Girolabs

BACKGROUND

Please describe your company and your position there.

Trust Family office specializes in managing family wealth and financially empowering the new generation. I am the Director’s Assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs, and what were your goals?

We hired Girolabs to build a collection, management and visualization of data tool related to the Trust Family Office’s clients accounts. Our main goal was to get the first family office system in Paraguay in which clients could see a consolidated report of their patrimonial situation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Girolabs because we have been working with them for a long time and developed a strong trust relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we started with an exploratory meeting to clarify doubts and expectations. From there, the team draw up a roadmap for the entire development process and defined the roles of each team member within the project. Then, they established the task and divided into stages so we could evaluate the progress in the weekly meetings and adjust the tasks or add new ones according to the new definitions.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 7 people from Girolabs team which included a project leader, two back-end developers, one front-end developer, one quality assurance, and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They completed the project in around 4 months and then, gave us time to test functions and give feedbacks. As a result, we could automate the collection and uploading of data related to the families wealth.

Describe their project management style, including communication tools and timeliness.

The project management was excellent. They always met deadlines and were very well organized. We held weekly meetings through Google Meet and also communicated through WhatsApp.

What did you find most impressive or unique about this company?

The most impressive thing about Girolabs is the team spirit they have and how they manage the customer vision, trying to reflect exactly what the customer wants on their work.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

The Korea International Cooperation Agency (KOICA) is a Korean government agency that works in Paraguay carrying out a number of projects to support the improvement of public policies and the quality of life of Paraguayans.

One of them is the Health For All Project (HEFA), which seeks to improve health services and access to health care in the city of Limpio. My position is Project Marketing Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs, and what were your goals?

One of the main problems was not having updated data on the treatment, evolution and follow-up of patients diagnosed with chronic noncommunicable diseases, especially those with diabetes or hypertension.

All the data were recorded on printed forms, with incomplete data and often with poorly legible handwriting. It was necessary to know the patient's history and the indicators that are part of the evaluation of the project implementation in order to measure the results.

We contracted GIROLABS to create software to help record and systematize the data of patients with chronic non-communicable diseases (diabetes and hypertension) in 20 family health units in Limpio, both from the web and from cell phones, with and without internet connection.

SOLUTION

How did you select Girolabs and what were the deciding factors?

We decided to hire GIROLABS because of their expertise, the professionalism in the presentation of their proposal, the quality/price ratio, the flexibility to adjust to our schedule and above all, their experience in the development of technological projects with social purposes.

We consider this as a plus, since they understood the purpose of the development of this platform in health monitoring.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed, developed and implemented an application (desktop and mobile) for the registration of data of patients with non-communicable diseases.

For this, we had some exploratory sessions to plan the work together and present the existing information, definition of team roles and communication channel for feedback. In addition, a roadmap for the development, divided into stages, was agreed upon.

Accordingly, the interface was designed in FIGMA, seeking to make it user-friendly, intuitive and not take too long to load on slow internet connections, in order to adjust the design as much as possible before moving on to development and achieve a product that can be used in a pilot mode.

With this pilot test, adjustments were made and then staff members were trained in two stages to familiarize them with all the functionalities of the platform: patient record upload, history, indicator reporting and downloading of hard data for future research.

How many people from the Girolabs team worked with you, and what were their positions?

De Girolabs trabajaron con nosotros 6 personas: project leader, UX/UI designer, Back-end developers, Front-end developers and a quality assurance

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The HTA/DM Control platform was very well received both by the officials who were going to carry out the uploads and by those who have to report and follow up on the productivity of the Family Health Units.

Currently, 4 months after its implementation, more than 10,000 patient consultations have been registered and the health teams consider that it is a tool that facilitates their work and knowledge of the patients in their territory.

It is even benefiting research on non-communicable diseases from the Ministry of Health, as it is the only current source with access to real data in real time.

Describe their project management style, including communication tools and timeliness.

The team was excellent; all queries and adjustments were answered promptly and clearly. We had communication channels established for incident reporting and periodic meetings via Google Meet, supported by other tools such as FIGMA, which facilitated progress control and returns for adjustments.

What did you find most impressive or unique about this company?

We had contact with the entire team working on the project and understood how each of them worked in a specific section which was noticed when explaining and/or making adjustments.

The communication throughout the project made it very easy for the project to develop without frictions and adjusting to the project's needs.

Are there any areas for improvement or something they could have done differently?

In the maintenance stage, it may be somewhat resented that the project is no longer a focus for the company, it would be good to stipulate a number of hours to get answers to queries and/or incidents reported.

BACKGROUND

Please describe your company and your position there.

I'm the Founder and CEO of a civil society organisation with more than a decade of work catalyzing community innovation to fight corruption in the education sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs, and what were your goals?

