Frontleft

BACKGROUND

Introduce your business and what you do there.

I'm a project manager at an India-based IT company. We partner with clients to deliver high-quality, cost-effective software solutions using agile or waterfall methods, emphasizing code quality and on-time delivery.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frontleft?

We needed help to achieve our performance and efficiency targets and strategic outcomes.

SOLUTION

What was the scope of work with Frontleft?

Frontleft has been involved in project analysis and planning, focusing on business requirements analysis and user experience research. The team also provides training and support and has an ongoing maintenance and support agreement with us.

What is the team composition?

We work with one teammate from Frontleft.

How did you come to work with Frontleft?

We found Frontleft through a referral.

Why did you choose Frontleft over other providers?

We chose Frontleft because of our cultural fit, trust and reliability factors, communication and collaboration, and their Shopify technical expertise and specialization.

What is the status of this engagement?

We started working together in July 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen operational efficiency improvements, cost savings, and ROI. Additionally, we've noticed user adoption and satisfaction and quality improvements. The Monday.com board has been a measurable outcome of our project with Frontleft.

How did Frontleft perform from a project management standpoint?

Frontleft's project management has been good. The team delivers on time. We primarily communicate via Slack, Google Meet, and email.

What did you find most impressive about them?

I'm most impressed with Frontleft's timely communication and transparency.

Are there any areas they could improve?

No, everything has been good.