What was the scope of their involvement?
The team is currently working on mobile applications. We have a few apps lined up. One is for the customers, one for the administrators, and they have also maintained all of our inventory, amongst other things. The applications are being developed natively. We started with Android, and they are also working on iOS. In addition, they are also taking care of the website and everything that we do on social media is being handled by them.
When it comes to the app development, we are very specific about what we want, and provide wireframes to them in that case. Other times, we may be stuck, and they provide us with their suggestions and ultimately come up with a solution for us.
Our WordPress website is a separate function from the app that is driven more towards sales. They built it out the first time and we are now redesigning it with their help.
We are doing some boosts on Facebook and Instagram. They have a strategy ahead of them, but it is too early to say whether we would go for paid advertising. We are adding our social media presence and our blogs that we post to other sites. Everything comes in from different places that we blog on. We are trying to put a gallery together that shows a before and after. They edit the videos for us and push creatives for us. They also write some blog posts for us, but there are some which are very specific to the company. We review the content and sometimes tweak it. If it doesn’t go as per the brand conscious efforts that we try to keep, then we change it.
What is the team composition?
On the website and social side, we have three team members. For the mobile applications, there were at least five people involved intermittently including a frontend developer, a service lead, and a backend developer. We have one main contact, and they manage their team internally.
How did you come to work with GSBitLabs?
I worked with them at my previous company. They were recommended to us and we decided to move forward with them.
How much have you invested in them?
We’ve invested approximately $28,000.
What is the status of this engagement?
We began working with them in 2018, and it’s an ongoing relationship.