We wanted to create a tool that would use all the data we had collected for the past 8 years to publicly expose potential corruption in public investment. This tool would digitalize our existing monitoring mechanism to reduce implementation time and allow for emulation in other communities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had previously worked with them for a different project and a few of their staff members knew about the open contracting data standard (OCDS) that we have used for monitoring purposes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed an interactive map that would use the data we had collected for many years to pinpoint and present information intuitively about infrastructure needs and investments in public schools. This Web app needed basic things like a homepage and blog section. It also needed specific sections for data visualizations and analysis.

How many people from the vendor's team worked with you, and what were their positions?

There were usually 3 people: a senior developer, a junior developer, and a Web designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We began almost all the work a couple months before the COVID-19 pandemic started. Hence, we still lack measurable outcomes of the project. However, we can clearly claim it will save us weeks of work related to data management and analysis.

Describe their project management style, including communication tools and timeliness.

The project management was good. We agreed on a platform for communication (we asked for Signal and they adapted). We know the team works using agile methodologies and ClickUp. We exchanged emails when necessary.

What did you find most impressive or unique about this company?

We truly appreciate their openness and flexibility to make certain unanticipated changes to our requirements and needs. That is to say, they sometimes accommodate beyond what we had first agreed upon in the contract if the needed changes would make for a better tool.

Are there any areas for improvement or something they could have done differently?

Their communication and attention to detail could improve. Many times we had to test the software on our own to point out where things were not working or what has not been finished yet. Sometimes it seemed they didn't test the changes they were making and we were confused whether that was something we had to do.

BACKGROUND

Please describe your company and your position there.

I am the communications director for a non-profit organization called TECHO, which works to overcome poverty through housing projects and community infrastructure.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs, and what were your goals?

We hired Girolabs to develop our organization's website, for the international version and for the local versions, for the 18 countries where we work.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired Girolabs due to their personalized service and prior knowledge of our work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From the beginning, a gantt was presented with each step, which included previous conversations for the creation of the briefing, roadmap, platform design, platform development, migration, training on the use and maintenance of the site.

How many people from the vendor's team worked with you, and what were their positions?

I believe that around 10 people, including directors, designers, developers, etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The sites are all up and running. Some local operations have already pointed to an increase in the number of donations thanks to the change of website.

Describe their project management style, including communication tools and timeliness.

We had at least two meetings a week, in addition to a WhatsApp group and the use of emails to centralize information.

What did you find most impressive or unique about this company?

Their communication. They were always very patient, clarifying, and transparent. Even though I'm not an expert in website development, I've always had a lot of clarity about the entire project process.

Are there any areas for improvement or something they could have done differently?

Punctuality in meetings

BACKGROUND

Please describe your company and your position there.

I am a technical administrative assistant in an international organisation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs?

For the design of a website for a project/competition for companies implementing circular economy.

SOLUTION

How did you select this vendor and what were the deciding factors?

Several companies were invited. Bids were evaluated, and prices were compared. The proposal they submitted was the most complete and the most competitively priced. We had already worked with them and the results obtained were very satisfactory.

Describe the project in detail and walk through the stages of the project.

The project was the design of a key visual and a website. Several meetings were held with all the institutions involved. Each one contributed materials, and the next steps were agreed upon. The girolabs team conducted all the working sessions very well.

How many resources from the vendor's team worked with you, and what were their positions?

Three members of the girolabs team (manager, designer, and web developer).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This website was the main channel for the content of the competition. A total of 83 companies successfully applied via the website. From these, the winners were selected.

How effective was the workflow between your team and theirs?

The work flow between all the teams was very good. I would like to highlight the willingness of the girolabs team at all times.

What did you find most impressive or unique about this company?

They have a young but experienced team with a strong customer focus.

Are there any areas for improvement or something they could have done differently?

I can't think of any particular one.

BACKGROUND

Please describe your company and your position there.

We are a web-based community of individuals with a shared passion for regenerative business practices. We welcome anyone who wants to connect, grow and learn more about it. Our focus is supporting the San Diego bioregion and beyond. I am the co-founder & committee chair.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Girolabs?

Website redesign and visual branding

SOLUTION

How did you select this vendor and what were the deciding factors?

Girolabs is a member of NEXT San Diego

Describe the project in detail and walk through the stages of the project.

Our website was in need of a cohesive visual brand as well as a cohesive visual flow to how the different pages and page elements were organized.

How many resources from the vendor's team worked with you, and what were their positions?

Five team members - Founder, graphic designers, web designers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've had a 25% increase in unique site visitors since we started working with Girolabs.

How effective was the workflow between your team and theirs?

It was good - we worked asynchronously while meeting weekly to sync up.

What did you find most impressive or unique about this company?

We liked their friendliness, warmth, and passion for what they do.

Are there any areas for improvement or something they could have done differently?

No.