Footprint

BACKGROUND

Please describe your company and position.

I am the Director of Business Operations of BDNMB.CA

Describe what your company does in a single sentence.

Online information source.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint to accomplish?

• Revamp exiting website
• Add business directory
• update apps

SOLUTION

How did you find Footprint?

Referral

Why did you select Footprint over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Footprint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design a new layout and user interface (UI) for the website, keeping in mind usability, responsiveness, and accessibility. 
• Customize a new feature--a business directory to match the design and branding of your website. 
• Transfer existing content to the revamped website, ensuring all data is accurately migrated. 
• Ensure all images and multimedia content are optimized for fast loading times and compatibility with different devices. 
• Conduct thorough testing of the revamped website and business directory across various browsers, devices, and screen sizes to ensure compatibility and responsiveness. 
• Regularly update the website and directory software to ensure security and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic
• Improved User Engagement
• Feedback and Iteration
• Increased Revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Initial Client Meeting
• Project Kickoff
• Development Phase
• Client Feedback
• Testing and Quality Assurance
• Final Review and Deployment
• Post-Launch Support. 

Throughout each stage of the project, they were effective at communication and proactive to problem-solving. The web developer's responsiveness encompasses timely communication, availability, proactive updates, problem-solving, flexibility, professionalism, documentation, and feedback responsiveness

What was your primary form of communication with Footprint?

Email or Messaging App

What did you find most impressive or unique about this company?

• Adaptability and Flexibility. 
• Commitment to Quality, 
• Exceptional Design 
• Technical Expertise.

Are there any areas for improvement or something Footprint could have done differently?

Not at this point. They had great communication throughout the entire project.

BACKGROUND

Please describe your company and position.

I am the Assistant Director of InterHarmony International Music Festival

Describe what your company does in a single sentence.

InterHarmony International Music Festival combines multiple concerts of world-renowned soloists and chamber musicians, at the same time providing intensive study programs for young musicians, helping them to climb the steps to world stages of classical music.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint to accomplish?

• Consolidate pages to increase user-friendly interface for website
• transfer website from html to php
• Maintain and Redesign Sections of websites for our businesses
• Design custom php forms with conditionals and javascript arrays

SOLUTION

How did you find Footprint?

Referral

Why did you select Footprint over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Footprint.io maintains three websites for 2 businesses and our director. They have participated in design of a Credly digital badge and certifications section, consolidating and organizing pages and useability of the website interface so clients can access information needed faster. 

They recently designed and coded 4 forms, one for applications for students to apply to our festival, and a payment form for students and guests with conditional formatting, connecting the API to the payment processor, and integrating the form responses into Notion databases for our organization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are getting less emails with questions that can be answered by clients accessing information on our website because they are able to find the information easily. We are not needing to explain the pricing structure or how to use the forms like we did with our old system because the custom payment forms are so user-friendly and automatically calculate the amount owed by the clients. 

The integration into Notion helps our organization immensely with the elimination of margin of error with less data entry needed by our staff. This saves time for our staff to be more creative and work on creating the best experience possible for our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mike is an excellent project manager. If something is not going to plan, he immediately makes modifications to the scope of projects. He is always reachable. The vast majority of projects with Footprint.io are delivered on time.

What was your primary form of communication with Footprint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find Footprint's flexibility and creativity unique, as well as how easy it is to work with their team, how responsive they are to questions and project modifications that arise.

Are there any areas for improvement or something Footprint could have done differently?

I cannot think of anything at the moment.

BACKGROUND

Please describe your company and position.

I am the Founder of Kwik Look Pte Ltd.

Describe what your company does in a single sentence.

Kwik Look is an advisory company that helps businesses & investors understand the cash flows, risks, and potential valuation associated with new ideas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint to accomplish?

• Enhanced functionality and reporting
• Proprietary algorithms

SOLUTION

How did you find Footprint?

Referral

Why did you select Footprint over others?

• Referred to me
• Reputation for high-quality delivery by experienced IT professionals

How many teammates from Footprint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Footprint.io had already done the initial website development, including our proprietary algorithms. This project involved further enhancements to functionality and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new functionality and reports worked as designed & expected

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very experienced, professional, and committed to delivering the required updates on time and budget. Good use of different time zones meant the team would work on the new functionality whilst I slept, then I would test/review and give feedback during my daytime. This allowed for quick clarifications, ongoing discussions of complexities, and informed decision-making on my part. 

The team was a real pleasure to work with. And I would not hesitate to recommend them to anyone. Of course, it is essential that the client is very clear on what they want, has set aside the appropriate resources on their end, and has scoped the work in good detail first.

What was your primary form of communication with Footprint?

Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism and experience of the team

Are there any areas for improvement or something Footprint could have done differently?

I like to be hands-on, and the team's virtual way of working suited me very well .... which is why my company has had some 5-6 project engagements with Footprint.io.

BACKGROUND

Please describe your company and position.

I am the Owner of MySadaqat

Describe what your company does in a single sentence.

Crowdfunding for charitable campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint.io to accomplish?

