iArk Boutique Digital Agency

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Vamstar

Describe what your company does in a single sentence.

I am the Director of Marketing at Vamstar, Vamstar is the largest and fastest-growing AI-based global B2B healthcare supply chain platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We needed a whole redesign of our web assets. Our existing website was old and lucky because it had been created several years ago, so it wasn't presenting us in the best light. We had a lot of demands and needs for this project, and iArk Boutique Digital Agency was the only company able to say yes to all our requests.

SOLUTION

How did you find iArk Boutique Digital Agency?

Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk Boutique Digital Agency has helped revamp our web presence. One week after we started our conversation, we provided them with a brief. We had initially mapped our website; this was a diagram I put together outlining the interconnections between the different pages, the value of those different pages, the user flow through them, and the needs of each page. For the first phase of the project, iArk Boutique Digital Agency had to design something that was more representative of our brand, so there was a lot of design work involved. It took a lot of back and forth until we could actually get to the right type of design and layout we were looking for on our website. We were also looking for a website with a range of functionalities and abilities to place content and gate it depending on the users we were targeting and the people visiting our site. iArk Boutique Digital Agency has created a backend for our site that allows us to give users access to more in-depth content pertaining to the industry vertical they belong to. Currently, we're about to finalize the website. We're just adding final touches needed, but the project itself is done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback from customers has been generally very positive. They've told us that our new website is more in tune with our brand and what we offer. As for the internal feedback, everyone seems to love our new website.

As for quantitative feedback, it is hard to provide actual numbers because we have multiple projects going on, so tracking of metrics depends on other things. For example, there was a time when we actually lost user accounts, so it's hard to tell for sure the impact of the new website.

However, comparing the last two weeks of data to last year's same period, our metrics are actually stronger. Our business is very cyclical, so this result is actually impressive. Still, I can't provide more accurate data because the new website launch is quite fresh.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything has been delivered on time. Although there have been small delays, those were caused by us wanting to go back to the drawing board. When we moved ahead with the project, we realized that we wanted a little bit more than what we had commissioned.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

iArk Boutique Digital Agency has thought about everything I've wanted from a marketing perspective without me having to ask for it. Initially, we wanted a website using a preexisting theme, but we weren't sure about it. Maksym talked with me and told me that they could use the theme we wanted but warned me that it would make the website heavier and clunkier. He also offered to build the website entirely from scratch for us.

Initially, I was a little bit nervous about building the site from scratch. However, I ultimately found the backend they built to be very simple and easy to use. For example, they recently set up a case study feature, which creates a case study page for each case study.

Thanks to this feature, I can simply go to the backend, create a new case study, paste the text, and change the images and colors myself without affecting the site. I break things very easily, but thus far, I haven't broken the site.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

There's nothing iArk Boutique Digital Agency could improve on. They've been incredible, and the project would have been a lot harder with another agency.

BACKGROUND

Please describe your company and position.

I am the Founder of Health Perks

Describe what your company does in a single sentence.

Health Perks is passionate about working in partnership with businesses to help them to empower their employees in ways which will have the maximum positive impact upon their mental and physical wellbeing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Together with iArk Boutique Digital Agency, Health Perks created a complete online platform that would empower companies to support the mental and physical health of their workforce by providing easily accessible, interesting, and customized resources.
• Our objective was to develop a smooth digital experience that would support corporate wellness initiatives, give workers convenient access to wellness resources, and give employers useful data on program impact and engagement. The task was to create a platform that handled private and sensitive health information with the highest level of security and privacy while also feeling welcoming and encouraging.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk provided a powerful web platform with a customized dashboard that allowed staff members to monitor their wellness activities, set objectives, and access tools like fitness challenges, mindfulness exercises, and dietary advice.  They developed an analytics platform for employers to track participation, assess program efficacy, and produce wellness initiative reports.  Additionally, the site included configurable wellness challenges, safe wearable device integration, and a resource library with information on a range of health-related subjects.  To enhance wellbeing, the design placed a strong emphasis on flexible layouts for all platforms, easy-to-use navigation, and a soothing, uplifting aesthetic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With users frequently taking part in challenges and making use of resources, the portal greatly raised employee involvement in wellness initiatives.  Employers valued being able to customize programs to meet the needs of their workforce and reported having more visibility into the success of their health initiatives.  Positive comments from employers and employees were generated by the platform's tailored experience and easy-to-use interface, underscoring its contribution to the promotion of a healthy and happy workplace culture.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk used an agile methodology, delivering features on time and taking employer and employee input into account at every stage of development.  They were very receptive to our needs, promptly resolving any problems and adjusting to our changing specifications.  Transparent communication and frequent check-ins made sure the project remained on track with our objectives.

