iArk Boutique Digital Agency

BACKGROUND

Please describe your company and position.

I am the owner of urbanrayhouses.com

Describe what your company does in a single sentence.

Overall, we were very satisfied with our collaboration with iArk Boutique Digital Agency. The project was delivered smoothly, communication was excellent, and our requests were handled promptly. We don't have any significant suggestions for improvement, as the team consistently met our expectations and provided reliable support throughout the project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to create a modern, visually appealing website that would effectively showcase our properties and strengthen our online presence. Our main goals were to improve the user experience, make it easier for visitors to explore available properties, and build a professional digital platform that reflects the quality of our brand.

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete design and development of our website, from the initial planning and UX/UI design to implementation and launch. Key deliverables included a modern homepage, property listing and detail pages, responsive design for all devices, contact and inquiry forms, intuitive navigation, content organization, and performance optimization. In addition, iArk Boutique Digital Agency provided ongoing technical support, content updates, and website maintenance to ensure the platform remained secure, up to date, and easy to manage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a modern and professional website that significantly improved our online presence and made it easier for visitors to browse our properties and submit inquiries. We experienced increased engagement from potential clients, received positive feedback on the website's design and usability, and found that managing and updating our property listings became much more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency managed the project professionally from start to finish. They delivered all key milestones on schedule, kept us informed throughout the process, and responded quickly to our feedback and requests. Whenever we needed changes or additional support, they were flexible, proactive, and implemented everything efficiently, making the collaboration smooth and reliable.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine creativity with technical expertise. They took the time to understand our business, offered valuable ideas to improve the website, and paid close attention to every detail. Their responsiveness, professionalism, and commitment to delivering a high-quality result made them stand out as a trusted long-term partner.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration and the quality of the final result. The team was responsive, professional, and delivered everything as expected. We don't have any significant suggestions for improvement, as they consistently met our needs throughout the project.

BACKGROUND

Please describe your company and position.

I am the owner of Babalis

Describe what your company does in a single sentence.

Babalis Wood is a long-established timber supplier offering high-quality wood products and building materials for professionals and individuals. The company provides sawn and structural timber, industrial wood panels, veneered products, melamines, countertops, flooring, PVC edge banding, and related construction materials, serving residential, commercial, and industrial projects with a strong focus on quality and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to redesign and modernize our website, improve its usability and visual appeal, strengthen our online presence, and optimize it for search engines. Our goal was to create a professional platform that showcases our products effectively and generates more inquiries from potential customers.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a complete redesign and redevelopment of our website to better reflect our brand and showcase our extensive range of timber products. iArk Boutique Digital Agency delivered a modern, responsive website with an improved user experience, clear product organization, SEO optimization, faster loading speeds, and mobile compatibility. They also refined the site's content structure, enhanced navigation, and provided ongoing technical support to ensure optimal performance after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly improved our online presence with a more professional design, faster performance, and a better user experience across all devices. We also experienced increased customer inquiries, stronger engagement with our products, and improved visibility in search engine results, helping us reach more potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency managed the project efficiently from start to finish. They delivered every milestone on schedule, maintained clear and consistent communication, and were always responsive to our questions and feedback. They quickly implemented requested changes, provided proactive suggestions to improve the final result, and ensured the project progressed smoothly without unnecessary delays.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their combination of technical expertise, creativity, and responsiveness. They took the time to understand our business, offered valuable recommendations beyond our initial requirements, and consistently delivered high-quality work. Their attention to detail and commitment to customer satisfaction made them feel like a true long-term partner rather than just a service provider.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration. If anything, providing even more proactive suggestions for future digital marketing opportunities after the website launch would add extra value, but our overall experience was excellent.

BACKGROUND

Please describe your company and position.

I am the owner of Athenianretreat

Describe what your company does in a single sentence.