• Web development
• Business consulting
• Payment processor integration

SOLUTION

How did you find Footprint.io?

• Online Search
• Referral

Why did you select Footprint.io over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Footprint.io were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with the business concept which they reviewed and commented on. We then moved to custom site development which included graphic design. Once site was developed, and after excellent communication throughout the process to ensure that it was both what I wanted, and secondly, what was most likely to succeed, we progressed to discussing marketing and payments integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEO measures. 
• Hitting deadlines for different phases of the project. 
• Proper functioning of payments upon launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, if not early. Response was reliably rapid and same-day in almost all cases, sometimes even on weekends. Response was always polite, friendly and target oriented; they solved the concerns that were presented.

What was your primary form of communication with Footprint.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ethics and values impressed me from day one, and the feeling that I was doing business with friends in the process. It wasn't a formal or stiff interaction, but a very friendly, open interaction where no question or idea wasever thought to be "stupid" or the like. I've worked with other companies that always made you feel like you didn't know anything, but the team at Footprint.io made me feel like I was an integral part of the development on a regular basis.

Are there any areas for improvement or something Footprint.io could have done differently?

Any minor suggestions that I presented to the team at Footprint were often implemented in "real-time" and so I never felt like they needed to improve as they were already improving every aspect of the process as it happened. This was very impressive

BACKGROUND

Please describe your company and position.

I am a Manager at BT Moto

Describe what your company does in a single sentence.

Modifying motorcycle software and producing performance parts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint to accomplish?

• A custom ecommerce website

SOLUTION

How did you find Footprint?

Online Search

Why did you select Footprint over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Footprint were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A completely custom ecommerce site that is easy to use and has a custom design that is completely customizable on the backend and SEO optimized, 
• Ability to add products, syncing with outside websites, ability to add users with profiles, and ability to upload/download custom files.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A quantifiable leap in web traffic and sales YOY

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and always communicative of project specifics or inquiries regarding the project

What was your primary form of communication with Footprint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Management seemed extremely relatable and sympathetic to our goals/needs. I felt I was working with a coworker rather than an outsourced company.

Are there any areas for improvement or something Footprint could have done differently?

I feel they handled the project very well and seemed to have a vast body of experience that got them to this level of productivity. Definitely experienced in their profession and their work speaks to that.

BACKGROUND

Please describe your company and position.

I am the Director of Information Technology of Venture Christian Church

Describe what your company does in a single sentence.

Nondenominational Church

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint to accomplish?

• website enhancment
• build an App

SOLUTION

How did you find Footprint?

Referral

Why did you select Footprint over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Footprint were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Church Mobile App, that will serve the entire community focused on brining people to Christ, submitting prayers, and joining life groups

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Excellent communication
• great vision
• alignment with our vision
• excellent expertise
• amazing customer service

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since the beginning, Mike and his team consistently met deadlines, attentively addressing our requirements and providing requested deliverables while also offering valuable input for enhancements.

What was your primary form of communication with Footprint?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Exceptional service, fantastic individuals to collaborate with, and highly focused on cost efficiency.

Are there any areas for improvement or something Footprint could have done differently?

I can't think of anything negative; every aspect of Footprints and their team has been overwhelmingly positive.

BACKGROUND

Please describe your company and position.

I am the COO of Perch Wealth

Describe what your company does in a single sentence.

We specialize in alternative investments, including 1031 exchanges into Delaware Statutory Trusts (DSTs).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint.io to accomplish?

• Create a private client portal using Knack

SOLUTION

How did you find Footprint.io?

Referral

Why did you select Footprint.io over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Footprint.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Footprint.io created a custom Knack portal for our clients, which included the unique ability to create sample portfolios. They also integrated this into our custom website, as well as managed regular updates to the site and portal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client reviews of our portal and ability to create sample portfolios have been stellar!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Footprint.io team has been wonderfully responsive to all my questions and requests, and we have received all deliverables on or before the quoted dates.

What was your primary form of communication with Footprint.io?

Email or Messaging App

What did you find most impressive or unique about this company?

I've been very impressed with their ability to bring every wild request I've had to fruition, as well as their customer service -- they are absolutely wonderful to work with!

Are there any areas for improvement or something Footprint.io could have done differently?

I cannot think of any areas needing improvement. I 100% would recommend them!

BACKGROUND

Please describe your company and position.

I am the VP Marketing

Describe what your company does in a single sentence.

I manage multiple client projects year round.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Footprint.io to accomplish?

• Overall design and development needs
• On call tech expert needs around the clock
• Software development projects

SOLUTION

How did you find Footprint.io?

Referral

Why did you select Footprint.io over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Footprint.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past 5 years, I’ve used Footprint for hundreds of client projects, both large and small.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeliness and quality of all projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All projects are delivered on time. Their model allows for almost around the clock access to their team!

What was your primary form of communication with Footprint.io?

Email or Messaging App

What did you find most impressive or unique about this company?

The cost and quality of all services delivered are impressive!

Are there any areas for improvement or something Footprint.io could have done differently?

None!