Human Creative

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of RTK Group, an IT lifecycle services company. We work with large enterprise companies to provide technology outcomes related to hardware, cloud migration, and sustainability.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Human Creative?

We needed to build an enterprise-grade website that matched our growing aspirations as an organization. We wanted our brand to retain some continuity while starting fresh.

SOLUTION

What was the scope of their involvement?

Human Creative has managed our branding, design, and development needs. The team has built the website from scratch, and we’ve provided them with sitemaps and outlines of what we require. We’ve also talked about our branding, and Human Creative has led the conversation based on what we want. We’ve had existing brand guidelines, but we’ve been going through a rebrand, so we’ve needed everything from scratch. The team has built the website on WordPress. 

We’ve requested a new logo and a way to evolve our last brand into a new one. We’ve tried to keep a link between the two and make them completely different. Human Creative has also offered maintenance and hosting services, but we haven’t used them for hosting because we already have a provider.

Currently, we’re working with Human Creative on videos and brand-building projects.

What is the team composition?

Tom, the agency’s owner, is my main contact. I speak with him about the project. We also work with the design lead, Katarzyna.

How did you come to work with Human Creative?

We found Human Creative through Clutch.

How much have you invested with them?

We’ve spent over €20,000.

What is the status of this engagement?

We started working together in August 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team has successfully launched our new website. We’ve had a few website bugs at launch, but Human Creative is currently remediating them.

How did Human Creative perform from a project management standpoint?

We’re completely on budget. If anything, we’re slightly over budget, but that’s because we’ve changed the brief slightly, and Human Creative has accommodated our requests. We use Figma for project management.

What did you find most impressive about them?

We’re impressed with the team's creativity. We can give them a brief, and they come up with really unique ideas. They show us different variants and styles. The team has taken us through a very strong onboarding process, which has immediately helped us understand what we want and helped them build what we want.

Are there any areas they could improve?

Human Creative’s project management could be a little better, especially when it comes to technical and build stuff.

Do you have any advice for potential customers?

Be quite open about what you want and bring examples of what you hope to achieve. If you have technical skills in-house, try to leverage those a little more to work alongside Human Creative.

BACKGROUND

Please describe your company and position.

I am the CEO of UnBound X

Describe what your company does in a single sentence.

At UnBound X, our mission is to empower individuals by offering them a platform that allows them to navigate the complex and ever-evolving financial markets with confidence. We are redefining how people connect, learn, and invest by leveraging transformative technologies, providing diverse investment opportunities, and equipping users with the tools to shape their financial future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Human Creative to accomplish?

• We hired Human Creative to build a fully functional, visually engaging website from scratch that effectively communicates our brand identity and messaging.

SOLUTION

How did you find Human Creative?

Clutch Site

Why did you select Human Creative over others?

• High ratings
• Pricing fit our budget

How many teammates from Human Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clear Communication of Our Value Proposition: We wanted the website to present our messaging in a compelling, user-friendly manner, ensuring our audience quickly understands who we are and what we offer.

Optimized User Experience: The goal was to create a seamless, intuitive user journey that drives engagement and conversions, whether that's through sign-ups, inquiries, or other key actions.

Scalable and Modern Design: We needed a website that not only looks modern and professional but can also adapt as our business evolves.

Alignment with Brand Identity: The website had to reflect our brand's personality and values while being consistent with the messaging we provided.

Their expertise complemented our vision, and they helped bring it to life in a way that aligned with our specific goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered a fully functional website that effectively showcased our messaging, aligned with our brand identity, and met our expectations for design and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Their project management was efficient and well-organized. They delivered items on time and were responsive to our needs, addressing feedback promptly and ensuring the project stayed on track throughout.

What was your primary form of communication with Human Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate our vision into a website that perfectly captured our messaging and brand identity was most impressive. Their attention to detail, creativity, and responsiveness set them apart.

Are there any areas for improvement or something Human Creative could have done differently?

Overall, the experience was positive.

BACKGROUND

Introduce your business and what you do there.

I'm the head of marketing and communications at a startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Human Creative?

We needed support creating our company's branding, and we then hired the team to develop our website.

SOLUTION

What was the scope of their involvement?

Human Creative has created our company's branding identity, including our logo and brand book. The team has also developed a new website since we had an outdated site. Human Creative has built a completely new site on WordPress. We also work with Human Creative's design team for graphic design requests, including presentation design, greeting cards, and exhibition press walls. The team uses Figma to create and share their designs. 

What is the team composition?

Our main contact is Tom (CEO & Founder), and we've also worked with other teammates during development. 

How did you come to work with Human Creative?

