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Confidential
Sep. 2023 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They implemented things very fast and were able to produce results!"

Jan 25, 2024

Hiring Strategist, Software Company

Anonymous

Other industries
Coral Gables, Florida
51-200 Employees
Online Review

Epic Label has developed a robust CRM system for a software company. They've also provided consulting in revenue operations, growth marketing, and sales enablement to scale the client's efforts and drive leads.

Thanks to Epic Label's work, the client has improved their sales, marketing, and customer support efficiency, resulting in more leads, booked meetings, and closed deals. The team communicates via Slack and email, and they work quickly to produce amazing results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Hiring Strategist of a software company

Describe what your company does in a single sentence.

Background Checks - Employment Screening Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Epic Label to accomplish?

Remove data silos within our organization
Implement and Optimize our CRM
Scale our Sales and Marketing Efforts
Drive more qualified leads and meetings into our organization

SOLUTION

How did you find Epic Label?

Online Search
Referral

Why did you select Epic Label over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Epic Label were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Epic Label was to build our company a robust CRM, consult with Revenue Operations, Growth Marketing, and Sales Enablement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved efficiency and effectiveness of our sales team, marketing efforts, and customer support. Increased leads, booked meetings and deals. Improved quality of our leadgen efforts, and more productivity from our internal team members.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered everything on time and before scheduled due dates. They used Teamwork.com for Project Management and we received daily and weekly updates via Slack and Email. Whenever we had a request brought up in Slack, Email or in our meetings, they implemented things very fast and were able to produce results!

What was your primary form of communication with Epic Label?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The speed of which they implemented and the results they produced for us were amazing!

Are there any areas for improvement or something Epic Label could have done differently?

None

RATINGS

5.0

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