HMG Creative

BACKGROUND

Could you give a brief description of your company?

We’re in Austin, Texas. We only have 11 employees. 

What is your role and responsibilities with the company?

I’m senior executive administrative assistant and office manager. I do a little bit of everything here: The website, social media, Facebook posts, accounts payable, and make sure the whole office runs smoothly.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you came to HMG Creative?

We wanted to revamp our whole website into WordPress. Prior to that, we were in a very customized website that this local company created. We wanted to get to a different platform that was more user friendly.

What were the overall business goals for the project? What did you want your company to benefit from the most out of this project?

Just exposure. We wanted to have  a more attractive website.  

SOLUTION

Can you talk a little bit more about the project what kind of support was involved? Was it design, development, or training?

Everything actually. It was all of those. They gave us a few options. We told them what we wanted it to look like. We based it on a couple other websites that we found that we liked. They also trained us on WordPress.

What was the process for selecting HMG Creative with which to work? What led you to them?

We have a policy at work. If we spend above a certain amount of money, you have to get at least three bids. So, we interviewed three companies. They weren’t the cheapest, and they weren’t the most expensive, but we liked their work and product example the best. We also really liked the conversations we had with them.

RESULTS & FEEDBACK

In terms of results and feedback, what were the results of the project? What did you get out of it in the end?

A brand new website. Everything  was improved.

You still feel you selected the right platform and software to work with WordPress.

Yes. We’re happy with it.

How did HMG Creative perform?

I would say excellent performance. I vaguely remember having a couple of issues. I don’t know if it was timeliness in getting back to us or what it was, but the overall result was really good. We’ve continually worked with them. They’ve upgraded a couple of our logos. They’ve made our logos pink for Breast Cancer Awareness month. So, we could use that in our social media presence. They continually do work for us.

Looking back at it, was there anything that made them unique compared to other companies you worked with in the past? Is there something that stands out about HMG Creative?

I feel like it’s a good personal and business relationship. They’re very friendly. I like them as people, and they’re very professional at the same time.