GOMILESTONE PRIVATE LIMITED

BACKGROUND

Please describe your company and position.

I am the CEO of Thor Metals Group

Describe what your company does in a single sentence.

Thor Metals Group: We help individuals diversify their retirement savings by providing precious metals IRA solutions with transparent guidance and personalized customer support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOMILESTONE PRIVATE LIMITED to accomplish?

• We hired GOMILESTONE PRIVATE LIMITED to improve our CRM system, organize customer data, automate follow-ups, and give our sales team a better way to manage leads and client communication.

SOLUTION

How did you find GOMILESTONE PRIVATE LIMITED?

• Online Search
• Referral

Why did you select GOMILESTONE PRIVATE LIMITED over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GOMILESTONE PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They reviewed our existing CRM process, customized the CRM to fit our workflow, migrated customer data, created sales pipelines, set up automation, integrated key tools, and trained our team before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team was able to track leads more accurately, follow up faster, and reduce manual work. Reporting became much clearer, and user adoption improved within the first few weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well organized. They delivered everything on time, kept us updated throughout the project, and responded quickly whenever we had questions or requested changes.

What was your primary form of communication with GOMILESTONE PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand our business quickly and provide practical CRM solutions without making the process complicated.

Are there any areas for improvement or something GOMILESTONE PRIVATE LIMITED could have done differently?

The experience was very positive overall. It would be helpful if they provided a few more advanced training sessions for new team members after the implementation.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing & E-Commerce of Sok-It

Describe what your company does in a single sentence.

Sok-It designs and sells premium reusable drink sleeves that keep beverages insulated while preventing condensation, drips, and water rings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOMILESTONE PRIVATE LIMITED to accomplish?

• We wanted to improve our online store, make it easier to shop on mobile, and create a smoother checkout experience. Our goal was to increase conversions while keeping the website easy to manage.

SOLUTION

How did you find GOMILESTONE PRIVATE LIMITED?

• Online Search
• Referral

Why did you select GOMILESTONE PRIVATE LIMITED over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GOMILESTONE PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GOMILESTONE redesigned and developed our eCommerce website, improved product pages, optimized the checkout process, added payment and shipping features, and made sure the site worked well on all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, our website loaded faster, mobile orders increased, and we noticed fewer abandoned carts. Customers also gave positive feedback about the easier shopping experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was organized, met every deadline, and kept us updated throughout the project. They responded quickly to questions and were always open to feedback and small changes.

What was your primary form of communication with GOMILESTONE PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and understanding of eCommerce stood out. They focused on both the design and the customer experience, which made a real difference for our business.

Are there any areas for improvement or something GOMILESTONE PRIVATE LIMITED could have done differently?

Overall, we had a very positive experience. The only small improvement would be to provide a few more suggestions for future marketing and conversion optimization after the launch.

BACKGROUND

Please describe your company and position.

I am the Director of Growth Systems & Data, Realbricks of Realbricks

Describe what your company does in a single sentence.

Realbricks is a real estate investment platform that allows people to invest in fractional shares of rental properties through a simple mobile and web experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOMILESTONE PRIVATE LIMITED to accomplish?

• We hired GOMILESTONE PRIVATE LIMITED to build a secure and easy-to-use mobile app that would simplify real estate investing, improve the user experience, and support property browsing, investing, and portfolio management.

SOLUTION

How did you find GOMILESTONE PRIVATE LIMITED?

• Online Search
• Clutch Site

Why did you select GOMILESTONE PRIVATE LIMITED over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GOMILESTONE PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed and developed our mobile app with user registration, property listings, investment features, portfolio tracking, payment integration, notifications, and an admin panel. They also handled testing and deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launched successfully with a smooth user experience. We saw higher user engagement, faster investment transactions, and positive feedback from early users. The app also performed reliably across devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well organised. They delivered milestones on time, communicated clearly, and quickly responded to feedback and change requests throughout the project.

What was your primary form of communication with GOMILESTONE PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of both mobile app development and the real estate industry stood out. They focused on quality, usability, and finding practical solutions to every challenge.

Are there any areas for improvement or something GOMILESTONE PRIVATE LIMITED could have done differently?

Overall, we were very satisfied. The only small improvement would be providing more detailed documentation at the end of the project, but it did not affect the final result.

BACKGROUND

Please describe your company and position.

I am the Owner, Fitness Collective Joey McDonald of Fitness Collective

Describe what your company does in a single sentence.

Fitness Collective provides personalised fitness training and rehabilitation programmes that help people with injuries or physical limitations safely lose weight, build strength, and achieve their health goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOMILESTONE PRIVATE LIMITED to accomplish?

• We needed a custom software solution to simplify client management, workout planning, progress tracking, and scheduling while improving the overall experience for our trainers and members.

SOLUTION

How did you find GOMILESTONE PRIVATE LIMITED?

• Online Search
• Clutch Site

Why did you select GOMILESTONE PRIVATE LIMITED over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GOMILESTONE PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GOMILESTONE PRIVATE LIMITED developed a custom fitness management platform with member profiles, appointment booking, workout tracking, progress reports, and an easy-to-use admin dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new system reduced manual work, improved booking accuracy, and helped our team manage clients more efficiently. Member engagement and daily operations became much smoother.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organised and reliable. They delivered on time, communicated clearly, and quickly made changes whenever we requested updates.

What was your primary form of communication with GOMILESTONE PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our fitness business and build a simple, practical solution that matched our workflow was the most impressive part.

Are there any areas for improvement or something GOMILESTONE PRIVATE LIMITED could have done differently?

Overall, we had a great experience. More training videos for new users would have been a helpful addition, but the support team was always available when needed.

BACKGROUND

Please describe your company and position.

I am the Founder of ParkOps

Describe what your company does in a single sentence.

ParkOps serves all major markets.  Our goal is to become America's obvious choice for outsourced hospitality services, Automotive Retail, Hotels, and Restaurants.  Our focus on developing a real-time operations management platform allows you to take advantage of the industry's best-trained staff and most responsive, involved management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOMILESTONE PRIVATE LIMITED to accomplish?

• Empower customers on the website
• Optimize the e-commerce platform
• Fix Magento issues left by previous agency

SOLUTION

How did you find GOMILESTONE PRIVATE LIMITED?

Upwork

Why did you select GOMILESTONE PRIVATE LIMITED over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from GOMILESTONE PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Due to the complexity of our business environment our business rules require a lot of customisation of the Magento CE platform. They are working on synchronizing the links between our ERP, PIM and Magento interface.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer autonomy is our benchmark. If the customer stops calling us for something then GOMILESTONE has done their job.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver on time and meet my expectations very well.

What was your primary form of communication with GOMILESTONE PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like their weekly hours report that I receive every week.

Are there any areas for improvement or something GOMILESTONE PRIVATE LIMITED could have done differently?

Their Busydesk platform is good but could be more.