Golpik

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Openskies Technologies. We develop large, enterprise-scale software projects like websites and mobile apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Golpik?

We needed help with custom software development, so we hired Golpik.

SOLUTION

What was the scope of their involvement?

The way we work is finding and closing deals with customers in the US and outsourcing the actual software development work to Golpik, so we’ve collaborated on multiple projects. Our projects are varied, from custom software to mobile apps, so we’ve used almost every programming language.

In addition to development, Golpik also handles the design work, which encompasses logos, screens, wireframes, and more. Additionally, they provide us with a cybersecurity team that offers network and server support services, and they maintain and update the different products they create as needed.

One of our largest projects has been a very complex scheduling/billing system for physicians in long-term care facilities. Golpik helped us develop this software, integrating multiple APIs to connect it to other software pieces. We used SQL for the database and Node.js for the frontend.

The system serves not only as a simple scheduling tool, but it also has AI built into it that, based on the type of appointment scheduled, creates other appointments as required by Medicare protocols. For example, if a physician sees a long-term care patient for the first time, they’re required by Medicare to visit the patient every seven days up to the fourth visit and every 30 days after that. When scheduling the first appointment with a patient, the system creates future appointments so that they aren’t missed.

What is the team composition?

Throughout our engagement, we’ve interacted with around 20 people from Golpik across their different departments. Every time we start a project, they assign a project manager who coordinates everything within their team.

How did you come to work with Golpik?

I found Golpik on Upwork, cross-reference them, tracked them to LinkedIn, and decided to work with them.

How much have you invested with them?

We’ve spent around $50,000–$100,000.

What is the status of this engagement?

We started working together in late-2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Collaborating with Golpik, we’ve met every project goal, and they’ve delivered very sophisticated development work. They’re really good developers; I would rate them 5/5 stars.

How did Golpik perform from a project management standpoint?

Golpik’s project management is great; they’ve exceeded our expectations. We work based on agile development strategies, so we divide the project into sprints, and they always meet the sprint goals. We use Skype to have weekly meetings and chat as needed. We’ve also communicated via email, and we’ve leveraged Monday.com as a project management tool.

What did you find most impressive about them?

Golpik’s software development work is very high-end, and their communication skills are really good as well. Overall, their team excels because they offer the whole package, from excellent project management and communication to quality products and great results — Golpik is very good.

Are there any areas they could improve?

No, I can’t think of anything they could improve.

Do you have any advice for potential customers?

Be prepared for the project. Golpik does what you ask them to do, and they don’t come up with anything outside of that. Thus, being very detailed and clear about what you want is very helpful. If you give them a very solid roadmap for your project, they can definitely deliver on it.

BACKGROUND

Introduce your business and what you do there.

I am the owner and founder of a learning platform that teaches individuals with intellectual and developmental disabilities about healthy relationship building and sexuality training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Golpik?

We hired Golpik to develop a mobile application.

SOLUTION

What was the scope of their involvement?

To begin, I met with Golpik and provided them with my vision and an outline of what I was looking for. I also gave them a pre-beta version of the app that had already been developed by some students along with a baseline of information. They then came back to me with a proposed schedule of milestones and a list of certain aspects of the application that they would address. Their team worked out the kinks in the coding and delivered a functional iOS app.

What is the team composition?

They didn’t identify how many people were working on the project, but I did have key points of contact within the team. 

How did you come to work with Golpik?

I found Golpik on Upwork. I decided to go with them because, after our discussion, I felt like they could accomplish what I was looking for. Apart from seeming dedicated to bringing my vision to life, they also had experience working with educational platforms. 

How much have you invested with them?

I’ve invested around $5,800.

What is the status of this engagement?

I first met with them in December 2020 and the production started in January 2021. We’ve completed the iOS version last October 2021 and we are now looking to start developing for Android as well. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The key thing for me was having the ability to look at the app as it was being developed, which Golpik was able to help me with. They gave me access to the testing platform, so I was able to check their progress and provide real-time feedback.

How did Golpik perform from a project management standpoint?

It was a very collaborative partnership. They made sure that everything they needed was provided or that they got back to me in time. They were very responsive when things happened or if we needed to edit, change, or update any aspect of the application. 