What was your primary form of communication with iArk Boutique Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Particularly noteworthy was iArk's profound comprehension of wellness and capacity to design a platform that felt powerful and encouraging.  To make sure the platform met practical demands, they carried out user research with HR teams and employees. This led to features like wearable integration and customized health regimens.  Every feature of the platform demonstrated their dedication to data protection and privacy.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

The employer analytics dashboard's usability was slightly improved in early iterations, but iArk swiftly improved the UI in response to user input.  Although they were created cooperatively after launch, more employer onboarding materials could have hastened uptake.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Cryosauna Icetube. We sell wellness equipment and offer wellness-related services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iArk Digital Agency?

I needed help to build my website.

SOLUTION

What was the scope of their involvement?

iArk revamped my website from an existing code. Currently, they take care of my website hosting and maintenance.

What is the team composition?

Two people from iArk have worked on my website: a web designer and the CEO.

How did you come to work with iArk Digital Agency?

We had a meeting with them, and I chose them because of their portfolio. We decided to work with them because of their quality and timeliness when it came to the deliverables.

How much have you invested in them?

We spent around €1,000 on building the site (around $1,200 USD). Additionally, the website hosting and maintenance costs us around €200 (approximately $240 USD) per year.

What is the status of this engagement?

We started working together around January 2016, and I’m still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After we changed over to the site that iArk developed for us, we saw a very big difference in our number of visitors and clients. I’m happy with the site, and we now appear on top of the search results when it comes to specific keywords.

How did iArk Digital Agency perform from a project management standpoint?

iArk has been able to meet the deadlines. We typically communicate by phone or email.

What did you find most impressive about them?

I can get in touch with iArk’s team directly to let them know what I want, and they understand my needs.

Are there any areas they could improve?

No. I think that they are okay.

Do you have any advice for potential customers?

Know exactly what you want to build, give them a call, and have a meeting in their office. Everything will be okay.

BACKGROUND

Introduce your business and what you do there.

I’m responsible for the implementation of 5K and 10K public runs that take place in Sifnos. I coordinate the event together with the municipality of that particular island in Greece.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iArk Digital Agency?

We were trying to promote the public run to attract as many participants as possible. We also needed help with the registrations, so we hired iArk Digital Agency.

SOLUTION

What was the scope of their involvement?

iArk Digital Agency created a website for the event. We gave them a general idea of how we wanted it to look and approved all implementations and published content. They also managed our Facebook Ads and followed up on the media exposure that we had.

What is the team composition?

We worked with Vasileiou (Owner) and coordinated details with his assistant. 

How did you come to work with iArk Digital Agency?

They were recommended by one of our race ambassadors, a record holder in Greece marathons who was also assisting us with all the projects. She had worked with iArk Digital Agency on similar projects and was very happy with their service, so she suggested I work with them. I looked into their website, saw their previous works, and decided to hire them. 

How much have you invested with them?

We paid a flat fee of around €2,500 (approximately $3,000 USD).

What is the status of this engagement?

We worked seasonally with them from December 2016–May 2019. The run usually took place in April, so we do four months of work before then but now, with the pandemic, we cannot hold the event. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iArk Digital Agency’s excellent response time was important to me, because things were happening very quickly the closer we got to the race. They would work with us even on the weekends leading up to the event.

How did iArk Digital Agency perform from a project management standpoint?

We communicated mainly through email and sometimes talked via phone calls and Messenger.

What did you find most impressive about them?

I was impressed by their creativity and flexibility. The team was so easy to work with.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Young people are very full of ideas, and iArk Digital Agency could drive you to many creative routes, so you need to stay focused on your target.

BACKGROUND

Please describe your company and your position there.

I am the president of the Board of the Andrion Club. One of the 3 oldest social clubs in Greece that was established in 1925 in Chora-Andros in Andros Island, Greece.

The Club has had a very progressive and forward looking cultural and civic service to the local community establishing cinema, library, balls, and educational programs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iArk Digital Agency?

The Club was at risk of closing, and we took upon us the responsibility to revive it to the standards and values of its founders, expand the membership, and adjust its activity in a way that would be relevant to the present societal situation in the island.

iArk Digital Agency, was there, with extreme personal attention and customization for the needs of our project to our challenging task to reinvent the club's image through digital platforms that was never done before.