Athenian Retreat offers premium short-term accommodation in the heart of Athens, providing guests with a stylish and comfortable stay. The property combines modern design, high-quality amenities, and a central location, making it an ideal choice for both leisure and business travelers seeking a seamless hospitality experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to enhance Athenian Retreat's online presence and create a modern, high-performing website that reflects the quality of our accommodation. Our objectives included improving the user experience, showcasing our property professionally, strengthening our brand identity, optimizing the website for search engines, and making it easier for potential guests to find information and contact us directly.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the design, development, and optimization of Athenian Retreat's online presence, with a strong focus on creating a modern and engaging experience for potential guests. iArk Boutique Digital Agency delivered a fully responsive website that reflects the property's premium character while making it easy for visitors to explore accommodation details and get in touch. Key deliverables included: * Custom website design and development. * Mobile, tablet, and desktop responsive optimization. * SEO-friendly website structure and content implementation. * Professional presentation of the accommodation and its amenities. * Contact and inquiry forms to simplify guest communication. * Website performance optimization for fast loading and smooth navigation. * Ongoing technical support, maintenance, and content updates. * Strategic guidance to strengthen the property's digital presence and online visibility. The final result was a polished, user-friendly website that effectively represents the Athenian Retreat brand and supports its long-term marketing goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a stronger online presence and a significantly improved digital experience for Athenian Retreat. The new website offers faster performance, seamless navigation across all devices, and a more professional presentation of the property. We also established a solid SEO foundation to support long-term organic visibility, making it easier for potential guests to discover our accommodation. Overall, the project enhanced our brand image, increased user engagement, and provided an effective platform for generating direct inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management throughout the collaboration. They consistently delivered all agreed deliverables on schedule, communicated clearly, and kept us updated on the progress of the project. The team was highly responsive to our feedback and quickly implemented any requested changes or improvements. They were flexible, solution-oriented, and always available to answer questions or provide guidance. Their organized workflow and proactive communication made the entire process smooth, efficient, and stress-free.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about iArk Boutique Digital Agency was their ability to combine creativity with technical expertise. They took the time to understand our vision and translated it into a professional, high-quality website that truly represents our brand. Their attention to detail, responsiveness, and commitment to delivering the best possible result made them stand out. Rather than simply completing the project, they acted as a trusted partner by providing valuable recommendations and ensuring every aspect of the website met our expectations.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were extremely satisfied with our experience working with iArk Boutique Digital Agency. The project was delivered on time, communication was excellent, and the team was always responsive to our needs. We do not have any significant suggestions for improvement and would be happy to collaborate with them again on future projects.

BACKGROUND

Please describe your company and position.

I am the owner of Agean Keyholders

Describe what your company does in a single sentence.

Aegean Keyholders provides professional property management and hospitality services for short-term rental properties across Greece. Our services include guest communication, check-in and check-out coordination, cleaning and housekeeping management, property maintenance, listing optimization, pricing strategy, and owner support. We help property owners maximize their rental income while delivering a seamless, high-quality experience for every guest.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our online presence and create a professional digital identity for Aegean Keyholders. Our main objectives were to develop a modern, user-friendly website, improve our brand visibility, showcase our property management services effectively, and support our digital marketing strategy. We also wanted a reliable partner to help us attract more property owners and guests while ensuring a seamless online experience.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the design, development, and optimization of Aegean Keyholders' digital presence. iArk Boutique Digital Agency was responsible for creating a modern, responsive website that reflects our brand identity and clearly presents our property management services. Key deliverables included: * Website design and development with a user-friendly interface. * Responsive optimization for desktop, tablet, and mobile devices. * SEO-friendly page structure and content implementation. * Service pages showcasing our property management solutions. * Contact forms and lead generation features. * Performance optimization to ensure fast loading speeds and a smooth user experience. * Ongoing technical support, updates, and website maintenance. * Digital marketing support and strategic guidance to strengthen our online visibility. The project was delivered professionally, meeting our expectations for quality, functionality, and overall user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a significantly stronger online presence for Aegean Keyholders. The new website provides a faster, more intuitive user experience across all devices, making it easier for visitors to explore our services and get in touch. We also achieved improved website performance, a more professional brand image, and a solid SEO foundation to support long-term organic visibility. Overall, the project has enhanced our credibility, increased user engagement, and created a reliable platform for attracting new property owners and potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency managed the project efficiently and professionally throughout the entire collaboration. They delivered all agreed milestones on time, maintained clear and consistent communication, and kept us informed at every stage of the project. Whenever we requested changes, additional features, or refinements, their team responded promptly and implemented them with great attention to detail. They were flexible, proactive, and always willing to provide solutions and recommendations that improved the final result. Their responsiveness and commitment made the collaboration smooth and reliable from start to finish.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about iArk Boutique Digital Agency was their combination of technical expertise, creativity, and genuine commitment to our success. Rather than simply delivering a website, they took the time to understand our business and provided valuable recommendations that improved both the user experience and our online presence. Their responsiveness, attention to detail, and willingness to accommodate feedback throughout the project made them feel like a true partner rather than just a service provider. The quality of their work and their customer-focused approach set them apart.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with our collaboration and the quality of the work delivered. Communication was clear, deadlines were met, and our requests were handled promptly. At this stage, we do not have any significant areas for improvement to highlight and would gladly work with iArk Boutique Digital Agency again in the future.

