic and Conversions, Lead Generation, Audience Understanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exceptional. They maintained clear timelines and delivered each project phase on schedule, ensuring a smooth workflow throughout. The team was highly responsive to our needs, proactively addressing every question and adapting to our feedback. They carefully reviewed each request, implementing revisions with attention to detail, which made us feel fully supported and confident in their commitment to our vision. Their organization and communication contributed significantly to the project’s success and our satisfaction with the final outcome.

What was your primary form of communication with Ideal Insight?

Virtual Meeting

What did you find most impressive or unique about this company?

Ideal Insight's exceptional responsiveness and meticulous attention to detail truly set them apart. Their team consistently delivered high-quality work on schedule, demonstrating a deep understanding of our needs and a commitment to excellence. This combination of professionalism and dedication made our collaboration both productive and enjoyable.

Are there any areas for improvement or something Ideal Insight could have done differently?

While we were highly satisfied with the project, a bit more guidance or suggestions from Ideal Insight on alternative approaches or creative options could have enhanced the process. It would have been helpful to receive their input on areas that could make the video even more impactful. However, this was a minor point overall and didn’t detract from the quality of their work.

BACKGROUND

Please describe your company and position.

I am the Chief Executive of Stag Community Arts Centre

Describe what your company does in a single sentence.

A 451 seat theatre, a studio theatre / hall and two cinemas with significant back stage and dressing room space located in the centre of Sevenoaks town. We operate as a Not-For-Profit charity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Increase visibility for The Stag project
• Tell our recent story of rescue, recovery and then Covid impacts

SOLUTION

How did you find Ideal Insight?

Referral

Why did you select Ideal Insight over others?

• Great culture fit
• Referred to me

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A short film interviewing key players about the initial rescue of The Stag from bankruptcy in 2008, its gradual recovery to commercial success over the following years only to be interrupted by pandemic lockdown, Subsequently the path out of that set back and looking forward to commercial and community recovery post-pandemic. 
Key deliverables are a 17' film whcih allowed The Stag and its sponsor Manak Solicitors to tell the ongoing story of The Stag's path since 2009. We will also use shorter clips in our cinema ad-reel sequence before mainstream films and in our in-house ad-screens.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• No direct measurable metrics. 
• Increased visibility in the community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was well coordinated and delivered in a very friendly manner and on time.

What was your primary form of communication with Ideal Insight?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people - friendly and quietly competent. Excellent. A special mention for the Director (Cody) who had to deal with a number of reluctant interviewees.

Are there any areas for improvement or something Ideal Insight could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Video Production Manager of CEGO A/S.

Describe what your company does in a single sentence.

Happy Tiger is a bingo and casino platform dedicated to providing an enjoyable and entertaining experience. We offer a variety of unique games developed in-house, all available at affordable prices for maximum enjoyment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

Filming testimonials in a green screen studio in London and in Manchester.

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Great reference movies on their website.

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to shoot testimonial interviews with our players in London and Manchester. Besides the actual filming, we also needed still photos of the participants.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As we - at Happy Tiger - do our own 3D and post-production, the "only" outcome that we needed from this project, was the actual recordings and still photos. Both were delivered in high quality and on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with them was nice and easy, and they were very cooperative whenever we needed anything from them.

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The nice people that they hired were all easy-going, kind, and extremely helpful - a huge plus when shooting testimonials with our customers as the main characters.

Are there any areas for improvement or something Ideal Insight could have done differently?

I don't think so. They've worked within the ideas and budget constraints that we've provided them - everything done in a professional manner.

BACKGROUND

Please describe your company and position.

I am the Head of Project Management of The Smarty Train

Describe what your company does in a single sentence.

The Smarty Train is learning and development consultancy that uses science, human-centred design and creativity to build powerful experiences that unlock talent in three ways; Learning and Programmes, Experiences and Communication, and Advisory and Insight. From employability and strategy formulation through to training programme design and delivery, we have been the engine behind award-winning and high-impact workplace initiatives spanning all sectors. 

The key to our success is simple: We love what we do. We’re really good at it. We are fearless. We love challenges. We know how to use data and science to cut-through the noise and have the bed-side manner to bring people with us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Create x4 high impact learning videos

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

x4 learing videos:

• Full Creative, Development, & Consultancy: Building upon your brief and scripts to make the best content, including concept development and video storyboarding 
• Priority Production: Expedited and increased timelines 
• All Stock Footage: Commercially-licensed stock clips included 
• All Animation: Fully bespoke animation sequences and accompanying GFX 
• All Editing: Including 2 rounds of requested changes per video with total requested edits of up-to 8 hours bespoke change requests included 
• Music License: Royalty free music licenses from artlist.io will be included 
• Full Project Management:

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of the videos

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with George at II was great. he kept us on track and updates on progress.

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great work ethic and communication

Are there any areas for improvement or something Ideal Insight could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Brand & Design Manger of BCLP

Describe what your company does in a single sentence.

BCLP is a global law firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Brand film

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• Great culture fit
• Referred to me

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of brand film to relaunch our BCLP brand. Account management, planning, creative, filming and creation of brand film to promote brand awareness, tone of voice and brand positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Interaction on brand website, lead generation through social media

Describe their project management. Did they deliver items on time? How did they respond to your needs?

George and the team were great at keeping the project on track as it was a very tight timeframe.

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a very fluid and collaborative team, no ideas were a ‘bad idea’ and everyone had input. The team was great to work with and went above and beyond. Big thank you to the Ideal Insight team. George, Michael and the team were a delight to work with from start to finish with their insights, knowledge and creative steer. We love the end result of the brand film. 

Michael is extremely talented, and it was great to be on the film shoot to see the production. George was brilliant from start to finish - coordinating the whole project and the speed to get things turned around was impressive to see.

Are there any areas for improvement or something Ideal Insight could have done differently?

No, if anything we would have liked our lead time to be longer to get the most out of the creative

BACKGROUND

Please describe your company and position.

I am the Marketing of a software company 

Describe what your company does in a single sentence.

We use AI to analyse waste flows in global recovery facilities to significantly improve recycling efficiency through Waste Intelligence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal Insight to accomplish?

• Create a professional product explainer video

SOLUTION

How did you find Ideal Insight?

Online Search

Why did you select Ideal Insight over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Ideal Insight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

2 professional corporate videos - one product explainer video and one brand hero video - and some still photography. Additionally, we requested access to all the raw footage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final edits that matched our brief and were approved by multiple internal stakeholders and could be used across the new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Due to unforeseen circumstances that were out of our control, we had to push our deadline back by one week which messed up their project management plan slightly, but the team at Ideal Insight accommodated the change and delivered the project on time.

What was your primary form of communication with Ideal Insight?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their 2D and 3D animation work and how naturally it blended in with the other footage. They also showed great initiative while filming on location, coming up with ideas for unique shots (e.g. go-pro, drone, etc.)

Are there any areas for improvement or something Ideal Insight could have done differently?

A lot of factors that were out of their control affected the timely delivery of this project, however, looking back the delivery of this project was very tightly planned from the start considering the complexity of the project and considering their team's being on leave during that time.