We held check-in meetings, but the team was very accessible to me outside of those. I could reach them anytime through phone or email. If we needed to discuss something in-depth, we would do Zoom calls and share screens. 

What did you find most impressive about them?

What really stood out about Golpik was their enthusiasm, dedication, and willingness to meet our needs. They were very passionate about helping us and providing good customer service, which made for a really collaborative relationship. 

Are there any areas they could improve?

I would have liked to see them provide more guidance on the creative side. They provided solid expertise when it came to coding and development, but they relied on me a lot for the creative thinking aspect. I think it would’ve been helpful if they had a hand in helping bring the vision to life. 

Do you have any advice for potential customers?

Make sure to have everything you need upfront. Your guide, outlines, and available content should all be packaged prior to approaching Golpik. You will get more out of being prepared and ready than you would if you were trying to do everything from the ground up. 

BACKGROUND

Please describe your company and your position there.

I am the Director for Global Operations. The Global Operations program, established in 2020, is focusing on providing operational and technical assistance to Wildlife Works Carbon (WWC) projects worldwide, with the purpose of developing broader capacity for the undertaking and uniformization of field-activities for the implementation of REDD+ programs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik, and what were your goals?

developing an online interactive application to visualize the state of our global operations for each project of each country, clearly showing each activities developed within each project to meet the SDGs of our REDD+ program

SOLUTION

How did you select this vendor and what were the deciding factors?

We've hired them due to their after-sale service contract. value for money, HTML base solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Golpik would design & develop a data visualization tool for Wildlife Works to enable its team to visualize data of each project/country to understand the difference and similarities and what areas and sub functions have a large impact on each project/ country. To be able to do so, Golpik intends to develop the required data visualization tool through following deliverables:

Dashboard Interface:

The design and development of the dashboard that would allow you to visualize main categories/key departments • Sustainable Development

• Bio Diversity
• Administration
• Operations
• Ability to Add, Edit or Delete the main categories.

- The key functional rings

• Ability to Add, Edit or Delete key functional rings

- SDG Rings

• Calculation of the ratio of activities meeting each SDGs
• The size of each SDG line would expand/shrink based on the activities listed on the respective project - Activities Ring • Ability to Add, Edit or Delete activities

- The sub functions under each main category would be different, you would have the ability to manually put in the data under each sub category

Visual Representation:

- The Visual Representation of the above characteristics would be shown through a Circular Diagram

- There would be 4 Circles or Rings Each Representation a Specific Element:

• Main Category o The Core Ring (normally 4) o Can be expanded/reduced
• SDG Ring o The Ring would be positioned depending on the number of activities under each SDG Ring.
• The top most would be the ring having most activities.
• Rings completely below (overlapping) another ring would be those which share the same activities as the ring above.
• Rings that have some part of another ring will have specific activities overlapping with the other ring o All rings that do not overlap would contain activities that are completely unique.
• Activity Ring
• Each Activity to be shown as a bar
• The height of the bar to be directly proportional to the number of employees/workforces
• The bar would grow in width depending on the number of activities.
• Micro-projects/sub-activities to be shown just along the bar.

The visual representation to be discussed.

- The graphics would expand or shrink depends on the size of the data they contain

Key Admin Capabilities:

• Create new diagrams for new countries
• Edit existing diagrams
• The ability to print the PDF version of the results displayed
• The ability to add up the key functions from the backend
• Use dashboard to easily input data or directly upload a CSV file
• The dashboard would be linked to your admin panel which would allow only your team member to access it QA, Testing, and Final Deployment over the Web:
• Q/A testing
• Deployment of the Database and Source Files to WWC Host
• Configuration of DNS Settings and Pointing Domain to the live server

How many people from the vendor's team worked with you, and what were their positions?

