Elsner Technologies Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the eCommcerce Marketing Specialist of Sheet Plastics

Describe what your company does in a single sentence.

Online plastics retailer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Create a brand new website
• Assist with on-going projects

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Upwork

Why did you select Elsner Technologies Pvt Ltd over others?

• High ratings
• Pricing fits our budget
• Great culture fit

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had a remarkable experience working with Elsner, an exceptional web development agency. From the very beginning of our collaboration, they demonstrated a level of professionalism and expertise that exceeded my expectations. Here are some key points that highlight the positive aspects of my experience: 

• Website Creation: Elsner played an instrumental role in helping us create a new website. Their team's knowledge and creativity were evident as they worked tirelessly to bring our vision to life. 
• Comprehensive Planning: They guided us through the entire process, from the initial concept to the go-live phase. Their meticulous planning ensured that every aspect of our project was carefully considered and executed. 
• Effective Tracking: Elsner's assistance with tracking was invaluable. They provided us with the tools and insights needed to monitor the performance of our website, allowing us to make data-driven decisions. 
• Outstanding Communication: Communication with the team at Elsner was nothing short of excellent. They were always responsive, and their willingness to address any concerns or issues promptly was greatly appreciated. 
• Issue Resolution: The Elsner team's capabilities became evident when we encountered challenges. They tackled any issues that arose with a sense of urgency and skill, ensuring minimal disruption to our project timeline. 
• Regular Updates: Elsner provided us with regular updates on the progress of our project. Their commitment to keeping us informed and involved in the process helped build trust and confidence in their work. 

I wholeheartedly recommend Elsner for their remarkable expertise and dedication to client success. Their ability to assist with every aspect of our web development project, combined with their excellent communication and issue-solving capabilities, make them a top choice for any web-related endeavor. The Elsner team's professionalism and commitment to excellence truly set them apart in the industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased web traffic, conversion rate improvement and reduced costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes all deliverables were received on time and issues were fixed promptly.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They professionalism and great communication were key factors and allowed us to complete the project without any issues.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

Cybersecurity Measures: Continuously improving cybersecurity measures to protect client data and digital assets is essential in an era of increasing cyber threats & Quality Assurance: Investing in rigorous quality assurance processes can further enhance the reliability and quality of deliverables.

BACKGROUND

Please describe your company and position.

I am the IT of the company

Describe what your company does in a single sentence.

Trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Upgrade Magento version

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade Magento version to the latest one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Meet the target, now I already launched the new version.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working like in house team, fast services and strong recommendation.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They worked hard and tried to solve our problems and create solutions.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

If they can doing their work on weekend or any special days, that would be perfect.

BACKGROUND

Please describe your company and position.

I am the Co-Chief Executive Officer at a Digital Marketing Company

Describe what your company does in a single sentence.

We are digital marketing company in Paramus, New jersey that helps businesses improve their online presence through services such as website design, SEO, PPC advertising, social media marketing and many more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• We hired Elsner Technologies to develop custom software for our marketing business that would help us manage our marketing campaigns more efficiently.
• Our goal were to streamline our marketing processes automate certain tasks, and improve the overall productivity of our marketing team

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Online Search

Why did you select Elsner Technologies Pvt Ltd over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included developing a custom software solution that would automate certain marketing tasks, such as lead generation and email marketing. The key deliverables included a web-based application that integrated with our existing marketing tools, a user-friendly dashboard for managing campaigns, and automated workflows for various marketing tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The measurable outcomes from the project included a significant improvement in the efficiency and productivity of our marketing team, as well as reduction in the time and resources required to manage marketing campaigns. The software solution also helped us to generate more leads and improve our over all ROI on marketing campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elsner Technologies has excellent project management throughout the development process. They delivered items on time and responded quickly to any issues or concerns that arose. Their team was highly communicative and kept us updated on the progress of the project at all times.

What did you find most impressive or unique about this company?

What we found most impressive about Elsner Technologies was their commitment to delivering high quality solutions that met our specific needs. They took the time to understand our business and our goals, and they worked closely with us throughout the process to ensure the final process exceeded our expectational.

Are there any areas for improvement or something {provider_name} could have done differently?

We were extremely satisfied with the service provided by them. They were no major areas for improvement or things they could have done differently.

BACKGROUND

Please describe your company and your position there.

Jenna Nguyen - Marketing Manager - Threeland Travel Indochina

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We hire them for full SEO service and increase traffics to our website

SOLUTION

How did you select this vendor and what were the deciding factors?

I read reviews on Clutch.co and decide to choose them after 2 month discussion

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They helped us to choose keywords, set up monthly planning and target.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people involved in our project: SEO manager, SEO specialist and admistration staff.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unfortunately we delayed 2 years due to covid, we restarted our project in the middle of 2022, Elsner team is trying the best to get our keywords ranked on top and increase traffic significantly.

Describe their project management style, including communication tools and timeliness.

We use skype and email to discuss about the project. Group skype is a great way for fast check and implementation.

What did you find most impressive or unique about this company?

They are flexible in work, find the best solution, and try their best to reach my target set.

Are there any areas for improvement or something they could have done differently?

I find no area for improvement for them

BACKGROUND

Please describe your company and your position there.

I’m pleased with their work, good results and the team is constantly supporting our company Goals with SEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Communication and Results

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Seo support

How many people from the vendor's team worked with you, and what were their positions?

I discuss with 1 project managers and SEO specialists

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have 60% of our KW in page 1 . Great result

Describe their project management style, including communication tools and timeliness.