We found Human Creative while searching for local branding agencies on Clutch. Our goal was to find a Polish agency with a bilingual team since we wanted our site to be available in English and Polish. We checked reviews on Clutch and sent out a request for 4–5 service providers that matched our description. We selected Human Creative because their approach was the most tailor-made, and we liked their visions for our branding. We clicked with the team since the first meeting.
How much have you invested with them?

We've spent above $10,000 on this project.

What is the status of this engagement?

We started working with Human Creative in March 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Human Creative's work meets our expectations. We're satisfied with the team's work quality and have recommended them to other colleagues. 

How did Human Creative perform from a project management standpoint?

Human Creative delivers work on time and stays within budget. We usually communicate through email, and also via messages. The team uses Figma to share designs, and we can comment on their work through the platform.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Tom is the heart of the company and is good at meeting the client's needs. I recognize him as a great sales professional who knows how to communicate with the customer and make a great impression. He's responsive whenever we need him, even on Friday evenings or Christmas Eve. 

What did you find most impressive about them?

I'm mostly impressed by Human Creative's approach to the project. I have more than 17 years of marketing experience and have worked with different teams on different projects. I've been surprised to find an agency that can speak my language and provide what is needed. Human Creative is flexible and finds solutions. They're a great agency, and I'm satisfied with our partnership. 

Are there any areas they could improve?

I can't think of anything Human Creative can improve.

Do you have any advice for future clients of theirs?

I can't give a suggestion since each project has a different approach and needs, but I can definitely recommend Human Creative for website development and branding projects. 

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Oper Credits

Describe what your company does in a single sentence.

Oper Credits: Your trusted partner in digital mortgages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Human Creative to accomplish?

• Design the Website

SOLUTION

How did you find Human Creative?

Clutch Site

Why did you select Human Creative over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Human Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• The goal of the project was to create a new image and UI Design for the new website. The main scope of work was 
• Clarifying the company's positioning with moodboards and preliminary graphic designs.
• Refresh the image taking into account the new typography, colors, graphic themes, icons and other graphic elements.
• creating the design of 9 subpages of the new website - development of the company's Key Visual 
• a new graphic theme 
• development of illustrations needed to show the company's product 
• implementation support in the form of consultation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Create an image in line with the company's marketing and business strategy
• Creating a design that translates brilliantly into other marketing activities of the company such as social media campaigns 
• Creating a base for the Design System, which will allow easier and more efficient creation of new subpages 
• supervision of the implementation of the site and cooperation with programmers to maintain the design assumptions 
• Timely creation of designs, which allowed the company to quickly undertake marketing and sales activities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely creation of designs, which allowed the company to quickly undertake marketing and sales activities

What was your primary form of communication with Human Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The client-first approach and modern aesthetics. They go the extra mile to have the project delivered to the best possible quality.

Are there any areas for improvement or something Human Creative could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the COO, Business Development Manager of mode:lina

Describe what your company does in a single sentence.

We design experiences. For humans. Through architecture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Human Creative to accomplish?

• Webdesign
• Webdevelopment

SOLUTION

How did you find Human Creative?

• Other

Why did you select Human Creative over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

In terms of the scope of work, Human Creative was responsible for designing and developing a new website for our business. This involved creating a modern and user-friendly design that would be easy to navigate for our customers, as well as developing the necessary backend functionality to ensure the website would work smoothly and efficiently.

Human Creative provided us with a fully-functional website that exceeded our expectations in terms of both design and functionality. The website was easy to navigate and use, with clear calls to action and a responsive design that looked great on both desktop and mobile devices. They also provided us with comprehensive documentation and support to ensure that we could maintain and update the website ourselves going forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• modern and user-friendly design
• developing the necessary backend functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Human Creative team was professional, responsive, and always willing to listen to our feedback and make changes to the design based on our preferences. Their knowledge and expertise in web design and development were apparent from the beginning, and they consistently delivered high-quality work that exceeded our expectations.

Throughout the project, Human Creative communicated clearly and effectively, providing regular updates on his progress and responding promptly to any questions or concerns we had. They were also very accommodating when it came to making changes to the design or functionality of the website, always ensuring that we were completely satisfied with the final product.

What was your primary form of communication with Human Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, we would highly recommend the company for web design and development. Their expertise, professionalism, and commitment to delivering high-quality work made our experience working with them a pleasure, and we are extremely happy with the final product.

Are there any areas for improvement or something Human Creative could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Human Creative?

Our company was growing. We achieved the stage at which we needed professional branding and design services. Before that we have been in the market for about 5 years with our “hand-made” logo and web), which worked but we needed a new approach to build a brand, launch SMM and increase conversions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for a professional branding and design services within our budget. We sent request to about 35 companies and selected Human Creative because we like their works, they had project in the same industry, and offered competitive and reasonable fees for their services. Also, from the very first meeting with Tom, we had a professional connection and feeling that their team would make our dream design.