1 project manager FAHAD

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

this 35 days project ended up 18 months .. still to this date not complete, although most of workstage have been delivered satisfactorily

Describe their project management style, including communication tools and timeliness.

issues with time zone, although Pakistan and Australia have similar timezone GOLPIK is aligned with USA timezone that made it difficult for me, and forced to work overtime each and every time we'd plan a skype meeting (after 6pm WAST) often long period of silence, due to project being handed over to delegate not entirely aware of the situation

What did you find most impressive or unique about this company?

the work was done (not sure if that qualifies as "impressive")

Are there any areas for improvement or something they could have done differently?

total misjudgment of the workload (35 days / 18 months delay), strong misunderstanding of the deliverables (multiple issues with color scheme, replicate data management, unreadable visualization tools, etc.

BACKGROUND

Please describe your company and your position there.

General Manager at MABG Corporation which offers multiple services in construction and trading domain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik Inc, and what were your goals?

Looking for a SAAS based web portal that can streamline all the projects, clients and companies operations

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and shortlisted 5. After interviewing we chose the vendor based on the relevant experience and expertise

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss our goals and objectives. From there, the team delivered mockups and wireframes for our portal. After few iterations they developed the tool and deploy it on Cloud. They are also currently providing us ongoing support and maintenance

How many people from the vendor's team worked with you, and what were their positions?

A project manager, two developers, a DevOps engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Streamlining of all companies’ operations and clients. Decrease in operational cost by 40% and increase in sales by 30%

Describe their project management style, including communication tools and timeliness.

We had daily stand ups with their project manager, who communicate with the rest of the team. If there were any delays, they let us know beforehand. We used Jira, Stack, Trello and their support tool

What did you find most impressive or unique about this company?

We have been working with Golpik for over two years and are extremely satisfied with the quality of work. Their cost effective approach in resourcing team members and the expertise they bring to solving very complex development challenges. Overall, we are very glad to team up with Golpik!

Are there any areas for improvement or something they could have done differently?

When we first launched, there were some minor UI UX issues that were quickly fixed

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital marketing agency - High Level Thinkers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik Inc, and what were your goals?

We needed to create an online marketplace for a client who wanted to custom develop a brand new concept.

SOLUTION

How did you select Golpik Inc and what were the deciding factors?

We chose Golpik largely due to their professionalism in the scoping process. They helped us evaluate the technology we asked for and suggested alternatives that made more sense. Plus, they had an excellent profile on Upwork.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created a marketplace website for us on Laravel.

How many people from the vendor's team worked with you, and what were their positions?

We only worked with Syed though he mentioned a development team on many occaisions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been pleased with the project as a whole.

Describe their project management style, including communication tools and timelines.

They used a combination of Asana, Skye & email to communicate during the project.

What did you find most impressive or unique about this company?

We chose Syed & his team for a complex, custom project to create an online marketplace. They were very clear in the scope of the project and provided detailed updates along the way. Syed was patient with questions as we went & in the end, delivered the site exactly per our contract. They've also been active in supporting the site now that it's live on an ongoing basis. They did an excellent job.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the bookkeeper and web designer at a home funding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Golpik Inc?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

On our WordPress website, there’s a page called “Our Home”. I wanted to expand that to show that the home’s floor plan, which is what Golpik accomplished for us.

What is the team composition?

I worked with their head of production and their team.  

How did you come to work with Golpik Inc?

We found them with the help of a consultant. That consultant felt very confident in this company, and it proved to be true.

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

We started working together in May 2017, and our work wrapped up in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were very happy with the results because it was exactly what we wanted.

How did Golpik Inc perform from a project management standpoint?

They were excellent, especially for a web development team. Most of them don’t get back to you.

What did you find most impressive about them?

It was quite easy, and we got the job done in a timely fashion. It was also priced well for what they had to do. I know how to code, and I went in and made updates maybe a little too soon. With coding, you need to be careful with how things are changed because they can impact all of the pages. I noticed early on what was happening, and we were able to resolve things quickly.

Are there any areas they could improve?

They’ve improved a lot. They streamlined their billing and made sure everything got done. They don’t need further improvements in my book.

Do you have any advice for potential customers?

Creating a website is a huge undertaking. It helps when you describe what you want on paper. Make sure it’s exactly what you want because it saves time and confusion. If you put it down on paper, you’ll get exactly what you ask for.

BACKGROUND

Please describe your company and your position there.

