Flower Press Interactive

BACKGROUND

Please describe your company and position.

I am the Acting Director of Software of a medical startup.

Describe what your company does in a single sentence.

Early-stage medical device startup developing diagnostic tests to expand testing and improve public health

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flower Press Creative Studio, LLC to accomplish?

• Mobile app UI/UX redesign
• Company and product branding
• Website design

SOLUTION

How did you find Flower Press Creative Studio, LLC?

• Online Search
• Clutch Site

Why did you select Flower Press Creative Studio, LLC over others?

• High ratings
• Great culture fit

How many teammates from Flower Press Creative Studio, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile application UI/UX redesign and branding for two parallel products. The earlier stages of the project included both design and development deliverables and required regular and frequent collaboration, but once the product was fully formed, deliverables transitioned to smaller incremental design improvements and graphic design on an ad-hoc basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ticket completion; mobile application build and deployment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FPCS project management was clear and thorough. Tickets written by FPCS had very clear acceptance criteria, and were delivered on the timelines promised by FPCS. FPCS were very accommodating and flexible with changes in timelines (delays) on our side!

What was your primary form of communication with Flower Press Creative Studio, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with the flexibility Flower Press Creative Studio, LLC is able to provide on our projects. The entire team was also very pleased with how clean, intuitive, and approachable the app redesign ended up.

Are there any areas for improvement or something Flower Press Creative Studio, LLC could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Real Work Technology Inc, a hiring platform for tradespeople. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We hired Flower Press to help us design and build our platform. 

SOLUTION

What was the scope of their involvement?

Initially, we came to Flower Press with our ideas and the platform we wanted. They then put together a bid for the UI/UX design phase. From there, the team built wireframes for us. To do that, they used our existing branding and logo. They suggested formats and designs based on those, and we gave our approval. 

They then performed initial user tests before moving into the development phase. They took the feedback from the tests and built the platform. For tools, they’ve done a lot of work on Figma. Meanwhile, our landing page is on WordPress, and they’ve built the backend platform using React Native. 

At present, the MVP version of the platform is launched. However, we’re going to do more things on it with Flower Press. We haven’t built a formal app yet, but they’ve created a mobile-friendly version of the web platform. 

What is the team composition?

The team composition has changed based on the project’s phase. Early on, we had a part-time product manager, a designer, and their company’s owner. The three of them were involved in the initial design process. 

During the production process, we work with at least a few teammates, including software engineers. I’ve worked frequently with Matt (Engineering Lead & Senior Software Developer), Khaiersta (Founder & Product Design Lead), and Amy (Project Manager). 

How did you come to work with Flower Press Creative Studio, LLC?

Flower Press was connected to my extended network. Their name came up from somebody  I knew, so I did some research about them and reached out to the team. I interviewed them with a couple of other companies I was looking into; ultimately, I chose them because they had been up for awards in the past. Their proposal was also the best one. 

How much have you invested with them?

Our investment has been around $200,000–$1 million. 

What is the status of this engagement?

We started the project in April 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of my advisors is a software engineer by trade, and I run Flower Press’ programs by him. The advisor tells me that the programs are solid, indicating quality work. Moreover, the Flower Press team has been truly collaborative. 

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

My interactions with the entire team have been positive. Everybody has been helpful and gives their opinions and guidance. They’re all responsive and deliver high-quality work. 

We’ve encountered complicated work during the project, and the team has been communicative when they run into those things. They always consult me, and their communication skills are strong throughout the process. We have weekly progress meetings via Zoom. Our teams also communicate via email. 

What did you find most impressive about them?

They take our ideas and make them better than what we think they can be. Moreover, the design process has been fun. 

Are there any areas they could improve?

No, there aren’t any. We’ve had a productive business collaboration. 

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of an insurance brokerage in the US. We serve five locations with insurance products such as home, auto, health, and life insurance. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

The Flower Press team has been with us since the beginning of our business, and they’ve provided us with design services. 

SOLUTION

What was the scope of their involvement?

Our first project is the creation of our brand and logo. They’ve created different branded images and assets for us. On top of that, they’ve built a state-of-the-art e-commerce platform for us. The platform has different  APIs that connect it to different companies and providers, allowing us to sell our products more effectively. Moreover, Flower Press maintains and troubleshoots our platform as we build new pages and functionalities. For technologies, they’ve used WordPress and React.