BACKGROUND

Please describe your company and position.

I am the Owner of Modernice

Describe what your company does in a single sentence.

iArk Boutique Digital Agency provides tailored digital solutions, from high-quality website creation and reliable hosting to branding support, website optimization, and ongoing technical assistance. Their services are designed to help businesses grow and strengthen their digital identity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to help us improve our online visibility, upgrade our website experience, and receive professional guidance for our digital needs. Their personalized approach and expertise were exactly what we were looking for.

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing, developing, and optimizing our digital presence through website improvements, hosting management, technical support, and ongoing maintenance. Key deliverables included a modern and functional website, performance optimization, timely content updates, reliable hosting solutions, and continuous support to ensure everything operated smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

d

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management from start to finish. Deliverables were consistently completed on time, communication was clear and professional, and the team responded quickly to any requests or adjustments. They were highly attentive to our needs and always willing to provide effective solutions when required.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most was their personalized approach and genuine commitment to understanding our business goals. Rather than offering one-size-fits-all solutions, iArk Boutique Digital Agency took the time to provide tailored strategies and consistent support, making the collaboration feel highly professional and valuable.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were extremely satisfied with the collaboration, and there is very little we would change. If anything, even more frequent progress updates during certain stages could further enhance an already excellent experience, although communication was consistently strong throughout the project.

BACKGROUND

Please describe your company and position.

I am the owner of kalyviconstructions

Describe what your company does in a single sentence.

iArk offers complete digital solutions for businesses, from professional website creation and hosting to ongoing support, updates, and digital marketing services. What stands out is their personalized approach and willingness to find the best solution for every client.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Our main goal was to establish a strong and professional online presence through a high-quality website, reliable hosting, and strategic digital support. We wanted a team that could understand our vision and help our business grow digitally

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

What was your primary form of communication with iArk Boutique Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The measurable outcomes included an improved digital presence, enhanced website functionality, increased visitor engagement, and a more professional brand image online. Their ongoing support also ensured smoother website performance and reduced technical issues.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Honestly, there is very little we would change. The experience was highly professional and well-organized. As the company continues to grow, expanding capacity to handle increasing demand while maintaining the same personalized approach would be a great next step.

BACKGROUND

Please describe your company and position.

I am an executive at Stay SIfnos

Describe what your company does in a single sentence.

iArk provides a wide range of digital services including website development, hosting, website maintenance, SEO, digital marketing, and technical support. Their team offers customized solutions tailored to each business, helping improve online presence and overall performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our online presence, improve our website performance, and create a more professional digital image for our business. We also wanted reliable technical support and effective digital solutions tailored to our needs.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included website development and optimization, hosting management, technical maintenance, content updates, and overall digital support. Key deliverables included a professionally designed and functional website, reliable hosting services, improved performance, timely updates, and continuous assistance whenever needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to noticeable improvements in our online presence, website performance, and overall user experience. We experienced better website reliability, faster support response times, and increased engagement from potential customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management throughout the collaboration. They consistently delivered items on time, maintained clear communication, and responded quickly to our requests and feedback. Their team was proactive, professional, and always willing to adapt to our needs.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their personalized approach and genuine interest in understanding our business needs. Unlike many agencies, iArk Boutique Digital Agency made us feel like a priority and provided tailored solutions rather than generic recommendations.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration. If there is one area for improvement, it would simply be expanding their team or capacity as demand grows, as their attention to detail and personalized service are clearly in high demand.

BACKGROUND

Please describe your company and position.

I am the Owner of Home keepers

Describe what your company does in a single sentence.

Home Keepers provides in-home care and support services, including elderly care, home assistance, domestic work, patient escort services, and nursing care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our digital presence, improve brand visibility, and support our marketing and communication efforts through a more effective online strategy.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration focused on enhancing our online presence and digital performance. Deliverables included website optimization, branding and communication support, digital marketing activities, content guidance, and strategic recommendations aimed at increasing visibility, improving user experience, and strengthening customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project contributed to increased brand visibility, improved website performance, stronger digital engagement, and a more effective online presence, helping us better connect with potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ark managed the project professionally and efficiently. They delivered items on time, maintained clear communication, and responded quickly to our needs, always showing flexibility and a solution-oriented approach.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their professionalism, responsiveness, and tailored approach. They took the time to understand our needs and provided solutions that felt thoughtful and effective.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration and the level of support provided. Communication was smooth, deliverables were timely, and the team was highly responsive. At this stage, we did not identify any major areas for improvement.