Primary IT liaison.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik, and what were your goals?

We have multiple websites, fueling multiple demographic types. Kash and his team we always very helpful and responsive. Their pricing was reasonable and they communication was very good as well. We greatly appreciate their consistency and courteous teamwork!

SOLUTION

How did you select this vendor and what were the deciding factors?

It came down to who we felt was most capable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress framework websites with complex deeper level customizations

How many people from the vendor's team worked with you, and what were their positions?

About 8, varied team members and roles/skill sets.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We rarely had any notable issues (you always will with technology) Our scope and focus is broad and Golpik helped up make notable technological progress.

Describe their project management style, including communication tools and timeliness.

They use kanban style tracking and were always willing to hop a call to ensure top-notch communications.

What did you find most impressive or unique about this company?

Their responsiveness and willingness to take on tasks were very impressive.

Are there any areas for improvement or something they could have done differently?

On occasion, certain tasks would take longer than desired to come to fruition. But you will find this with any company of this type : )

BACKGROUND

Please describe your company and your position there.

I am the COO of MAIA and Championship Martial Arts. MAIA is the leading consulting agency in the martial arts industry and CMA is one of the largest and most successful martial arts schools in North America with over 100 locations and counting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik, and what were your goals?

We hired Golpik to design and maintain our websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through UpWork and through multiple conversations and looks at their portfolio, we decided to go with their company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They updated and maintained our Wordpress websites.

How many people from the vendor's team worked with you, and what were their positions?

We worked with approximately 5 people throughout the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They cleaned up and updated the CMA website giving it a more modern and sleek aesthetic.

Describe their project management style, including communication tools and timeliness.

They are great at doing exactly what you ask of them .

What did you find most impressive or unique about this company?

We were impressed with their willingness to deliver.

Are there any areas for improvement or something they could have done differently?

Maybe operating in the grey and not being so literal.

BACKGROUND

Please describe your company and your position there.

I'm cofounder of a company that creates video playing kiosks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik, and what were your goals?

We required custom web development to create portals for customers to curate their video collections and remotely play them on kiosks.

SOLUTION

How did you select this vendor and what were the deciding factors?

We posted an RFP and conducted interviews and ranked applicants against predefined criteria. Golpik was selected due to their experience, understanding of the project, and estimated timeline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work included full development of the web portal, along with user and device management, as well as edge device 'casting' -operating on AWS. Scope of work along with key requirements were provided to Golpik for them to execute against.

How many people from the vendor's team worked with you, and what were their positions?

We interfaced with approximately 4 members of the team, with positions primarily in technical and project management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final deliverables of the project met the requirements that we originally set out. System is still being tested by our team and no measurable outcomes at this time, though initial results are very good.

Describe their project management style, including communication tools and timeliness.

We had frequent meetings with the project management team over Microsoft Teams to ensure that project was progressing smoothly. Communication was frequent though I feel like they could have been more honest about timelines so we could work with them and be proactive (i.e. bank/statutory holidays shouldn't create surprise delays).

What did you find most impressive or unique about this company?

Though it took some time to finally hit the mark on what we requested in our scope and requirements documentation, they were very diligent in ensuring that the final product met our needs and spent time addressing niggling issues and bugs.

Are there any areas for improvement or something they could have done differently?

Be upfront about delays and hiccups with development so we can be proactive rather than reactive in addressing them.

BACKGROUND

Please describe your company and your position there.

I am the CEO and owner of this edtech company, overseeing marketing and product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Golpik Inc, and what were your goals?

Web development for online learning products and marketing. Golpik is fast and responsive. They are a true partner.

SOLUTION

How did you select Golpik Inc and what were the deciding factors?

They quickly understood the branding and product development challenges. And they had a complete range of skills to create solutions fast.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A range of web sites and pages.

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

High level of satisfaction from site users and inquiries from prospects.

Describe their project management style, including communication tools and timelines.

Fast and responsive via text, email and video conferferences.

What did you find most impressive or unique about this company?

They have comprehensive skills to handle ongoing projects and execute on our new ideas.

Are there any areas for improvement or something they could have done differently?

NO