Hashtag Systems LLC

BACKGROUND

Please describe your company and your position there.

I recently acquired Allergy Affiliates, a 30-year-old medical practice specializing in all kinds of allergies and asthma treatments. We have two locations in Bradenton, Florida.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hashtag Systems LLC?

I hired Hashtag Systems LLC to handle website development and digital marketing. They provide SEO services and manage my presence on platforms like Facebook, Google, and Yelp.

What were your goals for this project?

I wanted to ensure that new patients came in as frequently as they did in the past. Since I was new to the area, I wanted to keep up our social presence, improve our search ranking, and have a user-friendly website. I also needed IT support for day-to-day activities.

SOLUTION

How did you select this vendor?

A friend referred Hashtag Systems LLC. We hired them because their rates seemed good and they offered the best support.

Describe the project in detail.

They developed a user-friendly website and did SEO. They continue to provide 24/7 IT support.

What was the team composition?

I work with one person here in the US and three developers in India.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our patients find it easy to navigate our website. Plus, it provides features to support colorblind people. We are getting frequent online appointment requests, thanks to a new feature on the website. Our SEO presence has also improved to a great extent.

How effective was the workflow between your team and theirs?

It has been a great relationship. They are always available.

What did you find most impressive about this company?

They treated me as a partner and wanted me to succeed.

Are there any areas for improvement?

No, nothing comes to mind.