What were your goals for this project?

To reinvent and rebrand the Andrion Club, as well as to give our audience a clear presentation of our vision and activities

SOLUTION

How did you select iArk Digital Agency?

iArk Digital Agency was selected after a personal interview and we felt comfortable that they understood our needs and our limitations in fulfilling our project, and the have been with us from the beginning until the delivery of the project, and even post-delivery to assist us that all works smoothly

Describe the project in detail.

The creation of the new image of the Andrion Club, based on its history, the creation of the website with all the information needed for our audience to navigate easily, the creation of various section of activities including a digital news paper as well as managing our newsletter as per the present legal requirements.

What was the team composition?

A representative from the Board of Directors and 2 website developers from iArk Digital Agency

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The progress of the project was as smooth as initially promised with post-delivery support

How effective was the workflow between your team and theirs?

There was constant communication and updates, and the cooperation was seamless

What did you find most impressive about this company?

The understanding of the brand to provide the proper web design, the personal attention and the seamless cooperation

Are there any areas for improvement?

More attention to detail and double checking before presenting each draft that would reduce delivery time.

BACKGROUND

Introduce your business and what you do there.

I’m the head of the buying department for a wholesale and retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iArk Digital Agency?

We wanted to have a simple online shop.

SOLUTION

What was the scope of their involvement?

iArk designed and developed our e-shop in WordPress and provided social media marketing on Facebook and Twitter. We just told them what to do, and they did it.

We had more than 2,000 products in the shop two weeks later, and we decided to also create a B2B version. We’re also building a member club, which will give customers access to discounts and free shipping.

What is the team composition?

Mimis (Business Owner) was my main contact, and I also talked to one of their developers.

How did you come to work with iArk Digital Agency?

They were referred to me by someone who works in our building.

How much have you invested with them?

The member club cost €2,500 (approximately $3,010 USD).

What is the status of this engagement?

We started working with iArk in December 2020. We started the member club project two months ago, and it’ll be launched in March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was our first time creating an e-shop, and iArk was very helpful in explaining what we should do. They proposed multiple ways of accomplishing what we wanted.

We were working during the lockdown and wanted to have something very soon. iArk managed to build the whole shop in less than one month. Sales will be our main metric for measuring the impact of the member club.

How did iArk Digital Agency perform from a project management standpoint?

They’re helpful, and they’ve done everything we wanted. I have no complaints. We’ve communicated over email, and I’ve also visited them at their office.

What did you find most impressive about them?

I can contact them at any time. We’ve had problems with the shop at 11 o’clock at night, and I was able to contact them and get things fixed.

Are there any areas they could improve?

I’d like to hear more proposals from them on what we could do. They’ve delivered everything I asked for, but they’re the professionals, so I’d like to hear ideas from them.

Do you have any advice for future clients of theirs?

Clients will be absolutely pleased with iArk. Tell them what you want from the beginning. We had some extra costs because we didn’t know exactly what we wanted at first.

BACKGROUND

Please describe your company and position.

I am the CEO of SABRE

Describe what your company does in a single sentence.

SABRE is an industry-leading consumer-centric real estate advisory firm with expertise in the fitness & wellness, restaurant & hospitality and, health & beauty, medical & cannabis industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• In order to enhance customer engagement with specific property tools and highlight their expertise in niche real estate (fitness, hotel, healthcare, and cannabis), SABRE needed a website.

SOLUTION

How did you find iArk Boutique Digital Agency?

Referral

Why did you select iArk Boutique Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detiArk Boutique Digital Agencyail. Please include a summary of key deliverables.

iArk developed a platform that includes virtual tours, client portals, interactive market dashboards, industry-specific property showcases, and CRM connectivity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased customer involvement and extended site visits
•  More qualified leads as a result of better resources and filtering
•  Favorable comments on sector-specific features such as zoning filters

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekly creative assessments, timely delivery (even ahead of schedule for a conference). They provided flexibility to meet the demands of specialized industries.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to clarify complex commercial data and their in-depth research into our particular sectors.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Initial mobile optimization was minimal; after launch, CMS training was added.

BACKGROUND

Please describe your company and position.

I am the Manager of The Homestead Projects for Street Children

Describe what your company does in a single sentence.

The Homestead's mission is “To help street children reconstruct their shattered lives, and to provide prevention and early intervention services to children and families in disadvantaged communities”.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Needed a website to raise awareness, attract donors/volunteers, and share resources, while sensitively representing vulnerable children.

