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Genieall

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We make IT wishes come true!

Genieall is an ISO27001-certified IT managed services and consulting provider for Energy, Manufacturing, Healthcare, Finance companies and more. With a particular understanding of the intersection of Operation Technology and Information Technology (OT/IT) and a 24/7/365 operations center and service desk.

  • Min project size
    $1,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    10 - 49
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2012
  • Languages
  • Timezones

Overview by:

Reviewer avatar
Nils Madi
CEO About the Team

3 Languages that we service

  • English
  • Spanish
  • French

1 Timezone that we service

EST
Eastern Standard Time (EST)

2 Locations

  • Toronto , Canada
  • Ottawa , Canada

Service Lines
IT Managed Services
60%
Cybersecurity
20%
IT Staff Augmentation
10%
IT Strategy Consulting
10%
Select Focus Area
IT Managed Services Focus
Help desk
20%
Network
20%
Security
20%
Managed Hosting Services
15%
Disaster Recovery
10%
Hardware
10%
Managed Software Application & Solutions
5%
Industries
Energy & natural resources
30%
Manufacturing
20%
Government
15%
Financial services
10%
Legal
10%
Non-profit
10%
Utilities
5%
Clients
Midmarket ($10M - $1B)
60%
Enterprise (>$1B)
20%
Small Business (<$10M)
20%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.8 /5

What Clients Have Said

Genieall offers competitive pricing, with engagements ranging from $3,500 to over $1 million CAD. Clients appreciate their value for cost, responsiveness, and ability to meet project requirements, making them a reliable choice for IT support across various industries.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 7 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Genieall Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 4.8
  • Cost 4.8
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Adaptability to Client Needs

    Genieall demonstrates adaptability and flexibility in meeting diverse client needs. They are seen as a strategic partner capable of adjusting services to align with client objectives and industry demands.

  • Positive Client Relationships

    Clients value Genieall's personable and approachable team, which fosters strong, collaborative relationships. Their ability to integrate seamlessly with client teams is frequently praised.

  • Trustworthy and Certified

    Genieall's ISO 27001 certification is a significant trust factor for clients, ensuring a high standard of security and reliability in their services, particularly for sensitive operations.

  • Effective Communication

    The company maintains effective communication with clients through various platforms, ensuring transparency and alignment with client needs. Regular updates and clear communication channels are a key part of their service.

  • Areas for Improvement in 24/7 Support

    While generally responsive, there are instances where Genieall's 24/7 support could be improved, as some alerts are addressed with delays. Ensuring true round-the-clock availability could enhance their service offering.

  • Reliable Customer Support

    Genieall is commended for providing reliable and responsive customer support, often exceeding expectations. Clients appreciate their ability to handle incidents promptly, even in urgent situations, and their commitment to customer satisfaction.

Genieall Reviews

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Services
Project Cost
Industry
Location

Software Services for Forensic Accounting Service

  • IT Managed Services
  • $50,000 to $199,999
  • January 2019
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0

"Their team was always available when the need arose to fix something."

Oct 25, 2019
IT Manager, Matson Driscoll and Damico
Clement Manuelpillai
  • Business services
  • Toronto, Ontario
  • 51-200 Employees
  • Online Review

Genieall updated multi-factor authentication email software and performed hard-drive encryption. Their services included fixing bugs and testing solutions.

Showing 11-11 of 11 Reviews

Our Story

Incorporated in 2012, Genieall Corporation is a privately owned Canadian IT Services and Consulting company headquartered in Toronto. We have a strong emphasis on values-driven service, which is central to our identity and operations. Our core values reflect a deeply human, forward-thinking, and socially conscious approach to business. At the heart of our philosophy is a belief that people matter most. Our values create a culture where technology serves people, not the other way around.

Meet the Team

Nils Madi

Nils MadiCEO

Nils drives customer focused, innovative solutions. His leadership ensures your project’s success through trust and strategic alignment.

Quick Facts

14 years in business

Commonly Asked Questions

Kick-Off: Genieall’s project management team will reach out to you and arrange the first of a cadence of meetings to bring your organization on-board and keep you in the loop as to the progress. Info Gathering: We will gather documentation, interview employees and suppliers, to assemble the information needed to effectively transition and manage IT at your organization. Systems Setup: As information comes in, the systems Genieall uses to deliver our services will be set up and configured - including things like email filters and backups. Documentation: Genieall will create a “runbook” with instructions for our team on your environment, people, and procedures to allow us to support you and securely manage your environment. Monitoring: Now that all the systems are set up and functional, we will set up monitoring and alerting and build baselines against which reliability and security of your environment is measured. Go-Live: All the systems are humming, and our team is empowered. Our account management team starts a regular cadence of meetings to ensure Genieall makes your IT wishes come true!

Premier Verified means Clutch independently confirmed Genieall is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 10 verified client reviews averaging 4.9 stars.

Learn More
Verified Client Reviews
10
Overall Review Rating
4.9
Source
Clutch
Last Updated
March 4, 2026

Business Entity

Business Entity Name GenieAll Corporation
Source Government of Canada Federal Corporation Information
Jurisdiction of Formation Canada
Date of Formation December 20, 2012
Status Active
Last Updated May 18, 2023
ID 838399-5

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (2)

5535 Eglinton Avenue West, 218 Toronto, Canada M9C 5K5

10 - 15

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RMSI

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Nilesh Pakhare

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