FM Enterprises Online Services

BACKGROUND

Please describe your company and position.

I am the Project Director of a bookstore.

Describe what your company does in a single sentence.

We are an Islamic store in the UK where you can buy Islamic Books in English, Urdu, Arabic and other Islamic gifts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FM Enterprises Online Services to accomplish?

• Website Development
• eCommerce Functionality
• Retail software

SOLUTION

How did you find FM Enterprises Online Services?

Online Search

Why did you select FM Enterprises Online Services over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from FM Enterprises Online Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build a custom retail system 
• Create a new eCommerce website and perform initial configurations 
• Adjust all settings, integrations, and extensions to ensure a smooth transition 
• Perform thorough testing of the website and ensure it is ready for launch 
• Switch the domain to point to the newly created site once it has been tested and approved 
• Start SEO Campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They built an excellent website according to the requirements. They developed a custom POS solution integrated with our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the representatives were professional and very responsive to all my requests. They delivered all the items we requested.

What was your primary form of communication with FM Enterprises Online Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Task management through their task manager and the communication and ease of working with them through messaging was commendable.

Are there any areas for improvement or something FM Enterprises Online Services could have done differently?

Not sure, as they are very responsive.