They are great at managing communication, and delivering projects.

What did you find most impressive or unique about this company?

The willingness to deliver, and the Project Manager has always been supportive and easy to reach

Are there any areas for improvement or something they could have done differently?

Perhaps better report on improvement on month on month, Year on Year

BACKGROUND

Please describe your company and your position there.

Owner of a ecommerce site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

We had an outdated magento platform and wanted to upgrade to a wordpress/woocommerce platform in addition to giving the site an overall facelift.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with them before on another project. Price and communication were key factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Lots of work migrating information from an old platform and fitting it into woocommerce. Our main products have many different color and sizing options. We had over 300 products to migrate over.

How many people from the vendor's team worked with you, and what were their positions?

About 5-6 ranging from project coordinator, manager, and techs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For us, it was about an overall update to our backend system. Everything is working great and it is much more user friendly from our end. Aesthetically, the site looks modern and up to date, therefor more trustworthy.

Describe their project management style, including communication tools and timeliness.

Communication was great and in abundance. The team did a great job with all of my inquiries and requests. We had a few hiccups but everything was corrected.

What did you find most impressive or unique about this company?

They can work fast and efficiently.

Are there any areas for improvement or something they could have done differently?

Maybe a more thorough testing period, especially with a big project and a lot of products to test.

BACKGROUND

Please describe your company and your position there.

I have a Website Development And Creative Agency, based in London.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

They have taken care of a number of projects.

• Web Development
•  SEO
• Online Reputation Management

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose Elsner, over a period of months. They were very happy to talk about any concerns I had, over and over again. THey showed incredible patience. I did some research on the size of their business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Converting our designs in to a WordPress site
• Responsive design
• Browser and device compatible
• High standards in coding
• e-commerce functionality
• Newsletter signup
• Client liaising

How many people from the vendor's team worked with you, and what were their positions?

• Danny - Sales & Support
• Brinda - Project Management
• Zeel - Mysterious Developer
• Shahnavaz - SEO
• Vishal - SEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very happy. They were very flexible about the boundaries of the scope.

Describe their project management style, including communication tools and timeliness.

Relaxed at times, but very formal. Gave a lot of reassurance.

What did you find most impressive or unique about this company?

They gave a personal feel to a corporate endeavor.

Are there any areas for improvement or something they could have done differently?

There is always room for improvement. We have meetings, after the projects to review our processes.

BACKGROUND

Please describe your company and your position there.

mts and am the manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

They did a fantastic job.

SOLUTION

How did you select this vendor and what were the deciding factors?

all done well

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

website development

How many people from the vendor's team worked with you, and what were their positions?

10

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

good out come

Describe their project management style, including communication tools and timeliness.

very professional

What did you find most impressive or unique about this company?

professionalism

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer and Chief Technology officer for a Disruptive Wellness Stealth Startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd?

We hired Elsner to create a brand new Mobile UI for two projects our User-facing mobile app and Physician Portal Web App.

SOLUTION

How did you select this vendor?

We searched online for the best UX/UI Developers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team conducted intensive research, gathering industry reviews, user feedback, and relevant information on our competitors. From there, they broke down the areas our mobile app could be more intuitive and user friendly. They also worked to streamline the user journey. Within a week, they produced a prototype, which helped us secure our first round of funding. They also worked to streamline the user journey. They produced iterations, incorporating both our feedback and ideas and created a great final deliverable which resonated with our users.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with two of their designers and the a project manager initially. In the end, we requested to work directly with the designers and Elsner was very accommodating.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased with the deliverables form their team. We were expecting something very rough and draft given the timeline but found a more polished UX.UI. We tested with several potential customers, and the feedback has been positive. Their work perfectly reflects the vision we had at the start, helping us create a user-friendly and easy-to-navigate mobile app.

How effective was the workflow between your team and theirs?

Their team was easy to communicate with and provided us daily updates. We had remote in-person sprints daily and most the feedback was through Slack and a Quick Zoom call to share feedback and comments on their Design tool. Everything was delivered on time.

What did you find most impressive or unique about this company?

Their UX/UI skills blew me away. They knew about everything, from in-depth research to perfect execution. They were also patient and willing to walk us through their process while we learned.

Are there any areas for improvement or something they could have done differently?

Status reports on each stage of the project could have been helpful. Also a bit more insight into their information gathering phase could have helped accelerate our timelines.

BACKGROUND

Please describe your company and your position there.

Courier and trucking

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

• Wordpress update and all the plugins update Check for any/all conflicts in code. (We have some custom code on the website)
• The website and admin panel is extremely slow. It is not a server issue.

SOLUTION

How did you select this vendor and what were the deciding factors?

Cost, what they offer

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Need to upgrade WordPress version
• Need to check PHP version
• Need to upgrade installed plugins
• Speed improvisation
• Need to check if there are any conflicts between plugins and custom code
• The client faces speed issues with the website and admin panel

How many people from the vendor's team worked with you, and what were their positions?

3 people:

• IT consultant
• project manager
• developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, it was a great experience. We appreciated that they implemented all our requests. Also, letting us know your holidays in advance.

Describe their project management style, including communication tools and timeliness.

Communication was ok via skype and email.

What did you find most impressive or unique about this company?

Compared to other Indian companies it seems better quality.

Are there any areas for improvement or something they could have done differently?

Yes definitely. Don't upload to live server without thoroughly testing it and go on holiday vacation!! It caused a MAJOR ISSUE and stopped our business operation.