We’ve had many other projects over the years. During these projects, we have kickoff calls where we discuss the scope of their work. Then, we send drafts and copies back and forth. If we’re creating a new branded landing page, we usually have introductory calls at the beginning of the project to discuss our needs. Then, we go back and forth across different rounds of development. 

Moreover, we normally get documentation from the third parties that we work with, and we hand them over to Flower Press. We conduct a kickoff call with the team, and if they have questions, they send them over in a request list via email. For the most part, our own team is the go-between for Flower Press and our third-party partners. They’re the ones exchanging documentation. 

For ongoing design services, we contact Flower Press every time we have a new asset that needs to be designed, such as a company-branded flyer or a new employee handbook. We reach out to them on an ad hoc basis whenever we need a branded asset. 

What is the team composition?

For new product pages, we work with about four teammates from Flower Press. For maintenance, we only work with two teammates. 

How did you come to work with Flower Press Creative Studio, LLC?

Our CEO went to high school with Flower Press’ CEO. We connected with her after she founded her company and had been running it for a while. Our team talked to her about what we wanted to create, and she took it from there. Our owner introduced her to the rest of the team, and we started working together. 

How much have you invested with them?

We’ve invested between $200,000–$1 million. 

What is the status of this engagement?

Our brand and design project was in 2012, and they built our platform in 2018. Our most recent page build was about three months ago, and they provide us with ongoing maintenance and design services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website alone is an entirely new distribution channel for us, and we thank Flower Press for developing such a website for us. Because of it, we’re able to capture leads and bind businesses on several of our products — these wouldn’t have been possible without their work; our entire e-commerce revenue wouldn’t exist without the website being built. 

Moreover, Flower Press is a truly high-quality firm. They listen well to comments and feedback. As a result, we only have to turn comments once or twice. From there, they’re able to understand what we’re envisioning in our heads. 

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

We converse mostly on emails and Slack. A Slack channel connects our team to their team. For example, if the task is about web maintenance and development, we have a development channel with the Flower Press team. If we have an issue or a question, we can ask them on Slack, and they’re truly responsive. The Slack channel has made it easier for us to communicate and address any roadblocks or issues on time. It helps us keep on target with completion dates. 

Moreover, they make sure they match our hours; when we’re operating, they’re operating, too. I also appreciate that they’re sensitive to our budget. What we’re building isn’t cheap, but the fewer revisions and changes we need to make, the less expensive it becomes. Given that, Flower Press ensures they deliver the highest quality at every turn. They’re conscious of making sure they are as close to the target as possible on the first try in each of our projects.  

What did you find most impressive about them?

Over the years, we’ve worked with various groups for design and development, and Flower Press has been a completely different team. They’ve done excellent work. 

Are there any areas they could improve?

This isn’t a weakness per se, but there has been some reorganization in their company as they’re growing. Sometimes, the staffing and communication fall off. We have to get used to a new team when we’re reassigned to new people. Because we’ve been with them for so long, it always takes a bit of time to readjust to any new team. 

To be fair, we’ve brought up this issue with their owner, and she’s addressed it right away. Ever since bringing it up, we’ve been able to keep on the cadence that we’re accustomed to, which is great. 

Do you have any advice for potential customers?

Put in the necessary time upfront to establish a quality relationship with the Flower Press team. The sooner they understand you, your company, your brand, and your objectives, the sooner their efficiency and effectiveness will improve. 

A lot of people try to delegate as quickly as possible when they kick off a relationship with a new vendor, and then they become hands-off. However, what’s incredibly valuable is to invest time upfront at the beginning of the relationship. This will pay dividends in the future. You’ll get a better product and be more efficient, saving you more money in the longer run.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and Founder of Before the Field, an athletic platform for athletes, coaches, and trainers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We needed Flower Press Creative Studio, LLC to build a mobile and web platform. 

SOLUTION

What was the scope of their involvement?

Flower Press Creative Studio, LLC has translated a system based on acceptance and commitment therapy (ACT) into a user-facing app for the athlete. The app connects trainers and coaches to positively influence and support the athletes' well-being and sports experience. Initially, the team did user studies and went through a discovery process. They took care of the design, UI/UX, wireframing, and front- and backend development. The mobile app involves two different user experiences that are connected and share information with each other. It’s available for Android and iOS. They also did a web version. 

What is the team composition? 

We work with the project manager, the owner, a lead developer, a junior developer, a dev ops person resource, and two QA resources. 

How did you come to work with Flower Press Creative Studio, LLC?

They were recommended to our former co-founder. We interviewed them and decided to move forward with them. 

How much have you invested with them?

The project cost $500,000.

What is the status of this engagement?

We started working together in October 2021, and the collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The UX/UI designer won an award for the designs of our platform. Flower Press Creative Studio, LLC has built a well-functioning, scalable platform that users find value in. They’re a very professional and straightforward team. They’re really great about fixing bugs quickly. There haven’t been any major system crashes. 

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

We have weekly meetings with the project manager. She’s highly responsive and communicative. There’s never been a time she’s not responded within 24 hours.  

What did you find most impressive about them?

Flower Press Creative Studio, LLC’s ability to communicate the ins and outs of understanding the build has been impressive.

Are there any areas they could improve?

Flower Press Creative Studio, LLC could add more people in order to get more clients. 

Do you have any advice for potential customers?

Ask questions. Don’t be afraid to express the business side of things to give them a clear picture. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a medical care startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We were looking for a new mobile development team who can also provide us with a holistic development package.

SOLUTION

What was the scope of their involvement?

We hired Flower Press Creative Studio to redesign our Android-based mobile app, but we continue to work with them for their web development and marketing strategy services.

They build our website through Angular, and they consult us with the best marketing strategies and practices.

What is the team composition?

We primarily work with a web developer, designer, and frontend developer.

How did you come to work with Flower Press Creative Studio, LLC?

We came across their team through a Craigslist ad and after doing such a good job on our initial Android app, we decided to commit more fully to them.

How much have you invested with them?

So far, we’ve invested about $600,000.

What is the status of this engagement?

Our ongoing partnership started in April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I only have positive feedback about our engagement, and I specifically appreciate the fact that they’re so direct and decisive when it comes to the project — they’ve made all the right decisions from a design perspective.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They perform well from a project management perspective. We utilize JIRA for the entire process and typically communicate through email, Slack, Google Meet, and Zoom.

What did you find most impressive about them?

We’re impressed with their focus on identifying solutions and getting the right outcome.

Are there any areas they could improve?

There’s nothing they need to improve on.

Do you have any advice for potential customers?

I would just high recommend working with Flower Press Creative Studio because I’ve had such a positive experience partnering with them.

BACKGROUND

Introduce your business and what you do there.

I’m the chief medical officer at a startup medical device manufacturer in the San Francisco Bay Area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We had an existing outdated website, and it was difficult to update because we had to write the code ourselves. As a result, we wanted a WordPress platform that we could easily update without having to code.

SOLUTION

What was the scope of their involvement?

The team developed our website and integrated the palette and fonts that we had on our previous website, and they added some photos, too. Our platform had our company’s description and product, contact form, and blog section. They also created a downloadable brochure that would allow us to collect email addresses. On top of that, they set up our website in such a way we could easily implement SEO strategies and view our analytics.

What is the team composition?

We only communicated with one main point of contact throughout the project.

How did you come to work with Flower Press Creative Studio, LLC?

Flower Press Creative Studio, LLC was recommended by our product designer. They had worked together on another project, which led us to work with them.

How much have you invested with them?

We spent $10,000–$14,000.

What is the status of this engagement?

Our collaboration ran from August–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were pretty happy with the website they created, and our investors also told us that our platform looked great. Overall, Flower Press Creative Studio, LLC did what we asked for.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

They were on budget; we only spent what we expected to pay from the estimate they gave us. We communicated through Zoom and email. Once they moved to the implementation phase, we were able to do everything through email.

I’d say the only issue we had was with their timeline because our project stretched over a number of weeks. It wasn’t really a big deal for us because we weren’t in a hurry. At that time, I think they had people out of the office or they had too many projects, but the team finished our project just in time for us to launch it at a conference.

What did you find most impressive about them?

Their efficiency was their strong point. We had a very simple project, and they were able to do everything they promised. We didn’t have any disconnect during the engagement.

Are there any areas they could improve?

No, we were satisfied with their work.

Do you have any advice for potential customers?

At the beginning of our project, they presented a statement of work (SoW) and they stuck to it.

BACKGROUND

Please describe your company and your position there.

I head a small software development company called Spark Anvil, LLC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired Flower Press Creative Studio to help us work through the interaction and visual design for a new app of ours, SparkEatz.

SOLUTION

How did you select this vendor?

I had a personal referral to work with Flower Press from a former coworker of mine.

Describe the project in detail and walk through the stages of the project.

SparkEatz is a mobile app for tracking the dishes you like and don't like from restaurants. I engaged Flower Press when the core of the code was already done, but needed some interaction design help as well as visual design help. We brainstormed about the ideal interaction model, worked through wireframes, and eventually got down to pixel-level visual design.

How many resources from the vendor's team worked with you, and what were their positions?

Two people. I worked directly with Khaiersta, the head of Flower Press, and with an illustrator on her team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We ended up with a great app with smooth user flows. The app looks professional and is easy to use. Initial feedback about the app has been positive.

How effective was the workflow between your team and theirs?

Our work together was very effective, coordinated through Slack and email. The Flower Press team was responsive to questions and input; they were easy to stay in touch with.

What did you find most impressive or unique about this company?

I'm most impressed with Khaiersta's interaction design skills and enjoyed brainstorming with her about different ideas on how to approach specific flows.

Are there any areas for improvement or something they could have done differently?

Nothing big enough to mention here.

BACKGROUND

Please describe your company and your position there.

I am a Owner of the business. I handle accounting, inventory management and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired them to complete a redesign of our website several years ago. We have since relied on them to handle ongoing updates and maintenance for the site as our business needs have changed.

What were your goals for this project?

We engaged Flower Press Creative Studio, LLC to update our website to improve our overall customer experience. They created our original website several years ago, and we noticed some areas for improvement. We came back to them in order to simplify information display, and to enhance the overall user experience. This work included removing unnecessary information, clearing up confusing details on our detailed 24 hours restaurant menu, and providing additional information to answer customer questions upfront. 

Location, hours, cost, offerings and price are what our customers are looking for. Presenting this information in a clear, and easy-to-locate fashion on desktop or mobile is essential to stop ongoing one-on-one customer service requests. Additionally, we asked Flower Press Creative Studio to optimize our website, and improve SEO for some specific keywords in the Portland area.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

We had previous experience working with Flower Press Creative Studio on our printed menus. We chose them for the website work based on past experience.

Describe the project in detail.

This most recent round of revisions was specifically geared to simplify the website, and address customer questions quickly and easily. We removed unnecessary information, improved the information architecture and simplified information display. Additionally we asked for keyword optimization for some important search terms in the Portland bar and restaurant market. This was a relatively small engagement, but over the years FPCS has performed many such updates. We try to improve the website consistently. Even though it's simple, it's effective in addressing customer concerns.

What was the team composition?

We worked primarily with Khaiersta English, the Creative Director, and Eric Baldoni the UI Developer who executed the build. For ongoing updates these two collaborate with us to make updates as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have spent less time managing our website since the redesign. It is simple to ask Flower Press to handle updates when they are needed. We value the partnership. We have had many positive comments from customers and staff. It is difficult to quantify any direct impact on sales, however, we do believe having a professional online presence has helped present us well overall.

How did your relationship with your partner evolve?

Their project management is pretty lightweight and our needs are pretty straightforward and consistent. Generally, I make requests and they will schedule them out and respond with a quick turn around time. We expect to continue to have the same needs in the future and plan to engage TFPCS to do so.

How effective was the workflow between your team and theirs?

Communication has been easy. When we need maintenance it is very simple to ask for changes, and they are usually done within a few days. We also benefit from occasional suggestions for changes and updates to our website, which we consider based on turn around time and budget.

What did you find most impressive about this company?

We like their diverse skill set and a single point of contact for updates. With just one email or phone call we have a whole team of experienced professionals at our disposal.

Are there any areas for improvement?

We are completely satisfied with our experience and the service that we received.

What advice do you have for clients with similar needs to you?

Highly recommend engaging with The Flower Press Creative Studio whether your project is large or small.

UPDATED REVIEW

This review was published on June 21, 2018.

Shawn Alhadeff

Owner, Tik Tok Restaurants

Restaurants

11-50 Employees

Portland, Oregon

Less than $10,000

May 2016 - May 2018

Project summary: 

In order to inform and influence potential customers, Flower Press Creative Studio, LLC designed both a printed menu and a custom, informational website responsive to multiple platforms.

Feedback summary: 

By facilitating an ongoing partnership with a local printer and making regular updates seamless and transparent, Flower Press helped establish efficient, long-term processes for maintaining business success. The team's visually appealing products were well-received and operate on all target devices.

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Tik Tok Restaurant and Bar, an established restaurant chain in Portland, Oregon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired Flower Press Creative Studio to design printed menus for the restaurant and create a custom, responsive, and informational website.

What were your goals for this project?

Our goal was to provide potential customers with information on location, menu items, and pricing in a simple, straightforward manner that would encourage them to select our restaurant.

SOLUTION

How did you select this vendor?

A friend recommended them.

Can you go into detail about the services they provided and the scope of the project?

After an initial meeting to discuss the project goals, I provided written consent and Flower Press handled the project management. We began with the printed menu, going through several rounds of design and revision. We created the website next with much of the same information but presented it in a clean and modern way. The pages were responsively designed, so they were easily viewable on desktops, tablets, or phones. Flower Press also created several informational pages in addition to the menu and customized the interface with unique graphics featuring our logo and photography.

What was the team composition?

The team consisted of the company’s founder and creative director, one senior designer, and one UI developer, all of whom were excellent.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The printed menu received positive feedback from customers. Flower Press recommended a local pre-press printer with an easy, reliable process for updates; each year, we send them our price changes, then they make the edits and send us the updated menus. The website effectively communicates our critical information, appears in search engine results, and works well on the target devices. Updates to the website are straightforward as well; we contact Flower Press directly for annual price changes.

How was project management arranged and how effective was it?

The workflow was highly effective. Tasks were accomplished efficiently and ongoing changes were completed expeditiously.

What did you find most impressive about this company?

I was impressed with Flower Press Creative Studio's ability to simplify a relatively complex set of tasks. The printed menu and website are critical to our business operations; through Flower Press and the printer relationship they established for us, we're able to keep these materials well maintained and looking great year after year.

Are there any areas where they can improve?

There is nothing I can think of.

Star Ratings

Overall Rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

------------------------------------------------------------

This review was published on October 25, 2020

BACKGROUND

Please describe your company and your position there.

I am a Owner of the business. I handle accounting, inventory management and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We hired them to complete a redesign of our website several years ago. We have since relied on them to handle ongoing updates and maintenance for the site as our business needs have changed.

What were your goals for this project?

We wanted a simple online presence that would be easy to use on mobile or desktop, with basic information about our restaurant and bar locations. We offer 24-hour food and drink menus, which we wanted to have online for customers deciding where to dine. Our previous website was quite old, and hard to maintain, and we just wanted something simple to use and manage. We received positive feedback on the website from customers and employees. We believe it serves our needs well.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

We had previous experience working with Flower Press Creative Studio on our printed menus. We chose them for the website work based on past experience.

Describe the project in detail.

Since the project was straightforward, we did not have a complex process to go through. Flower Press set up weekly meetings during which we planned the content for the website, with a series of wireframes. They set up a clickable prototype for desktop and mobile, which we reviewed with stakeholders. They provided color and icon suggestions, and selected photography. We provided menu content and location information for inclusion on the site. For ongoing maintenance, we contact Flower Press with updates to the menu, and they update the website content as-needed.

What was the team composition?

We worked primarily with Khaiersta English, the Creative Director, and Eric Baldoni the UI Developer who executed the build. For ongoing updates these two collaborate with us to make updates as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have spent less time managing our website since the redesign. It is simple to ask Flower Press to handle updates when they are needed. We value the partnership. We have had many positive comments from customers and staff. It is difficult to quantify any direct impact on sales, however, we do believe having a professional online presence has helped present us well overall.

How effective was the workflow between your team and theirs?

Communication has been easy. When we need maintenance it is very simple to ask for changes, and they are usually done within a few days. We also benefit from occasional suggestions for changes and updates to our website, which we consider based on turn around time and budget.

What did you find most impressive about this company?

We like their diverse skill set and a single point of contact for updates. With just one email or phone call we have a whole team of experienced professionals at our disposal.

Are there any areas for improvement?

None that I can think of at this time.

RATINGS

Overall rating: 5

I am very impressed with the service overall.

Quality: 5

Quality is very high. We have not had any problems.

Cost: 5

Costs were very reasonable.

Schedule: 5

Timelines were always met.

Willing to refer: 5

I have referred Flower Press Creative Studio to friends in the past.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing specialist at The Hunley Group, a Salesforce consulting firm specializing in building products for the construction, healthcare, and life sciences industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flower Press Creative Studio, LLC?

We needed a complete website refresh. Our site was about 10 years old, and we needed a little bit of a rebrand to bring it to 2020 with a fresher look.

SOLUTION

What was the scope of their involvement?

We started working with Khaiersta (Founder & Creative Director), giving her an overview of our company and what we do. It was a lot of getting to know each other.

After that, we began with the website before going into the rebranding, which included finding new icons and templates that would give the company a new look.

What is the team composition?

Khaiersta was my main point of contact. We also worked with Eric (Senior UI Engineer).

How did you come to work with Flower Press Creative Studio, LLC?

One of our team members had worked with Khaiersta before. After seeing a lot of her work and getting to know her personality, we thought she would be the best fit.

How much have you invested with them?

We spent around $25,000.

What is the status of this engagement?

We started working together in November 2019, and the site launched in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It took a lot of teamwork. Everything that came from their team gave us a fresh look. It also gave us a boost in where we want to go brand and marketing-wise. Since we launched a blog, it’s become more popular because of the draw of the updated site.

The functionality is much better. It works flawlessly, and it performs well on mobile.

How did Flower Press Creative Studio, LLC perform from a project management standpoint?

The team always on time and within budget. Throughout the engagement, we worked virtually with their team. We used Slack and Google Hangouts.

Khaiersta spearheaded the project, and she was great about getting to know our company. We put a lot of trust in her. Eric helped with any technical items we needed. If I had any questions, he was great about answering them.

What did you find most impressive about them?

Khaiersta’s ability to look at our project was impressive. Not everyone understands what we do, but she was able to give a fresh look that gives us an edge over our competitors. Her ideas set her apart.

Are there any areas they could improve?

No, not that I can think of. They were great at communication, and they were super quick at getting back to me.

Do you have any advice for potential customers?

Be open with their team. They enjoy hearing ideas and working with other people. As long as you’re truthful and upfront about what you want, they’re great at making your ideas into reality.

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of a non-profit agency that provide outpatient drug and alcohol services to San Mateo County.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flower Press Creative Studio, LLC?

We needed a new logo to update our presence on line, in Facebook, and in print material. We wanted a logo that was just ours, so it had to be unique.

What were your goals for this project?

A new bright and vibrant logo, and a revitalized website for marketing.

SOLUTION

How did you select Flower Press Creative Studio, LLC?

Flower press was already our webmaster before my arrival. I really liked the staff and their ideas, so we stayed with them for this project.

Describe the project in detail.

We needed a logo that was similar to the hands around the globe design, often seen as open source material. But, we needed it to be just ours, so we had to make it unique. In keeping with the population we serve (Latinx), it had to have a vibrant color scheme.

What was the team composition?

The team consisted of myself, my Director of Finance, and Khaiersta from Flower Press.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Khaiersta kept us in the loop with proposed designs and modifications until we loved the end product. She then spent hours in restructuring our website with the new look, and corrected some old outdated fields to bring everything current.

How effective was the workflow between your team and theirs?

Very effective workflow. Due to Covid, collaboration and submission we're all done via teleconferencing and email.

What did you find most impressive about this company?

Their ability to listen to an idea we had, understand the concept, and create for us a product that we could only describe in words!

Are there any areas for improvement?

None! Great job all around! We will continue to use them going forward.