Genero

BACKGROUND

Please describe your company and position.

I am the CEO of a meal delivery service

Describe what your company does in a single sentence.

Sell Delicious and Nutritious ready meals online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genero to accomplish?

• Growth hacking
• Optimal media budget
• Market expansion

SOLUTION

How did you find Genero?

• Online Search
• Social

Why did you select Genero over others?

their client user case

How many teammates from Genero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Media and communication content, expansion to the German-speaking market, Conversion optimisation, Digital communication startegy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Decrease in CAC
• Oerspend
• Late followups

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They lacked project management. Weak performance vs KPIs. I had to request many times for the attention.

What was your primary form of communication with Genero?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Genero could have done differently?

Focusonon correct size customers.