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Genieall

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We make IT wishes come true!

Genieall is an ISO27001-certified IT managed services and consulting provider for Energy, Manufacturing, Healthcare, Finance companies and more. With a particular understanding of the intersection of Operation Technology and Information Technology (OT/IT) and a 24/7/365 operations center and service desk.

  • Min project size
    $1,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    10 - 49
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2012
  • Languages
  • Timezones

Overview by:

Reviewer avatar
Nils Madi
CEO About the Team

3 Languages that we service

  • English
  • Spanish
  • French

1 Timezone that we service

EST
Eastern Standard Time (EST)

2 Locations

  • Toronto , Canada
  • Ottawa , Canada

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $100 - $149 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Genieall offers competitive pricing with projects ranging from $3,500 to over $1 million CAD, demonstrating good value for cost. Clients appreciate their responsiveness, innovative solutions, and alignment with company values, ensuring a strong return on investment.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 7 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Genieall Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • ISO Certification Bolsters Trust

      Genieall's ISO 27001 certification enhances client trust, providing assurance of their capabilities in handling secure operations. Their certification is seen as a testament to their reliability.

    • Seamless Migration and Integration Services

      Genieall successfully migrated email and files to Microsoft O365 with zero data loss. Their organized, responsive approach and excellent ROI were highly valued by clients.

    • Responsive and Reliable IT Services

      Genieall provides reliable IT services, maintaining secure operations for over seven years. Their teamwork and cutting-edge technology keep clients' systems secure and operational.

    • Strong Communication and Customer Service

      Clients appreciate Genieall's strong communication skills and customer service, which contribute to reducing downtime and improving problem resolution efficiency.

    • Effective IT Support and Project Implementation

      Genieall's IT support services, including Microsoft Azure implementations and Cisco product familiarity, are well-executed. Clients appreciate their project scoping and timely delivery, though some delays occur, usually addressed promptly.

    • Potential for Improved 24/7 Support

      While Genieall claims 24/7 support, some clients report delays in handling alerts during off-hours. This suggests room for improvement in providing round-the-clock service.

    Genieall Reviews

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    Industry
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    Software Services for Forensic Accounting Service

    • IT Managed Services
    • $50,000 to $199,999
    • January 2019
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "Their team was always available when the need arose to fix something."

    Oct 25, 2019
    IT Manager, Matson Driscoll and Damico
    Clement Manuelpillai
    • Business services
    • Toronto, Ontario
    • 51-200 Employees
    • Online Review

    Genieall updated multi-factor authentication email software and performed hard-drive encryption. Their services included fixing bugs and testing solutions.

    Showing 11-11 of 11 Reviews

    Our Story

    Incorporated in 2012, Genieall Corporation is a privately owned Canadian IT Services and Consulting company headquartered in Toronto. We have a strong emphasis on values-driven service, which is central to our identity and operations. Our core values reflect a deeply human, forward-thinking, and socially conscious approach to business. At the heart of our philosophy is a belief that people matter most. Our values create a culture where technology serves people, not the other way around.

    Meet the Team

    Nils Madi

    Nils MadiCEO

    Nils drives customer focused, innovative solutions. His leadership ensures your project’s success through trust and strategic alignment.

    Quick Facts

    14 years in business

    Commonly Asked Questions

    Kick-Off: Genieall’s project management team will reach out to you and arrange the first of a cadence of meetings to bring your organization on-board and keep you in the loop as to the progress. Info Gathering: We will gather documentation, interview employees and suppliers, to assemble the information needed to effectively transition and manage IT at your organization. Systems Setup: As information comes in, the systems Genieall uses to deliver our services will be set up and configured - including things like email filters and backups. Documentation: Genieall will create a “runbook” with instructions for our team on your environment, people, and procedures to allow us to support you and securely manage your environment. Monitoring: Now that all the systems are set up and functional, we will set up monitoring and alerting and build baselines against which reliability and security of your environment is measured. Go-Live: All the systems are humming, and our team is empowered. Our account management team starts a regular cadence of meetings to ensure Genieall makes your IT wishes come true!

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    10
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    March 4, 2026

    Business Entity

    Business Entity Name GenieAll Corporation
    Source Government of Canada Federal Corporation Information
    Jurisdiction of Formation Canada
    Date of Formation December 20, 2012
    Status Active
    Last Updated May 18, 2023
    ID 838399-5

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

    5535 Eglinton Avenue West, 218 Toronto, Canada M9C 5K5

    10 - 15

    Contact Genieall

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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    RMSI

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    Nilesh Pakhare

    Additional Connections

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