Web Design Web Development
Confidential
April 2023

1.0

Quality: 1.0

Schedule: 1.0

Cost: 1.0

Willing to Refer: 1.0

"I would strongly discourage anyone from using his services, as he is extremely unreliable."

Jul 19, 2023

Director of Operations, International Dev Consulting Company

Anonymous

Other industries
Nairobi, Kenya
1-10 Employees
Online Review

EllyWambwa Digital Solutions was hired to migrate and clone a website for an international development consulting firm. Their responsibilities included delivering and maintaining a functional website.

EllyWambwa Digital Solutions didn't deliver what they promised; they took credit for an already-designed site, which later was down due to the lack of maintenance. Moreover, the team didn't pay for hosting services nor fixed the issues with the site. Overeall, they were unreliable and unresponsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of operations of company

Describe what your company does in a single sentence.

International Development Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EllyWambwa Digital Solutions to accomplish?

To migrate a website

SOLUTION

How did you find EllyWambwa Digital Solutions?

Online Search

Why did you select EllyWambwa Digital Solutions over others?

Close to my geographic location

How many teammates from EllyWambwa Digital Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Migrate and clone a website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Have a working website and maintain the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No they did not. He took credit for designing the website yet the website already existed. I paid him to maintain the website but after a month the site was down and despite many pleas to Elly, he still has not fixed the website or paid hosting fees. He does not respond to emails or WhatsApp messages. I would strongly discourage anyone from using his services, as he is extremely unreliable.

What was your primary form of communication with EllyWambwa Digital Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing. He is very rude and generally a very unpleasant person to deal with.

Are there any areas for improvement or something EllyWambwa Digital Solutions could have done differently?

Serious customer service and ethics training.

RATINGS

1.0

"Horrible horrible experience."

EllyWambwa Digital Solutions

Designer, Developer and Marketer

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer