Customer Happiness, Delivered Around the Clock
FACILIX, is a Bangladesh-based outsourcing provider delivering reliable, scalable, and cost-effective customer support solutions for global businesses.
Our dedicated team specializes in:
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Inbound & outbound support (voice, chat, email)
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Technical helpdesk & IT support
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Back-office operations (order management, data entry, scheduling)
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Industry-specific support for e-commerce, SaaS, property preservation, healthcare, fintech, and more.
With 24/7 availability, multilingual capability, and advanced CRM tools, we ensure every customer interaction strengthens your brand. Clients typically save 50–70% in operational costs compared to in-house teams while maintaining or exceeding service quality standards.
Our mission is simple: to help companies focus on growth while we take care of their customers. Whether you’re a startup looking to scale or an enterprise seeking reliable global support, we are ready to be your long-term partner in customer success.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2024
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Facilix
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RAGIB SHAHARIAR