SOLUTION

How did you find iArk Boutique Digital Agency?

Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk built a secure, mobile-friendly site with donation/volunteer systems, multilingual support, and trauma-informed design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased donor/volunteer engagement
• Easier access for families in need
• integrated internal operations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, incorporated feedback quickly, and deeply understood our mission.

What was your primary form of communication with iArk Boutique Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

iArk Boutique Digital Agency genuinely cared for our cause; they visited our facilities to design with real insight.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Minor initial speed issues; quickly optimized. Needed slight extra training for content updates.

BACKGROUND

Please describe your company and position.

I am the Director of Admissions of Innova College

Describe what your company does in a single sentence.

Innova College was a now-closed, online, Spanish-language educational institution based in Miami that offered associate's and bachelor's degrees. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• At a time when our online Spanish-language degree programs were expanding quickly, Innova College teamed up with iArk Boutique Digital Agency to fill important gaps in our web design skills. In order to better serve our varied student group and uphold the linguistic and cultural quirks that are fundamental to our educational purpose, we had to improve our online presence. Finding designers who could produce interesting, user-friendly, and culturally appropriate web experiences that would benefit both existing and potential students in a totally online setting was the problem.

SOLUTION

How did you find iArk Boutique Digital Agency?

Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A committed group of web designers and UX experts from iArk worked in unison with our current processes.  They completed a thorough revamp of our student site, including user-friendly routes for faculty communication, assignment submission, and course navigation.  While adhering to ADA compliance rules, the team created culturally relevant design templates that appealed to Spanish-speaking pupils.  In order to provide accessibility for students in areas with differing degrees of internet connectivity, they also put in place a responsive design system that functioned across devices.  Interactive course catalogs, virtual campus tours, and an expedited admissions application procedure were among the other achievements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to develop a more useful and interesting online learning environment with the assistance of the augmented team.  While teachers valued the enhanced communication and content delivery technologies, students reported feeling more at ease navigating their courses and accessing resources.  Our student body gave special recognition to the culturally aware design features, saying that the interface design made them feel seen and understood.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The educational setting was a perfect fit for iArk's project management.  They made accommodations for academic calendars, making sure that significant upgrades were released during breaks to cause the least amount of inconvenience to students.  When we had to quickly adjust to new certification criteria, their staff showed incredible flexibility by delivering the necessary adjustments within short timeframes without sacrificing quality.

What was your primary form of communication with iArk Boutique Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect was iArk's profound dedication to comprehending our educational goal.  In order to make our online environment feel more welcome to Spanish-speaking students, their designers took the effort to study about Hispanic educational traditions and included subtle cultural features.  They proposed novel elements that became popular with our student body, such as virtual "study plaza" interfaces that mimicked traditional Latin American educational meeting places.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

The particular compliance requirements for online education presented a little learning curve at the beginning of the engagement, but iArk's team swiftly became well-versed in educational standards and laws.  Additionally, they quickly addressed our initial need for additional testing of the Spanish-language interface across various dialects by adding people from other Spanish-speaking regions to their user testing pool.

BACKGROUND

Please describe your company and position.

I am the Lesvos Taxi Services of a transportation company 

Describe what your company does in a single sentence.

We provide reliable and professional taxi services in Lesvos, Greece, catering to both local residents and tourists visiting the island.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Web Design & Development
• Enhancing our online presence
• Attracting more customers
• Streamlining the booking process

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our collaboration with iArk Boutique Digital Agency encompassed the design and development of a comprehensive website that accurately represents our taxi services in Lesvos. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with iArk Boutique Digital Agency resulted in tangible outcomes that underscore the progress and success of our website project. Post-launch, we observed a significant increase in website traffic, indicative of improved visibility and interest in our taxi services on the island of Lesvos. This heightened engagement was further supported by positive feedback from customers regarding the website's design, functionality, and ease of use. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency exhibited exemplary project management throughout our collaboration, ensuring a seamless and efficient process from inception to completion. Their team consistently delivered items on time, adhering closely to the project timeline and milestones established at the outset. 

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about iArk Boutique Digital Agency was its ability to seamlessly blend creativity with technical expertise to deliver outstanding results. Its modern aesthetic and innovative approach to web design set it apart. Moreover, they understood our unique needs and translated them into a visually stunning and highly functional website, which was truly impressive. 

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

No, there aren't any areas for improvement or anything iArk Boutique Digital Agency could have done differently.