iCareBilling

BACKGROUND

Please describe your company and your position there.

Family Medical Practice with a Nurse Practitioner. Office Medical Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCareBilling Medical Billing Services Company?

to manage the medical billing for the practice, submitting and receving claims from patient insurances.

What were your goals for this project?

making sure that our revenue cycles run smoothly and tracking accounts.

SOLUTION

How did you select iCareBilling Medical Billing Services Company?

Our NP search and got great feed back through our Kareo medical system

Describe the project in detail.

Our NP reached out to Icare billing and explained in detailed what was the expectations and what was needed to support the medical practice.

What was the team composition?

we are sert up to speak with management as needed and was created a team of experts to continue working with our office

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we right away started seeing productivity nd increase of revenue within the last quarterly

How effective was the workflow between your team and theirs?

they are very easy to communicate and email with answers

What did you find most impressive about this company?

The speed and efficiency in their response are impressive.

Are there any areas for improvement?

there is always room for improvement

UPDATED REVIEW

This review was published on Oct 9, 2020

Oleta Schranz

Owner & Family Nurse Practitioner, Preston Family Healthcare

Healthcare

1-10 Employees

Celina, Texas

Less than $10,000

July 2020 - Ongoing

Project summary: 

A healthcare business hired iCareBilling Medical Billing for their billing and accounting services with the goal of increasing the business's revenue.

Feedback summary: 

Internal stakeholders are pleased with the excellent service that iCareBilling Medical Billing provided them. They are very detail-oriented and worked hard to achieve the best possible results.

BACKGROUND

Please describe your company and your position there.

Family Practice-Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCareBilling Medical Billing Company?

Billing

What were your goals for this engagement?

increase revenue

SOLUTION

How did you select iCareBilling Medical Billing Company?

Online reviews

Describe the engagement in detail.

n/a

Describe their billing or cost structure.

very reasonable

What was the team composition?

one main point of contact

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Excellent and prompt service. They have great attention to detail and work hard to provide the best for their customers.

How effective was the workflow between your team and theirs?

great

What did you find most impressive about this company?

their follow-up

Are there any areas for improvement?

none

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5