Describe the project in detail and walk through the stages of the project.

Peocess is super organized and professional. Human Creative always listen first, then analyze, create, again listen feedback, make changes and voila - super result that all love, company and clients.

How many resources from the vendor's team worked with you, and what were their positions?

Tom was our main contact and then he conveyed our ideas to the team, who all worked on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far, design helped to attract new customers in a new target group. Design was developed in a way that could be easily implemented on various platforms, even a builder with a bit of help from a developer.

How effective was the workflow between your team and theirs?

Very easy to communicate. No delays.

What did you find most impressive or unique about this company?

Human Creative is a company that you feel like a part of your company or even a family for the time of the project.

Are there any areas for improvement or something they could have done differently?

There is always a room to grow in any industry. They know what they do and their direction to grow further.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a secure data collaboration platform. We allow you to decide how to manage your organizational data. We believe data can transform your business, drive your innovation, and improve your competitive edge. We aim to maximize your control over your data in a seamless, secure, and productive manner to meet your business goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Human Creative, and what were your goals?

We hired Human Create to recreate our digital presence, complete with a new design language and a website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met Human Creative online, while we were looking for a company to build our website. From the first discussions we liked Human Creative's approach to design, their previous works, and the demeanor of the people we were going to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WorkPress based website.

How many people from the vendor's team worked with you, and what were their positions?

We worked mostly with Tom Galecki, however behind him was a team dedicated to deliver us good results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We still use the Website to this day, over 2 years since they deliver it to us.

Describe their project management style, including communication tools and timeliness.

We communicated mostly with Tom, and he kept consistent email communication with us, sending meeting summaries after each meeting

What did you find most impressive or unique about this company?

What I found most unique was how they were friendly and understanding of our needs.

Are there any areas for improvement or something they could have done differently?

None that I can think of right now.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager Institutional at our company, based in Zurich. We are a global leader for Fund Data and Technology. When we worked with Grow Create, I was Manager at the start-up.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Human Creative, and what were your goals?

Our financial services are very technical and also complicated, so we wanted to create promo videos that would explain our product’s benefits in an easy-to-understand and also more engaging way. The plan was to publish these on our own website and use them for our online marketing activities (email marketing, social networks, etc.) to generate leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

Crow Create was recommended to us by a colleague who also works for a financial service provider and who was very happy how the team had worked for them in the past. Their offer was fair and we could fit it well into our Marketing Budget.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The process was fairly easy. Our technical writer wrote the script and Grow Create took over from there. We had an internal colleague who did the voice over.

Who did you work with and what was the feedback process like?

Our main contact was Tom who is very helpful and works very precisly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our team and sales loved the videos. We don't share numbers, but we were happy with the views on our website and on youtube.

Describe their project management style, including communication tools and timeliness.

Communication with Tom was very easy and professional. He is easy to reach and we communicated mainly via email.

What did you find most impressive or unique about this company?

They quickly adapted what we had in mind, understood our “style” and gave us good input to make the videos look exactly like we envisioned them.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind here.

BACKGROUND

Introduce your business and what you do there.

I’m the head of operations at RapidCompact, a small software company based in Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Human Creative?

We wanted to refresh the design of our website, so we hired them to create a new homepage for us.

SOLUTION

What was the scope of their involvement?

We provided some documents and answered some questionnaires to help Human Creative gain a better understanding of our company. We also walked them through the services that we offer. After that, they proceeded with the work and came up with their own ideas and suggestions along the way.

What is the team composition?

We worked with at least three people from their team: Tom (CEO & Founder), a developer, and a designer.

How did you come to work with Human Creative?

I’m not entirely sure how we found them, but I think they were the ones who got in touch with us first. At the time, we were still a small company with limited money, and their team offered us a good deal at a friendly price.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together on this project from April–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very satisfied with their work; our website looked fresh, and we received good feedback from other people who really liked our newly-updated site.

How did Human Creative perform from a project management standpoint?

They managed the project very well. There were some delays on our side, but their team worked flexibly to deliver the project on time. In a nutshell, we could always rely on them at any point in the project. We also liked that we only had one point of contact who took care of everything for us. 

For communication, we mainly interacted through email, Slack, and video conferencing tools like Microsoft Teams. At times, we also just talked directly with them.

What did you find most impressive about them?

I don’t have that much experience in working with other design companies, but Tom and his team’s approach was very personal and direct; it felt like we really had a good connection, and we could communicate with them quickly.

Are there any areas they could improve on?

No, I can’t think of any. 

Do you have any advice for potential customers?

Be upfront — tell them exactly what you want, and they’ll deliver it to you.