BACKGROUND

Please describe your company and position.

I'm an executive at SOYVLAKI STORY

Describe what your company does in a single sentence.

“Souvlakistory is a contemporary Greek street food brand focused on authentic flavors, premium ingredients, and a modern dining experience, specializing in souvlaki, gyros, burgers, and Mediterranean cuisine.”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• “We hired iArk Boutique Digital Agency to improve our online presence, create a modern and professional brand image, manage our social media content, and help increase customer engagement and sales through digital marketing and website optimization.”

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

“The scope of work included developing and managing our digital presence, creating high-quality visual content for social media, improving brand identity, optimizing our website, and implementing marketing strategies to increase customer engagement and visibility. Key deliverables included social media posts and campaigns, branded visual material, website improvements, promotional content, and ongoing digital marketing support.”

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in increased social media engagement, improved brand visibility, higher customer interaction, and a more professional online presence. We also noticed growth in audience reach, stronger customer trust, and an increase in inquiries and overall business activity after the marketing and branding improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

> “Their project management was highly professional and organized. All deliverables were completed on time, communication was clear and consistent, and the team was very responsive to our needs and feedback. They adapted quickly to requests and always provided effective solutions and support throughout the project.”

What was your primary form of communication with iArk Boutique Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

> “What impressed us most was their combination of creativity, professionalism, and responsiveness. The team paid close attention to detail, understood our brand vision quickly, and consistently delivered modern, high-quality results. Their communication and ability to adapt to our needs made the collaboration smooth and highly effective.”

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

“Overall, we were very satisfied with the collaboration. Communication, delivery speed, and quality of work were all excellent. At this stage, we did not identify any major areas for improvement.” 

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Vamstar

Describe what your company does in a single sentence.

I am the Director of Marketing at Vamstar, Vamstar is the largest and fastest-growing AI-based global B2B healthcare supply chain platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We needed a whole redesign of our web assets. Our existing website was old and lucky because it had been created several years ago, so it wasn't presenting us in the best light. We had a lot of demands and needs for this project, and iArk Boutique Digital Agency was the only company able to say yes to all our requests.

SOLUTION

How did you find iArk Boutique Digital Agency?

Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk Boutique Digital Agency has helped revamp our web presence. One week after we started our conversation, we provided them with a brief. We had initially mapped our website; this was a diagram I put together outlining the interconnections between the different pages, the value of those different pages, the user flow through them, and the needs of each page. For the first phase of the project, iArk Boutique Digital Agency had to design something that was more representative of our brand, so there was a lot of design work involved. It took a lot of back and forth until we could actually get to the right type of design and layout we were looking for on our website. We were also looking for a website with a range of functionalities and abilities to place content and gate it depending on the users we were targeting and the people visiting our site. iArk Boutique Digital Agency has created a backend for our site that allows us to give users access to more in-depth content pertaining to the industry vertical they belong to. Currently, we're about to finalize the website. We're just adding final touches needed, but the project itself is done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback from customers has been generally very positive. They've told us that our new website is more in tune with our brand and what we offer. As for the internal feedback, everyone seems to love our new website.

As for quantitative feedback, it is hard to provide actual numbers because we have multiple projects going on, so tracking of metrics depends on other things. For example, there was a time when we actually lost user accounts, so it's hard to tell for sure the impact of the new website.

However, comparing the last two weeks of data to last year's same period, our metrics are actually stronger. Our business is very cyclical, so this result is actually impressive. Still, I can't provide more accurate data because the new website launch is quite fresh.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything has been delivered on time. Although there have been small delays, those were caused by us wanting to go back to the drawing board. When we moved ahead with the project, we realized that we wanted a little bit more than what we had commissioned.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

iArk Boutique Digital Agency has thought about everything I've wanted from a marketing perspective without me having to ask for it. Initially, we wanted a website using a preexisting theme, but we weren't sure about it. Maksym talked with me and told me that they could use the theme we wanted but warned me that it would make the website heavier and clunkier. He also offered to build the website entirely from scratch for us.

Initially, I was a little bit nervous about building the site from scratch. However, I ultimately found the backend they built to be very simple and easy to use. For example, they recently set up a case study feature, which creates a case study page for each case study.

Thanks to this feature, I can simply go to the backend, create a new case study, paste the text, and change the images and colors myself without affecting the site. I break things very easily, but thus far, I haven't broken the site.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

There's nothing iArk Boutique Digital Agency could improve on. They've been incredible, and the project would have been a lot harder with another agency.